Support for Globally Scoped Resources in Responsys

Add support for built-in methods and directives (<#if>, <#macro>, etc.) in a scope globally accessible to email templates and campaigns in Responsys.

These global resources would be configurable in the account settings, so that they do not need to be included in each campaign template as an <#include>.

Any functions or directives added here would be immediately available for global use across any template, thereby allowing customers to further extend what their Responsys foundation is capable of before the first line of code in any template begins. These global resources could either be a single line input for BEFORE and AFTER where the user could link files from their Content Library, or even more flexibly, include a code editor with RPL support, so custom code can be added right within that field in the settings, and if any additional files need to be included, the developer can include those using an <#include> within the global code editor rather than including those files within each individual email campaign file itself.

1 votes

Active · Last Updated


  • Sachin Jain-Oracle
    Sachin Jain-Oracle Mr Posts: 161 Employee

    Hi @Brandon McConnell - PRB

    Thank you for submitting your idea. We are very interested in your thoughts on any features you would like to see in our product.

    Product management team have reviewed the idea and suggested please raise a support ticket and they can evaluate these requests via the normal process.

    Again, we thank you for your time and welcome any suggestions.

    Thank you

    Sachin Jain

    Community Manager

    Stay Safe | Stay Healthy

    Thanks, and Best Regards

    Sachin Jain | CX Community Manager