HOW TO DELETE ALL THE ACCOUNTS RECORDS IN ELOQUA?

User_QSOVH

Hello,

I have imported from Sales Cloud Test environment all the accounts records and I need to do it from production environment. That is why I need to delete all the accounts records in Eloqua.

How can I do it?

Thank you very much. Sincerely,

Alazne Porras

Sachin Jain-Oracle

Hello Alazne Porras,

Thank you for reaching out to the community forum with your question.

In order to delete bulk accounts, you will need to create a .csv file which will need to have added to it some key field.

For example: you will need to add the unique field which you have set up, you will also need to add some key fields that cannot duplicate.

Kindly refer this Help Center Link:

https://docs.oracle.com/en/cloud/saas/marketing/eloqua-user/Help/Accounts/Tasks/DeletingAccounts.htm

Steps to be followed:

• Create a .csv file that will need to add some key fields.
• Hover on Audience Icon in the main menu and select the "Account" Option.

• Once "Account Overview" opens, choose the "Upload" option on the top right side.

• Follow Steps on "Account Upload Wizard".

• Click Finish once done.

Alternatively, you may use this API call and delete the accounts: https://docs.oracle.com/en/cloud/saas/marketing/eloqua-rest-api/op-api-rest-1.0-data-account-id-delete.html

You should be able to pull the IDs of all of your accounts and then delete them with the above call.

If you would like to continue discussion here please feel free to post your comment or feedback.

Thanks

Debiprasad Dey

Using inbuild Eloqua feature will be much faster compared to API which takes ID as input, much more time consuming process!!!