Can anyone help me with the canvas setup having a dynamic segment and n number of email series?

User_QR0HS

Since I have a dynamic segment I have contacts coming in every 1 hr so new contacts coming on in the middle of the journey receive all the emails back to back due to the hard date i have between emails, what can I do with the new contacts coming in late in the journey? how should I process their campaign journey in an automated way along with keeping gap between email to email they receive.

Sachin Jain-Oracle

Hi User_QR0HS,

Thank you for reaching out to the community forum with your question.

I have reviewed the question, and I believe using a shared filter in the campaign should help you control the email that is being sent. In the image below, you can find some relevant criteria.

If you would like to continue discussion here please feel free to post your comment or feedback.

Thanks

User_QR0HS

Hi sachin.z.jain-Oracle,

The screenshot you shared is not loading actually.

Sachin Jain-Oracle

Hi User_QR0HS

Not sure why this happaned. Attached here for quick reference.

Screen Shot 2022-02-18 at 3.27.10 PM.png

Screen Shot 2022-02-18 at 3.37.28 PM.png

Thanks

User_QR0HS

Thank you so much, Sachin,