Event Portal Date Format Issue

Mark Comber
Mark Comber Posts: 3 Red Ribbon

Hi, I have an event set up with a number of sessions.

For each I have an action to send an email to all registrants 7 days before each session. Until now these have all fired correctly. However, the latest emails have not sent.

I checked the date in Google chrome and it is correctly 9. March 2022 (03/09/2022) ; However, when I check in Firefox or Edge, it is displayed as (03/09/2022) but the calendar suggests 3. September 2022 is selected. This would explain why the email has not sent, but I cannot find a way to fix the date, so that all other automated actions fire correctly.

Any ideas? Thanks



  • Sachin Jain-Oracle
    Sachin Jain-Oracle Mr Posts: 164 Employee

    Hi @Mark Comber

    Thank you for reaching out to the community forum with your question.

    Please lodge a support ticket; that should help. 

    If you would like to continue discussion here please feel free to post your comment or feedback.


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