Discussions

Bug on canvas

bwolff
bwolff Posts: 3 Green Ribbon

I'm experiencing a bug on th campagne canvas since end of last week. I normally use Chrome and it started there. In Edge it was working fine but since today i also experience this bug in Edge.

The bug: all "email" decisions are blue blocks.

Does anyone know what is hapening here?


Answers

  • Cyrielle
    Cyrielle Posts: 9 Red Ribbon

    This is an issue we have identified in different Eloqua instances as well, so we have created Service Requests with Oracle support. You should probably create one as well for your instance and in general for this type of issues.

    Let's hope Oracle fixes it soon :)

  • JodyMooney-Oracle
    JodyMooney-Oracle Product Management, Eloqua Posts: 364 Employee

    Our team is working on a resolution. Please open an SR with Oracle Cloud Support so that we can track your experience as well.

    Thanks,

    Jody

    Group Product Manager, CX - Marketing: Eloqua