Click to Call Tracking?

User_Y0SMI

Has anyone found a way to track clicks on Click To Call links? Using custom code to allow click on phone number to automated calling... This is our main CTA but cannot track how many actually click.

Thanks

Sukirti-Oracle

Hello @User_Y0SMI,

Thank you for reaching out to the community forum with your question. Could you let me know where is your link hosted?

Thank you

Oracle CX Community Team

Scott R. Lang -Oracle

Hi @User_Y0SMI , this functionality was implemented with the 22C release. Please refer to the release center for details - https://community.oracle.com/topliners/discussion/4478235/oracle-eloqua-22c-release-info-aug-sept-2022 (around the 17min mark of the release briefing recording).

https://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/eloqua/releases/22C/22C-eloqua-nfs.htm