Regarding Total Possible Forwards and Total Possible Forwarders in Email Analysis Overview report

David-MC Posts: 1 Green Ribbon
edited May 13, 2022 12:23AM in Eloqua


Based on the Oracle document definition,

Total Possible Forwards -- The total number of times that the email was forwarded. This includes all the times that an email was forwarded, including multiple forwards by the same recipient.

Total Possible Forwarders -- The number of original recipients that forwarded the email at least once.

Does this mean the number of Total Possible Forwarders should be equal or less than the number of Total Possible Forwards?

I got the Email Analysis Overview report - picture as below,

I found the number of Total Possible Forwarders is greater than the number of Total Possible Forwards.

Does anyone please explain in which scenario will get this result?

Many thanks in advance.