Regarding Total Possible Forwards and Total Possible Forwarders in Email Analysis Overview report

David-MC

Hi,

Based on the Oracle document definition,

Total Possible Forwards -- The total number of times that the email was forwarded. This includes all the times that an email was forwarded, including multiple forwards by the same recipient.

Total Possible Forwarders -- The number of original recipients that forwarded the email at least once.

Does this mean the number of Total Possible Forwarders should be equal or less than the number of Total Possible Forwards?

I got the Email Analysis Overview report - picture as below,

I found the number of Total Possible Forwarders is greater than the number of Total Possible Forwards.

Does anyone please explain in which scenario will get this result?

Many thanks in advance.

David

Prithvi vallabha B H

Hi David,

The definitions seems to be right. I advise you to raise a support ticket regarding this for quick fix!!

Regards

Prithvi