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Eloqua's Tip Tuesday: Changing Addresses in Eloqua User Profiles in Bulk

JodyMooney-Oracle
JodyMooney-Oracle Product Management, EloquaPosts: 392 Employee
edited Jul 14, 2022 7:35PM in Eloqua

Welcome our “Tip Tuesday” post for Eloqua! Each week we'll post interesting tips and tricks for Eloqua users, on Tuesdays. This week's tip has been submitted by @Jeeves/Bob Sivarajah-Oracle. To see more Tip Tuesday posts, head here.

Did you know that it’s easy to change the physical address used in Eloqua User Profiles in bulk? 

Occasionally we hear from customers that they are relocating headquarters and need to update physical addresses in Eloqua User Profiles. For example, the customer wants to make sure that sales reps have the right address used in their sales reps signature rules in any sales emails they send.

Note: this tip is not about changing your address across your Eloqua contracts. Please contact your account manager about what is required to change your physical address in your Eloqua contract if that is what you are hoping to do!


It’s easy to make any required address changes in your Eloqua user profiles in bulk. Here's how:  

As Eloqua admin, you can perform a manual upload and map the fields that you want to update during the upload process. Start by going into Settings:

Click Users in the Users and Security area.

Select Download Users and download the user list:

Update the user details as required in excel and upload the file back to Eloqua. That’s it – super straightforward!

 

Additional info can be found here: https://docs.oracle.com/en/cloud/saas/marketing/eloqua-user/Help/UserManagement/Tasks/UploadingMultipleUsers.htm


For more Tip Tuesday posts, be sure to visit: https://community.oracle.com/topliners/discussions/tagged/tip-tuesday

 

Have an Eloqua tip you would like to share for a future “Tip Tuesday” post?

Drop me (@JodyMooney-Oracle) a message via Topliners with your tip including any relevant screenshots/links to help share your favorite tips with fellow Eloqua users ? If your tip is selected, we’ll tag you in the post too!


Group Product Manager, CX - Marketing: Eloqua

Post edited by JodyMooney-Oracle on

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