Multilanuage Usage in Eloqua
We are currently facing the issue that one of our clients in Switzerland needs Eloqua to be setup in three different languages, as they have employees working in German, French and Italian. According to the Eloqua Documentation several languages are supported. Based on this information our customer chose Eloqua.
As we understood, the language in Eloqua is determined by the browser settings, which works fine so far. Unfortunately, it doesn't mention anywhere in the documentation that only the standard fields in Eloqua are translated.
The issue though is, that it is not possible to use custom fields and custom picklists as they are not being translated when changing the language. But using custom fields and custom picklists is absolutely necessary for our customer to guarantee a high level of usability.
Unfortunately, there is no option to translate custom fields like in other system (e.g. Fusion).
Adding the possibility to translate custom fields and lists either in Eloqua is a crucial feature for our client. Otherwise they will not be able to use Eloqua.
Therefore we kindly ask to implement either the option to enter translations for custom fields/picklists or to add the functionality that they are also automatically translated, determined by the browser language.