Click through tracking numbers seem low

User_1L4TR Posts: 1 Red Ribbon
edited Aug 22, 2022 5:28PM in Eloqua

Hi everyone,

In a recent campaign, we noticed that Eloqua reported significantly fewer click throughs than we saw as unique visitors on the targeted landing page (we use campaign trackers in our tracked urls in addition to Eloqua tracking (elqtrackID & elqtrack=true).

The discrepancies are significant enough:

Reported unique visitors from tracked link to the external (non-Eloqua) landing page (Adobe Analytics)

1,370 unique visitors

950 unique Eloqua click throughs as per Eloqua Insight

These differences seem consistent throughout. Is there a scenario in which an email click is blocked from tracking by the email client?



  • User_NVFDK
    User_NVFDK Posts: 57 Red Ribbon

    That's a great reminder. Thank you, @David Gutelius.