Eloqua's Tip Tuesday: How to Review Active or Disabled Licenses (Eloqua/Sales Tools)

JodyMooney-Oracle Group Product Manager, Oracle MarketingTorontoPosts: 321 Employee
edited Sep 14, 2022 2:58AM in Eloqua

Welcome to “Tip Tuesday”! Each week we post interesting tips and tricks for Eloqua users, on Tuesdays. To see more Tip Tuesday posts, head here.

Did you know that you can see how many active or disabled users you have for Eloqua, Profiler, Engage and more?

Occasionally we hear from customers that they don't know how to find out how many enabled or disabled Eloqua users they have - and more specifically - how many sales tools users they have enabled.

It’s easy to find those numbers! Here's how: 

As Eloqua admin, start by going into Settings:

Click Users in the Users and Security area.

And select License Usage Overview Report:

You can also drill down and see the users that fall into each category by clicking on the number - for example, users who are enabled with access to Eloqua Engage:

And, if you'd like you can export these reports as well!

Additional info can be found here: https://docs.oracle.com/en/cloud/saas/marketing/eloqua-user/Help/UserManagement/Tasks/GeneratingUserHistoryReports.htm

Have an Eloqua tip you would like to share for a future “Tip Tuesday” post? Drop me (@JodyMooney-Oracle) a message via Topliners with your tip including any relevant screenshots/links to help share your favorite tips with fellow Eloqua users? If your tip is selected, we’ll tag you in the post too!

Group Product Manager, CX - Marketing: Eloqua

Post edited by JodyMooney-Oracle on