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Eloqua's Move to OCI: SFTP Integrations and Action Required - POD 1, 2, 3, 4

JodyMooney-Oracle
JodyMooney-Oracle Outbound Product Management, EloquaTorontoPosts: 422 Employee
edited Sep 27, 2022 4:08PM in Eloqua

What's changing?

Related to Eloqua’s Move to Oracle Cloud Infrastructure (OCI), if you are leveraging SFTP for your integrations you will need to update your SFTP Server’s Allowlist configuration prior to the maintenance window scheduled for the Move to OCI. Failing to do so prior January 6, 2023 will cause your SFTP integration to fail.

REQUIRED ACTION

If applicable, you will need to work with your IT Team to make these changes no later than January 6, 2023:

  • POD 1 and 2: Please work with your IT Team to add “192.29.64.187” to be allowed Inbound. This will ensure that Eloqua’s new public IP address for OCI is able to access and retrieve data from your SFTP integration. This change can be made anytime but must be completed no later than January 6, 2023. [IMPORTANT: The existing IP "209.167.231.5" should not be removed until after the 23B Release (May 5, 2023)]
  • POD 3 and 4: Please work with your IT Team to add "147.154.50.10" to be allowed Inbound. This will ensure that Eloqua’s new public IP address for OCI is able to access and retrieve data from your SFTP integration. This change can be made anytime but must be completed no later than January 6, 2023. [IMPORTANT: The existing IP "142.0.160.1" should not be removed until after the 23A Release (Feb 17, 2023)]

Additional Resources


Group Product Manager, CX - Marketing: Eloqua

Post edited by JodyMooney-Oracle on

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