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if Oracle cx Sale integration app is reinstalled the the previous configuration will be their or no

User_7APU1
Posts: 20 Green Ribbon
in Eloqua
hello
I don't know how this happen I have configured all the action and response in oracle cx sales app but now it showing that plz reinstall
if I reinstall the previous setting and configuration will be there are not I have to configure all the things from start
or is their any way to get all the configuration and setting of previous
plz tell me
Answers
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Hello @User_7APU1
Selecting the Reinstall icon will force you to go through the entire configuration process again. The app will be unavailable for all users during the reinstall. All existing assets, configurations and history are preserved when you reinstall an app.
More info can be found here:
https://docs.oracle.com/en/cloud/saas/marketing/eloqua-user/Help/Apps/OracleB2CService/Tasks/InstallingOracleB2CService.htm
Piotr Sito
Senior Marketing Automation Specialist