To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Field Service
Discussion List
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Barcode scan feature in OFSC Field Service APP (for Android)Summary Ability to set the default LIGHT setting (on/off) when scanning barcodesContent Mobile users (with Android Samsung S9 devices) complain about battery usage affec… -
Journey to the End LocationSummary Capturing minutes driven to the Resource's End LocationContent Hello, My company's current goal is to understand the overall utilization of our field services te… -
OFSC Process flow Training Videos/documentsSummary OFSC Process flow Training Videos/documentsContent Hi, Can someone please provide any documents or Videos link which provides the explanation on different proces… -
Service Request in OFSCSummary What is a Service request OFSC?Content Hi Community, I have few questions regarding Service Request in OFSC, 1. What is difference between Service request in eng… -
Pre-Planned LeaveContent Hi Technician need "Emergency Leave" or Pre-planned leave . How the technician will inform to supervisor ?? Please Do needful Thanks, Muthu.E Version 20a
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Prevent visibility to a button prior to route activationSummary We're looking for a way to prevent the visibility of a button before a technician activates their routeContent We're looking for a way to prevent a button from b… -
Service window supportSummary Need to know the functionality of service window support checkbox present in the Business Rules section of OFSCVersion 20 B -
How to update inventory object from Plugin APISummary How to update inventory object (customer pool inventory) from Mobility Plugin in OfflineContent Hi Team, How can I update inventory details from Mobility Plugin …
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Scheduling an activity for Particular timeSummary How to start a an activity in particular timeContent Hi Community, How should dispatcher assign the activity to technician at particular time, Refer the below im…
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way to block a resource for month/months in OFSCSummary way to block a resource for month/months in OFSCContent Hi All, Is there a way to block a resource/group for future Month/Months like we need to show that resour…User_2025-02-03-21-37-31-207 38 views 2 comments 0 points Most recent by User_2025-02-03-21-37-31-207
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integration between field service and service cloud &logisticSummary integration between field service and service cloud &logisticContent Hi All i asking about integration between field service and service cloud &logistic is this …
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Move activities of inactive resources to BucketSummary Is there any way to move the activities of Resource to bucket when the resource is made inactive?Content Hi All, Is there any way to move the activities of Resou…
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Is there any way to store some master data in OFSCContent Hi Team, Could you please share a better solution for the below requirement. Activity master system – Oracle Service cloud User Story * Customer will raise a rep…
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Travel Time CalculationContent I've tried researching for this answer with no luck, most articles are around travel time and routing. The questions is that we need to track travel time and tra…
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How to schedule a Lunch Break in fixed windowSummary Lunch break from 12 - 13:00Content Hi Community, How did we schedule a lunch break in fixed time, I have created a. Regular shift 08 - 17. Then added activities …
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Multiday Activity in OFSCSummary How to schedule a multi day activity in OFSC and engagement cloudContent Hi Community, How we can schedule a multi day activity from engagement cloud to OFSC, 1.…
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OFS and OAC IntegrationSummary OFS and OAC Integration - Activity scheduled for future dateContent Hi In there anyone using the near real time integration OFS-OAC? I cannot understand from the…
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available activityBookingOptions are not appropriateSummary available activityBookingOptions are not appropriateContent Hi, We are implementing Capacity and Availability based booking to one of our clients. Below are the …User_2025-02-07-09-08-39-559 35 views 0 comments 0 points Most recent by User_2025-02-07-09-08-39-559
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Segments in Multi day ActivitySummary Segments in Multi day ActivityContent Hi All, Can anyone tell me on how to create segments in multiday activity? Regards ManojUser_2025-02-03-21-37-31-207 34 views 0 comments 0 points Most recent by User_2025-02-03-21-37-31-207
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Tool in OFSCSummary Resource type "Tool"Content Hi All, Can some one shed some light on "Tool" Resource type we have in OFSC and how can we link it to particular activity.Thanks Reg…User_2025-02-03-21-37-31-207 36 views 0 comments 0 points Most recent by User_2025-02-03-21-37-31-207
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Logo Change in OFSCContent Hi Community, How we can upload a our custom logo?, Currently we are seeing oracle logo so we what to use our custom log with 'Vanilla' theme. Is there any docum…
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Bulk Activity creation using CSV fileSummary Bulk Activity creation using CSV fileContent Hello Can we create bulk activities using csv file in OFSC application? Regards Manoj
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CSS for implementing a custom plug-in in Core ApplicationSummary CSS for implementing a custom plug-in in Core ApplicationContent Hi I need to implement a custom Plug-In the the Core Application. Do you have any CSS to share m…
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Custom Activity StatusSummary Adding Custom Activity SatusuContent Hi Community, We have new requirement on Activity Status as below, When Activity is in Bucket, status will be - Pending (OOT…
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Contingent WorkersSummary Contingent WorkersContent Hello All, Has anyone implemented "Contingent Workers" in OFSC.? We have a scenario where we need to differentiate the cost between Inh…User_2025-02-03-21-37-31-207 55 views 2 comments 0 points Most recent by User_2025-02-03-21-37-31-207
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Navigation Away behaviorSummary Navigation Away behavior should allow partial saveContent Hello, The "Yes" button of the pop-up works like the Submit button of the form. This represents a probl…User_2025-02-06-00-39-09-744 50 views 1 comment 2 points Most recent by User_2025-02-01-08-03-31-185
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Field Service Set up docSummary Field Service Set up docContent Hi All, Does oracle provide any standard template to capture the set up values of OFSC? I couldnt get one. If you have one such c… -
Common Question About Field ServiceSummary i want to know field service FeatureContent Hi I asked before about how I can create service request from Field Service , and I got the answer that I have to cre…
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Linked Jobs in Multiple TimeZonesSummary Linked Jobs in Multiple TimeZonesContent Hi All, Has anyone worked on linked templates (start - after, simultaneous) where the second resource is in different ti… -
Custom Activity StatusContent Hi If i create new Activitystatus (enum filed ) means .. How can i fetch the value in Custom(ActivtiyStatus) Based on Default Buttons like end,suspend,Cancelled …User_2025-02-05-09-04-44-172 44 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185