To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Intelligent Advisor for B2C Service
Discussion List
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Capture the user's operating system within an interviewSummary: Best way to capture the user's operating system. Content (required): Hi all, I have a need to capture the user's operating system and use it as criteria in the … -
Copy values from a sibling entity to a child entitySummary: Content (required): I have an entity called the narrative that has a sibling called the project and a child called the nibling. Global the project the narrative… -
Interview service in OIAHi Team, We have implemented OIA within the Agent Desktop using the Assess API in the SOAP Assess service. This will always consume a Tier 3 session. We have been using … -
About high-availability and resilience in oracle intelligent advisorContent Hi, Is there document available on PIA high-availability and resilience. Thanks, VasaviUser_2025-02-12-05-15-26-069 13 views 0 comments 1 point Most recent by User_2025-02-12-05-15-26-069 -
Integration Between OPA and Oracle Commerce CloudSummary Best way to Integrate OPA with Oracle Commerce CloudContent Hello Everyone, I am new to OPA , and we have a requirement to integrate OPA with Oracle Commerce Clo… -
Oracle Adaptive Intelligence - TutorialSummary Need to know in detail about the availability of tutorial/training for Oracle Adaptive IntelligenceContent Hi, I have gone through the following link, https://ww… -
BI form link not available in the Chat serviceContent Hi, We are trying to use the OIA Chat service channel in the Oracle Digital Assistant (ODA), and we could integrate it successfully, all the questions are also a…User_2025-02-10-13-20-02-679 25 views 0 comments 1 point Most recent by User_2025-02-10-13-20-02-679
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'Duplicate' contacts being created with digitsSummary OSVC integrationContent Hi there. My form has a field for email address which is is mapped to the primary contact for incidents through the native API integratio… -
RESCHEDULED: - Service – Simplify the Agent Experience While Not Compromising The Face Of Your BrandContent Due to unforeseen technical issues, this topic has been rescheduled. An announcement with the new date will follow shortly. Apologies on the inconvenience. -
Service – Product Strategy: Intelligent Advisor (fka Oracle Policy Automation), 6 April 2020, 2 p.mContent Submit your questions for the Service – Product Strategy: Intelligent Advisor (fka Oracle Policy Automation) session to have them answered during the live event.…
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Service – Taking a look at how Intelligent Advisor integrates with Service Cloud, 11 June 2020, 10 aContent Submit your questions for the Service – Taking a look at how Intelligent Advisor integrates with Service Cloud session to have them answered during the live even…
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Integrating OPA with OECSummary Do we have a built-in OPA connector for OECContent Hi, Do Oracle provides an OPA built-in connector for integration with Oracle Engagement Cloud? Version OPA 18D
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Web service connectionsSummary I need to make a connection between OPA and a wcf web serviceContent Hi! I need to connect a WCF Web Service with OPA, in the documentation i found info about th…
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Link for OPA in Engagement CloudSummary How to generate the link for OPA in Engagement CloudContent Hello Comunity, Could you help us to genere the link for OPA: The URL for the hub is in this general …