To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Intelligent Advisor for Fusion Service
Discussion List
-
How to set value for a field even when the field is read only ?Content Requirement: Based on the “Rental unit” field value, we have to set value for the field “Kpp Ext coverage” and then we have to make “Kpp Ext coverage” field read… -
On click of link can we search/lookup for values from a pop up/redirect page and add that value as..Content Requirement : we have a job code field and side by we have jobcode link to get details for jobcode . so while click on job code link that should pop up/redirect …
-
OPA Mobile and OSC IncidentsContent Hello, I am creating an OPA Mobile application that will be used by our inspectors to obtain property access permission from a landowner. If the land owner appro… -
How do I allow a logged in user to have more than one OPA interview active?Content Hello, We have a situation where consultants may be sending applications for grants for many different clients. The consultants would need to be filling in grant…
-
Car Duty Calculation ErrorsContent Hi, I am facing a challenge on my OPA Project, when i deploy the project, the only Models that are calculating and displaying results are the following tables in…
-
How to able OPA Workspace controlContent Hi everyone, I am trying to use OPA Cloud with RN desktop but I can't see Policy Automation control in my workspaces. How I can show OPA workspace control in the… -
Map entity instances to service cloud fields?Content Hi, wondering if someone can point me in the right direction. I have an interview that lets users choose 2 options that have 3 fields (a, b and c) then (A1, b1 a…
-
LIVE ONLINE EVENT - Hear from Ministry of Justice and HM Revenue and Custom about their success withContent Please join us to celebrate Oracle Policy Automation (OPA) successes over the past 10 years! We have two special guests from the Ministry of Justice and HM Reven… -
markDirtyImmediate ErrorContent Hi there I have saved a test case and on resume the debugger is displaying "Something wrong in markDirtyImmediate" and showing no further info about the error. T…
-
Problem integrating 17D to Service Cloud August 2017Content Hi there Have just set up integration OPA to OSC via Config Assistant, have the green tick, and normally things work swimmingly. However, any interview embedded …User_2025-01-29-03-19-38-558 34 views 6 comments 0 points Most recent by User_2025-01-29-03-19-38-558
-
OPA-OsvC configurationContent Hi all, I have a requirement where I have the opa interviews embedded into the article of service cloud. Now, I need to track the progress of the interview sessi…User_2025-02-03-21-49-22-835 24 views 3 comments 0 points Most recent by User_2025-01-29-03-19-38-558
-
Read Only Inputs (17D)Content Hello Is it possible to change the style of a read only input? I would like to make the background darker, and (if possible) disable the ability to put the curso…
-
Set Service Cloud Incident "Category" fieldContent Hello- I am trying to set the "Category" field on an incident object in Oracle Service CLoud based on a user selection in the interview. Is there a way to write …
-
Unable to load the OPA hub from the OPM toolContent Hi, I am using the latest version of the OPM Tool(Version 12.2.8 - August 2017). I have created a new connection in OPA hub. I am trying to do the mapping settin…User_2025-02-03-19-29-42-688 42 views 6 comments 1 point Most recent by User_2025-02-03-19-29-42-688
-
Static default blank instanceContent Hi, I'm wanting to have a default static blank instance. Set it to 1 and it works fine in debug. But doesn't work on customer portal, you have to click add insta…
-
OPA Batch server not able to execute with more than one subprocessContent Hi All, I am using OPA Batch server to perform a task, and invoking batch processor using java project(using batch apis) . while executing batch processor with N…
-
Submit and RedirectContent Hi, I have two (contact/agent) interviews on customer portal that I want to appear as one to the user. First interview does captures basic user information (lead…
-
Add New Entity Record in OPA javascript pluginContent Hi , I have a requirement to to add a new record of entity instance in OPA interview based on certain conditions and this should be done on a custom button click…User_2025-01-31-22-24-47-317 44 views 2 comments 0 points Most recent by User_2025-01-31-22-24-47-317
-
PHP for Custom Process - Delete CheckpointsContent Hi, The OPA Checkpoints custom object doesn't have a tidy way to automatically delete a checkpoint once an OPA interview has been submitted. I've been told that …
-
Redirect with URL parameters from interviewContent I was wondering if it's possible to fetch interview data after submission from an interview embedded in a div. I would like to use the incident id as a parameter…User_2025-02-03-21-48-19-119 29 views 0 comments 0 points Most recent by User_2025-02-03-21-48-19-119
-
Context Integration with Oracle Sales CloudContent Hello! I have followed the guide on http://docs.oracle.com/cloud/latest/salescs_gs/OASAL/OASAL1451852.htm#OASAL2432603 and the connection is working ok. The prob…
-
OPA app for Microsoft SurfaceContent Hi all Project team have confirmed that Microsoft Surface will replace their iPads next year. We are working towards developing an offline version of our OPA int…
-
Entity containers on Mobile DevicesContent Hello Building an interview with tables containing interview data that is required to work on mobile devices. The concept is to display information about instanc…User_2025-01-29-03-19-38-558 17 views 4 comments 0 points Most recent by User_2025-01-29-03-19-38-558
-
Hint text not appearing since update to May 2017Content I have a policy model deployed, and I just deployed a minor update right after the May2017 update completed - added the start over button to the end. Since deplo… -
Customise error messages using error codes?Content Can I use the error codes I get in the Message Log to customise the message displayed to the user? e.g. Error("123") if error code is OPA-RN-4 Version 12.2.7
-
SAVE THE DATE | Policy Automation Focus Group EventsContent Hello Everyone We are kicking off our annual Oracle Policy Automation Focus Group events across the globe. Here are the dates and locations: EMEA 13th June Londo…
-
Support period of 10.XContent Hi Team, Can anyone please provide info on how long support for OPA 10.X will be available . Thanks, Dev Version Oracle Policy Automation 10.4.5, 10.4.6, 10.4.7
-
same configuration in different placesContent I’m working in an integration development between CX and OPA. One of the interviews, is to correct on OPA a value of the incident and calculate new values from t…
-
OPA-E00476 Java 7 or later is required to run the embedded web server.Content I had to update to OPA May 2017 recently, and today, I got a Java update notice. I was behind, and Java updates are (usually...) harmless, so I updated to Java 8…
-
How to Exit Service Cloud from Within OPAContent Here are step by step instructions for exiting Service Cloud from within an OPA interview that is embedded inside Service Cloud: First of all why would you want …