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Responsys
Discussion List
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CX app invoke response: can status only be returned at the invocationId level?We have a CX app being used in Responsys programs. We are adding a response to the invoke request, but do not see an option to return a result for individual contacts in… -
Responsys: invoke response from CX appWe have a CX app in Responsys that receives batches of up to 10,000 contacts. What is the recommended way to indicate that we are done processing the contact(s) so they …
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The credentials for the selected Facebook account are expiredHello everyone, I have already carried out the integration of facebook ads with my account. I had already managed to make some shots through the program in responsys, bu…
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The error logs that we are getting when we run the app, the app is getting crashed with the below erI/pushio (29686): PIOIAMM pEIAM Purging any expired messages :: I/pushio (29686): PIOLEP rAEE I/pushio (29686): PIOReqM s Request now in progress I/pushio (29686): PIORe…
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Here are the error logs that we are getting when we run the app, the app is getting crashed with tI/pushio (29686): PIOIAMM pEIAM Purging any expired messages :: I/pushio (29686): PIOLEP rAEE I/pushio (29686): PIOReqM s Request now in progress I/pushio (29686): PIORe…
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Using Supplemental Tables in CX Apps Action ServiceHi Community, Could someone please assist with finding a way to access the Supplemental tables in custom Responsys app? We developed custom Responsys app that is include…
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Using Supplemental Tables in CX Apps Action ServiceHi Community, Could someone please assist with finding a way to access the Supplemental tables in custom Responsys app? We developed custom Responsys app that is include…
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"Unknown" source for opt-outs in Connect Job export?For a while, I will open my Connect Job export for daily opt-outs to see the cause. But it always bothers me when I see an "Unknown" source with "US:Unsubscribe" as the …
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Issue with the field EMAIL_PERMISSION_STATUS during connect jobsHello, We have encountered a troublesome issue with the field EMAIL_PERMISSION_STATUS. When a new contact is created via connect job, if the email address of the contact…
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Editing dynamic content makes screen go whiteAnyone experiencing this or can anyone offer advice? Any attempt to edit dynamic content in a live campaign results in everything on the screen disappearing. The content…
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Got 500: Internal server error while calling ProductImportEndpoint in responsysHello, I am currently working on developing an AMS app for Responsys. I followed all the steps in documentation. So while invoking the app with invoke with data, I calle…
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Custom Column - CED File- ProgramHello there! We have created a Program which is used in order to send sms. In the program we use multiple sms campaigns. The feed to the program is being through an SQL …
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pixel request to responsys formHi, i want to post pixel call to form using anyone know how to generate src value for form? Thanks in advance
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Custom tracking pixel locationIs it possible to assign a custom location to the default tracking pixel? For example by inserting RPL or a variable instead of checking "top" or "bottom" in the campaig…
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Does anyone know if there is a Responsys uptime statistics page that is publicly available?Similar to https://www.oracle.com/in/cx/marketing/automation/eloqua-scalability-reliability/#reliability-tab
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How to create a sub-domain in responsysHi Experts The customer has a domain info@xyz.com and now he wants to create a subdomain info@communication.xyz.com. Is this possible, as i understand that we can create…
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CED Reports for an IndividualWe have a customer requirement in which they want to extract CED file for an Individual contact. As per the use-case the customer is sending transaction emails to the en…
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Configure a mobile app in ResponsysHi all, i have a question: if the branded domain is not configured for a responsys account, is not possible to configure a mobile app in this account? The problem is our…
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Is there a way to download the unsubscribe list in Responsys?Is there a way to download the unsubscribes in Responsys Interact on a weekly or monthy basis? If so, can someone provide step by step instructions. Thank you.
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Microsoft Deliverability during IP warm upHello, I've been experiencing an issue with Microsoft Deliverability during a new Responsys IP warm up and wondered if anyone had any experience of this/advice to lend? …
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Responsys Implementation DocumentsHi, Does anyone have access to some of the documents mentioned in the Smart Start Implementation SKUs? * Project Checklist * Project Plan * Discovery Questionnaire * Fun…
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Link tracked by Responsys in HTML issuesLooking for some guidance as to why some links will show us as a "Failed" status under Link tracked by Responsys in HTML?
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Responsys Campaign FailureHello, When running a campaign, every so often (very sporadically), the campaign fails mid-send. The reason code is always the same, it's customer X failed due to REASON…
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Export Dynamic Subject LinesHello, I've been looking at exporting campaign details from Responsys, including subject lines. This works perfectly, but when the campaign has dynamic subject lines the…
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Best practices regarding image sizes within emails using ResponseysHello. I am trying to find out information on the best practices regarding image sizes within an email. Anything regarding guidelines around best practices for individua…
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Naming and access to duplicate field (one in MasterList and other one in PET)I manage a MasterList table including a field named as "ENTRY_DATE". Also, I have a PET table realted to the previous Masterlist that it contains another field using the…
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Responsys - Create an image of sender on Google using Domain BrandingMy Responsys account has defined a specific Domain Branding and I tried to register the "from" email of my messages on Google (https://accounts.google.com/SignUpWithoutG…
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Dynamic content and browser version URLHello, I have create a dynamic campaign, where the email body content switches based on certain customer segmentation rules. The view in browser URL is the same for all …
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Can AR Transaction be sent to an email distribution list instead of a single email IDCan AR Transaction be sent to an email distribution list instead of a single email ID