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Responsys
Discussion List
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Power Hour: Responsys Interactive Dashboards: Insight into Your Historical Data [3rd September]Discover how to visualize and interpret your historical campaign performance using Oracle Responsys Interactive Dashboards. Learn how to unlock the full potential of Res… -
Power Hour: Messaging to WhatsApp and RCS channels in Responsys [Sept 18]Join us to explore seamless WhatsApp and RCS integration in Responsys. Through a recorded demo, learn how conversational design drives customer engagement and stronger r…
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Oracle Responsys - 25C Release Overview [September 2025]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Responsys 25C … -
Announcing: Oracle CX Partner Enablement Training Series (Sep 8 - Oct 2)We’re excited to invite all Oracle implementation partners to join our upcoming Oracle CX Partner Enablement Training Series, starting September 8 and running through Oc… -
Ready to unlock the power of AI in your Responsys marketing strategy?Ready to unlock the power of AI in your Responsys marketing strategy? On-Demand Webinar Discover how to leverage AI features that are available now in Responsys and the …
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🚀 Responsys Power HoursWe are excited to introduce you to the Responsys Power Hour customer series! These sessions will help reintroduce you (or introduce you!) to the power you already have a…
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Product Notice: Chrome and Firefox's Distrust of Entrust Certificates [Act Before Nov 2025]Distrust of TSL Certificates (AKA SSL Certificates) Signed by Entrust Recently, Google Chrome and Mozilla Firefox browsers announced their browsers will stop trusting TL… -
Oracle Responsys System Maintenance CalendarUpcoming Maintenance Dates During this maintenance, your Oracle Cloud services may experience temporary disruptions as the application resets its connection to the datab…
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SOC 2 and Bridge Letter 2025Dear Team, I have checked admin ID to but we did not find latest of Mar-25 Soc2 and Bridge Letter but we have got only Dec-24 end. Pls tell me when will get for the mont… -
Carousel Push NotificationsSummary: Hi Expert team, could you please confirm if "Carousel Push Notifications" is supported for android as well?, as of now there is only documentation for iOS (http…
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SMS Segmentation in ResponsysSummary: Assigning a Segment to SMS campaign in Responsys Content (please ensure you mask any confidential information): From Recent email from Oracle, it says "Please e…
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responsys roadmapSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to create an Email Preview link to non Responsys usersSummary: I want to create a reference of all our LIVE email campaigns so people in the company (not Responsys users) may preview the emails. I though on using the "View …
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Responsys Link Category limit?Our Cloud instance currently has 19 Link Categories and we need more. Is 19 a hard cap? Could we "fit" more by shortening the names of existing Link Categories? Thanks i…
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25C Release GuidanceSummary: 25C release, OpenSSH Content (please ensure you mask any confidential information): Dear Support, we were informed that in the 25C release, OpenSSH will be upda…
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List of ciphers and/or algorithmsHi, During the period of September 22–26, our customer will be performing an upgrade of the Oracle Responsys platform. They have requested that we verify whether the sys…
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How to connect Responsys to Oracle Fusion Sales without OIC?Summary: We are trying to get our Oracle Fusion Sales data into responsys to create campaigns and forms and back into fusion from Responsys but our customer have not bou…
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Why Marketers Can’t Miss Oracle AI World 2025Marketers, get ready: Oracle AI World 2025 is shaping up to be one of our most action-packed events of the year. From breakthrough AI strategies to real-world customer s… -
Oracle CX Mobile SDK support of 16 KB memory page size for 64-bit Android appsSummary: Google Play now requires all 64-bit Android apps to support a 16 KB memory page size starting November 1, 2025. Can you please confirm that Oracle CX Mobile SDK…
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Creating sql view that includes sent time and date of the campaignSummary: Hello, We would like to create an sql view in Responsys. In this sql view, we want to see when a specific campaign was sent to the user. We need it as a time an…
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Backend table for Campaign send informationSummary: Hi All, I am not able to recollect the name of the backend table that stores all the campaign sent information which can be accessed through SQL. Can someone pl…
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Recorded Webinar-How Haymarket Media Turned Fragmented Data into Personalized Experiences with UnityJoin Haymarket Media and Oracle Digital Experience (ODX) for a behind-the-scenes look at how they partnered to unify 30+ brands and disconnected data systems—fueling sma… -
Responsys Public Certificate ExpirySummary: We are in the process of configuring an API authentication with certificate. Please help us to understand the the method of identifying the expiry date of the R…
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Responsys API Payload EncryptionSummary: We need to encrypt the API payload of Request and Response using public-private key pair. Request Payload: Should be encrypted using Responsys’s public key, ens…
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As per the 25B release If we enable Carousel Push Notifications features what is the impactHi There, As per the 25B release If we enable Carousel Push Notifications features what is the impact on our account existing feature in push campaigns or any other impa…
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Responsys Mobile UI FriendlySummary: The marketing users require the Ui - to be mobile friendly. Is there a version available for it Content (please ensure you mask any confidential information): V…
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Creating Segment Group RulesIs it possible to create a segment group rule in Responsys that checks if a records Birthdate is less than 18 years in the past? I'm basically trying to create an under …
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How auto unpublish feature worksHi There, We wanted to know how auto unpublish feature works in the program for specific date Ex:- If we setup a program to run on 30th at 10:00 AM and also auto unpubli…
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testingSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How many number of dynamic personalization content can use in one EDM campaignHi There, For one of our EDM campaign we are planning to use more than 7 dynamic personalization content for target audience of approximately 100K. If we use more person…
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Oracle Responsys Feature Kit - Responsys Auto OpensLearn more! Be sure to explore all of our Oracle Responsys Feature Kits With Oracle Responsys Auto Opens measure, you can filter out automatically opened email activitie…
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Power Hour: Streamlining eCommerce Journeys to Deliver Seamless Customer Experiences [July 24]Join us to discover how eCommerce journeys are being re-imagined - reducing friction, cutting down cart drop-offs, and creating smooth, connected experiences. Explore ho…
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Recurring Password Expiry for Web Service UsersHi, is it possible to set a recurring expiration date for the password of only certain specific accounts, such as technical web service accounts? Thank you very much in …
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Data is not being passed between the app and ResponsysSummary: It appears that data is not being passed between the app and Responsys, which means that opt outs are not being logged. Our investigation suggests that this is …
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How to upload new address for an employee?Summary: Newer to Oracle. What is the simplest method for uploading a different address for either active or not active employees? Content (please ensure you mask any co…
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In Responsys programs What "Test" Tab will do and how it worksHi There, In Responsys programs What "Test" Tab will do and how it works. Please give us any user guide on how to use What is the purpose of "Test" tab and how to use it…
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Push inbox campaign(Message center) limit per customerSummary: 1) Assuming in last 30 days there are 100 message center campaigns with overlapping start date & end date to the same customers How many message center campaign…
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Not able to view any records in interactive dashboard for Auto Open column when we select Sent dateHi There, In the interactive dashboard we are not able to see any record counts under auto open when we select Sent date. But when we select Event date we are able to se…