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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsys
Discussion List
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Question on multiple SDK usage in the appHi everyone, As per Responsys' 19C release notes, we can now use the Responsys SDK in the app, even if there's another SDK being used in the app (for app engagement even… -
Cross Program Events : Last Update DetailsHi I wanted to know if there are any updates on Cross Program Events, which is a controlled availability feature in Responsys. The last update was two years back, I am s…
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Auto-Close Campaign - update functionality please.Hello - I believe I've asked this before, but I don't believe I received an answer. When using the auto-close feature for a promotional marketing email, we noticed that …
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Push Notifications in ResponsysHi all: Is it possible to define push notifications throught Apps (push, rich push and in-app notification) from Oracle Responsys? Thanks
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Responsys Reply to not workingHi all we are facing a strange problem with the Responsys reply-to we need to map the Responsys hosted reply to email "admin@mydomain.com" to "my email" because my SSL c…
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Feedback Request: Promotion Management SolutionHi all, I'm currently researching Promotion Management Solutions, which are used to generate, manage, and distribute coupon codes. If you have used one of these solution…
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Responsys PresentationHello fellow Responsys Insiders, Is there any Responsys presentation with an overview of the functionalities and benefits, that we can you to present the solution to the…
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Customer Branded Downtime URL - for use during Oracle MaintenanceI'm in need of information on the function of the Customer Branded Downtime URL. Can we use any web page we create for this? Does the standard downtime display still get…
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Send based on successful sentIn the program for example: We have a filter step with 100K records, then a count switch. For 20K Send SMS, for the remaining 80K just put on a wait step. What if for th…
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BIMIHi Topliners Community, Branded avatars or BIMI (Brand Indicators for Message Identification) within email clients seems to be the new popular thing within the email lan…
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What is the difference between IP reputation and Domain reputation. How they affect each other?Recently my company's IP & Domain reputation has both gone down. Need to understand what is the difference between IP reputation and Domain reputation. How they affect e…
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Connect SRM with EloquaHi all: Is it possible to upload contacts from SRM into Eloqua or Responsys? Thanks
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Contact Event DataThe CED documentation says each account can have a maximum of 12 Custom columns, can we have this limit increased to 15 ?
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How do you reuse templates from Visual Template Designer?I have been using the WYSIWYG editor to create a few templates. However, I find myself reusing a lot of templates created previously from this Visual Template Designer, …
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How to configure opt-out for SMS?Hello, I have been struggling to configure opt-out for SMS in interact9 for some time. I saw a process that is working in another instance (interact2) which is: - Create…
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Connect - import schedulingHi, I remember from training that you can scheule an import a maximum of 4 times per day. However, I can also see an option for hourly on screenshots. Can anyone advise …
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How to replace the uploaded file in Responsys?Hi all, Do you have any idea on how to replace the previously uploaded file from responsys. Ive got the URL link after I publish it but in the future we will update the …
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Predictive Analytics for ResponsysHi! I was wondering if there is anyone who can recommend a best of breed B2C Predictive Analytics partner for Responsys? We are looking for something that can help predi…
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Users Jobs Teams Create Team Q&A for work. A dedicated place to share your team’s knowledge. Do s* * * * Users * * Jobs * * * Teams * * Create Team class="mb0" style="border-bottom-color:rgb(255, 255, 255);border-bottom-style:none;border-left-color:rgb(255, 255, 255…
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Custom Send Range Intervals in Interactive Dashboard+Hello! Fledgling Responsys user with a hopefully quick question. Our reporting team wants daily automated reports that display emails sent 3 days ago. I thought SQL migh…
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Responsys Subscription CenterHello, Can anyone please share information/documentation/best practices/examples on how to approach the Subscription Center in Responsys, for email and mobile (sms, poss…
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Get campaign information through an APIHello, I would like to know if it is possible to get campaign information from Responsys (e.g., clicks, opens, bounces and opt-outs) through an API, whether it is a sing…
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Responsys Name Resolution issueHi All, At 10:30am UK time today, The responsys API started giving an Unknown Host Exception, name resolution problem. This had happened to couple of customer with diffe…
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PushIOManager SDK can conflict with another SDK?Hi Community, I'm implementing Push Notification to my customer, but a strange problem happed, they says that Responsys SDK are resulting in a error in another apps that…
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Is anyone else experiencing unsubscribe issues on iphone?Hello! We are on Responsys Interact 2 and have been experiencing an influx of customers who claim they can not unsubscribe from our emails. The issue they report is that… -
Display Ads in BlueKaiHi Team, Should i get subscription from some channel execution partner to show the display ads using BlueKai? If yes, kindly suggest the best display ads partner for Sau…
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Responsys support Ajax in Form?Hi community, I need send data to a Responsys Form, but I can't redirect a user to another page, he just have to recieve this data at the same moment where my form take …
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Dynamic Content Using RPL through API based triggerHi there, I am trying to implement one use-case using RPL dynamic content strategy for my winback program. Intent is to retarget customers basis their website activity i…
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Responsys - Sales cloud integration using ICSHi team, I want to integration Responsys with Sales cloud using Oracle ICS. Is there any configuration required in Responsys side? I know the configuration which will be…
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Deduplication/Deduplicate/Merge profile data based on the specific fieldsHi All, Can you please let me know how we can able to achieve deduplication of data in responsys? I would like to know what are the problems we face if we do that and is…