To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Sales
Discussion List
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How to integrate MS Teams with Sales CloudContent Hi Team, Any one integrated MS Teams with Sales Cloud application? Can please let us know, what are the prerequisites to implement? -
How can create customized field attachment to be added to custom objectSummary We nee to add attachment field to custom object so how can create this field -
How To Filter Opportunities in Workspace by the Product It ContainsSummary How To Filter Opportunities in Workspace by the Product It ContainsContent Hi, I want to create a saved search in Opportunities workspace where I can filter it w…
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TCA Best PracticeSummary Do we have CDM Cloud version?Content Hi All, EBS has TCA best practice for customer data modelling detailed in MOS 269124.1. I wonder if we have one created for … -
Sales – CX Sales & CPQ- How Can You Gain A Larger Share Of The Customer’s Wallet?, 22 February 2021,Content Submit your questions for the Sales – CX Sales & CPQ- How can you gain a larger share of the customer’s wallet? session to have them answered during the live eve… -
Change the status of an retired leadContent My business requires the option to change the status of a retired lead. We have many retired leads and we require them to be managed again, for this reason we wa…User_2025-02-05-22-01-23-806 42 views 1 comment 0 points Most recent by HD - Oracle Fusion ERP-Oracle -
Sales – CX Sales 21A-21B Updates for SPM, 19 February 2021, 10 a.m PT - Submit QuestionsContent Submit your questions for the Sales – CX Sales 21A-21B Updates for SPM session to have them answered during the live event. Post your questions by posting a new …
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Sales – CX Sales 21A-21B Updates for SFA and PRM, 17 February 2021, 10 a.m PT - Submit QuestionsContent Submit your questions for the Sales – CX Sales 21A-21B Updates for SFA and PRM session to have them answered during the live event. Post your questions by postin…
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BI Answers based report for FTPContent Hi, Is it possible to FTP a report which is based on BI Answers. We could only find DM based reports available for FTP. Thank You, Sombit
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Resource System Usage - MISSING DAYSSummary Sales - CRM Resource System UsageContent Hi all, I made a simple report in OTBI with the SA "Sales - CRM Resource System Usage" to show the user login date. I ne… -
do not have Extract Data Stores document for CX moduleSummary We are using BICC to extract PVOs for below CX modules. We did not get any documents like other modules (SCM,Finance,etc.) which talks about PVOs in detail, exce… -
FCL in Change HistoryContent Hi, I have enabled change history tab for the custom object and it is found that FCL fields are not getting populated in the change history. Is there any limitat… -
Enabling Interaction History tab on Opportunity and Sales LeadContent Does anyone know if it is possible to enable the Interaction History tab on Opportunities and Sales Leads? I am able to enable it via app composer on Contacts bu…User_2025-02-03-23-53-11-047 28 views 2 comments 0 points Most recent by User_2025-02-03-23-53-11-047
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REST API IN query only matching on first resultContent Hi there, Something strange is going on with a REST API query that we are running. We are trying to return contacts based on match to a list of email addresses. …
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Contact not found in UI but seen as active in reportingSummary Contact not found in UI but seen as active in reportingContent We recently did some contact dedup and merging. Encountered issue where few contacts show as activ… -
New CX Sales Mobile App?Summary New CX Sales Mobile app roadmapContent I noticed that there's enhancements coming into the CX Cloud Mobile app posted as far as 20B is concerned, but have also h…
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Feature Friday: FavoritesContent Beginning in 21A, sales people can now mark and view their favorite records in Workspace, from record’s edit page, or in the CX Sales Mobile application. This ma… -
Search for PhoneNumber via REST - CTISummary best way to identify contact based on a phone numberContent Hi, we are working on a lightweight integration between our CTI solution and SalesCloud. So we just w… -
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how to make field as required at Accounts / Contacts only in Sales CloudContent Hi All, We have all the fusion products for our instance (Sales / HCM / SCM / ERP). We want to make a custom field as required at Accounts in Sales Cloud and tha…
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Infolet Arrangement Feels Different After Upgrade to 20DSummary Infolet Arrangement Feels Different After Upgrade to 20DContent Hi, Before upgrade to 20D, arranging infolets was a breeze. It was just drag and drop. But after …User_2025-07-18-06-07-44-367 36 views 1 comment 0 points Most recent by Syed Misbauddin-Support-Oracle
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Get latest notes in OpportunityContent Hi, I am using Sales - CRM Opportunities and Products and Sales - CRM Opportunity Notes and able to bring the notes created against the Opportunity. Suppose if I…
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Feature Friday: Access GroupsContent Access Groups make it easier for application administrators to provide user access to segmented business data such as Accounts, Contacts, Opportunities and Custo…
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REST API Need to Filter Activities by Child ActivityAssignee LastUpdateDateContent We are trying to filter acitvities based on the LastUpdateDate. This works fine where the Acitvity Object has been updated.…
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SQL Based LookupsContent Hi, Is it possible to create DCL based on SQL query any possibilities please advise Thanks
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How to Stop Syncing Products created manually OR via file import in Sales Cloud to ERP PIMContent Hi All, We are stuck with one major issue. We have Oracle ERP Cloud/PIM and Oracle Sales Cloud in Same POD. Whenever we create any new record manually in Sales >… -
Application Usage Insights - 20DSummary Track CX Sales User AdoptionContent Hi all, In version 20D there is a new visualizations in the new "Application Usage Insights" area, accessed directly from the…
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Default report filter - Lead owner = Logged in userSummary Help with configuring a new report filter that will default to the current logged in userContent I want to create a report called "My Leads" with a fixed filter …
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Create a M:M relationship to Party Record (Contact, Account & Group)Summary Is it possible to create a M:M relationship that will effect on all Party types?Content Hi Experts, I have a custom object that I need to relate (M:M) to a party…
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Migrating reports between instancesSummary Migrating reports between instancesContent Hi All, How to migrate Reports between Instances. Thank You, Prudhvi