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Sales
Discussion List
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NOTICE: Classic Sales and Service Experience in Fusion — Redwood Adoption Required Before 27AOracle is moving customer-facing Sales and Service innovation to the Redwood experience in Fusion. Beginning with the 26D update, the Classic Sales and Service experienc… -
July Interactive Demo Hours: Unified Marketing and SalesIn this one hour showcase, you’ll see Oracle’s complete suite for Unified Marketing & Sales including our customer data platform, marketing automation platform, sales au…Kayleigh Halko - Oracle-Oracle 2 views 0 comments 0 points Started by Kayleigh Halko - Oracle-Oracle -
Quota Details Not Showing in Sales ForecastingSummary: Quota Details Not Showing in Sales Forecasting Content: Problem After upgrading to 26B, some users may notice that quota details no longer appear in the forecas… -
Training: Implementing Redwood SalesA collection of videos and resources to help you implement Redwood sales. This list is ever changing, so bookmark this post and come back soon for more videos and links.… -
Join Redwood Sales Today: Maximize Your Project's Success with Our Support Implementation Program!Are you currently implementing CX Sales, or already live with our products, and looking to enable exciting new features like Workspace, O365, Sales Mobile App, or migrat… -
Video: Accelerate Your Redwood Sales ImplementationHot off the press: A new tool has been releases to help you migrate your classic UI sales implementation to the Redwood Sales. Watch the replay of the webinar announcing…
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Video: Audit Change History in Redwood Sales Detail Record PageAudit Change History in Redwood Sales Detail Record Page Learn how to add a new subview on the detail page, to display the change history of field values (audit trail). …
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Video: Dynamic Links - a deep-link standard that works with both Redwood and Classic UI for CX SalesDynamic Links - a deep-link standard that works with both Redwood and Classic UI for CX Sales With 25B, a new dynamic link URI/API format is available to deep link into …
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Video: CX Picker - Using Adaptive Search with DCL Field TemplatesCX Picker - Using Adaptive Search with DCL Field Templates: For Dynamic Choice List fields, that are in Adaptive Search (aka Workspace), you can use a powerful CX search…
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Custom Font Not Rendering in BI Publisher PDFSummary: Problem Statement: I have uploaded a custom SABIC font and am using it in my BI Publisher RTF template. The report renders correctly in HTML, but when generated…
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Is there a supported approach to display only the date (without the timestamp) in the Infolet DetailSummary: Problem Statement I have created an OTBI report in Oracle Sales Cloud where the Creation Date column is formatted as MM/DD/YYYY without a timestamp. When I run …
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How to Display Follow-Up Activities Created via "Create Follow-Up Tasks" in a Subtab in classic UISummary: Hi all, In Oracle Sales Cloud, users can create follow-up activities using the "Create Follow-Up Tasks" action from within an existing activity. I'd like to dis…
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Product Type - Default on OpportunitySummary: How to set the 'Type' as Product by default on a Revenue line in Opportunity? Content (please ensure you mask any confidential information): Hi, I need to set t…
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Not able to add member as Sales ManagerContent Hi, In the manage resources when I add another user with Sales Manager role I receive the error attached in the screenshot. " An active manager with an overlappi… -
How to hide a field using Page composer base on a certain condition?Summary: I am trying to hide a field (Sourcing mechanism) via page composer base on the Intent condition. Enter an expression to test the returned value- when I say Inte…
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How to add customer notes using Import Management option?Summary: We have a requirement to add the customer notes using import management options at customer level. I went through the below link but I received the error messag…
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Integrating the Outlook Redwood Plugin with our CRM application.Hello Team, We are integrating the Outlook Redwood Plugin with our CRM application. From our CRM application, a sales representative can send an email using the "Send Em…
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Sample code for cx-actions-menu component to view activity smart actions in edit pageSummary: Hi I have added cx-actions-menu fragment in a field template in activity Redwood edit page and would like to get the smart actions of the activity record in thi…
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Can a Redwood Opportunity DCL field be auto-populated based on another DCL?Summary: Requirement to auto-populate a DCL field on Opportunities which is from Territory. The value is derived from the combination of Account object DCL field and an … -
Help Hint Definition,Tooltip or Field Help Supported inoracle fusion CX salesSummary: I have a few questions: Is Help Hint Definition supported for in Oracle Fusion CX Sales Redwood 26B? Can a Tooltip be implemented for standard fields such as Ta…
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Unable to add Audit history under Opportunity ObjectSummary: Hi, We are trying to add the Audit History component to the Opportunity Detail page by following Oracle documentation. However, the Code tab is not available fo…
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Account Audit is not showing under accountsSummary: We did all the configuration related to account audit and opportunity audit, audit is coming up under opportunity but not in account. Even in custom object we e…
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CX Translation of labels going forwardSummary: Considering As Classic UI is being deprecated. We have a custom field named Legal Entity and have updated its Label Hint in VB Studio to display as "CX Legal En…
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A 500 error occurred on VBS, and deployment failedSummary: To migrate SFA to Redwood, I imported the page layouts generated by the CX Extension Generator. However, the deployment failed due to a 500 error. Content (plea…
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how to extend Oracle CX Sales express report historical view timeframeIn Oracle CX Sales Redwood's Express Reports, our users have asked for a bigger time frame to query data. As of now, it seems we are stuck to a year at most. Is there an…
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Privileges for Resolution Request Dispatch JobSummary: User need to merge customer and for that they need a Resolution Request Dispatch Job and that is available only through application implementation consultant ro…
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How Do i enable task and appointment notification to show in email and notification listSummary: I do enabled all the settings to show up notifications of task and appointment reminders to come up in email and notification list. Still i am not able to recei…
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Outlook Integration with Multiple Tenant Ids and Primary DomainsThe client has multiple business units, and each business unit is further divided into sub-divisions. Each business unit uses Microsoft Outlook with its own Microsoft 36…
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"Is it possible to create attachment categories for Account and Activity records?Summary: Hi all, We need to create custom attachment categories for two objects — Accounts and Activities — so that sales users can select the appropriate category direc…
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Can I inactivate the all parties and all prospect rules or would that make a problemcan I inactivate the all parties and all prospect rules in access groups or would this make any problem as I 'm making account and contacts appear for only team members …
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Video: Open URL In a New WindowOpen URL In a New Window: Use a Smart Action to open a contextual URLin a new browser window From the Implementing Redwood Sales video series
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Video: Change Drawer SizeChange Drawer Size: While the drawer views such as the "Creates" in the Sales application ship with a size that makes sense for the number of fields included by Oracle, …
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Message template is not visible for sales manager role?Summary: Content (please ensure you mask any confidential information): we have Message Templates used in Opportunity, sales reps are able to access it but not Sales man…
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Update a Product Status via APISummary: We are synchronizing products from our ERP to Oracle Sales Cloud. This process includes both creating new products and updating existing products. We are encoun…
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Account Address RegionSummary: Can we confirm on which area can we see the following related details on Oracle Sales relating to Account Address are configured? Is it under the Setup and Main…