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Sales
Discussion List
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Under what parameters do the AI Lead scoring and Opportunity Win Probability work?Summary: We have implemented some Sales Intelligence functionalities such as: AI Lead scoring, Opportunity Win Probability. However, we are not clear about the reason fo… -
Opportunity predicted win probability explanationSummary: In the Predicted Win Probability explanation, how is the Recommended Next Steps generated? Content (please ensure you mask any confidential information): How do… -
"Predicted Win Probability and AI Lead Score" is not workingSummary: We are facing an issue where the Predicted Win Probability and AI Lead Score fields are not being populated or displayed correctly in the application UI. Detail…
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On Account, "Show Duplicate Account" feature is not workingSummary: Hi Team, I have built the ML model for duplicate accounts and defined all the required criteria. However, the results are still not appearing on the UI panel. W…
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Video: Customize Panel QueryCustomize Panel Query: Change the data requests to filter the records in the panel From the Implementing Redwood Sales video series -
window.location.reload is used to reload the custom page- IssueSummary: window.location.reload is used to reload the custom page but after reload the cancel button is completely closing redwood application and going to the main appl…
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Sales Orchestration 26C – CREATE authorization denied for Sales Motion and Data Capture RuleWe are configuring Sales Orchestration in Oracle Fusion Cloud Sales 26C. Our user has the Sales Administrator role (ORA_ZBS_SALES_ADMINISTRATOR_JOB) and can access the …
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Default Country & Phone CodeContent Hi, Is there a way to set the default value while creating the Contact / Account record in Site level & User level? Address - Country field and Country Code in W… -
How can I implement Field Rules and Object Functions on Redwood CX Sales pages?Summary: After migrating from Classic CX Sales to Redwood CX Sales using the Oracle Redwood Migration Accelerator, our existing server-side customization no longer works…
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CX Extension Generator fails with duplicate layoutId=Layout1 when importing Metadata Manager XMLSummary: Hi everyone, We are trying to use the CX Extension Generator to migrate legacy Fusion/Sales layouts to a Visual Builder extension. The process we are following …
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Attachment panel appearing blank on Redwood UI for all objectsSummary: On navigating to Account Object and drilling into any record, the attachment panel has no content and appears blank instead of displaying standard message like …
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Can I get some clarity on the future of CX Sales Quotas, Forecasts and Incentives?Summary: Hi everyone - I'm looking forward to understanding how are CX Sales Quotas, Forecasts and Incentives going to coexist in the Redwood world. Content (please ensu… -
Is Redwood UI/UX available for Territory Management?Summary: Is Redwood UI/UX available for Territory Management? Content (please ensure you mask any confidential information): Is Redwood UI/UX available for Territory Man…
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Is there a Redwood UI planned for Sales Territories / Territory Management?Summary: What is the current Redwood UI support for configuring Sales Territories / Territory Management in Oracle CX 26B or 26C? We’d like to understand whether Territo…
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Best Practice to Refresh/List-view Data in Redwood FragmentsSummary: List View Data Update isn't rendering after executing a Smart Action ( without a page refresh ). I tried leveraging the Event Listener: accountsOnAfterSmartActi…
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Fields are not updating on page created by Custom Object from Application ComposerSummary: I have a page created from Custom Object from Application Composer. There are values in this table already created. I like to update the value and when trying t…
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How to add custom fields in resource pageSummary: Is it possible to add custom fields to the Resource page? Content (required): I want to add some fields to the resource page, where the employee information is …
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How do we enable Enrich Account button in Redwood Sales?In Redwood Sales, is there a way to enable the Enrich account? Sales: Redwood Sales:
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Custom Partner Portal similar to DCS for ServiceSummary: Does Oracle offer a separate Partner Portal for Fusion Sales, similar to the DCS portal for Fusion Service, rather than having partners access the Fusion Portal…
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What is the correct sequence of migrating customer records from EBS to Oracle Fusion using FBDI?Summary: Customer records: around 350,000. Customer master from legacy system involves locations, parties, party sites, accounts, account sites, account site uses, custo…
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How to pass dynamically filter criteria to a picker in fusion RedwoodSummary: Have a picker B whose filter criteria is based on picker A value(selected from list), how to achieve this in picker B? Content (please ensure you mask any confi…
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REDWOOD - Business Plan Showing Error while creationSummary: Hello, We have business plan enabled for our application. However, we are facing an error while creating the business plans for Accounts. Content (please ensure…
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REDWOOD – Error During Business Plan CreationHello, We have business plan enabled for our application. However, we are facing an error while creating the business plans for Accounts. a. The error - Row validation m…
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How to update the legal entity of a Sales Resource userSummary Unable to update the Legal Entity of a sales resourceContent Hi, I tried to update the legal entity of a sales resource through file based approach and webservic… -
Redwood: Unable to remove the Account Filter in Lead Conversion PageSummary: We have a requirement where a Lead should be converted to an existing Opportunity. We enabled the profile option ORA_MKL_LEAD_CONVERT_TO_EXISTING_OPTY and set i…
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"Lifecycle - Handling Times"."Total Handling Time (Work Minutes)" fact Ignores CoveragesSummary: The custom analysis using the fact "Lifecycle - Handling Times"."Total Handling Time (Work Minutes)" from the Service - CRM Service Request Lifecycle subject ar…
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Address field(SiteNumber) not displayed in Audit page in Redwood UISummary: Address field(SiteNumber) not displayed in Audit page in redwood Content (please ensure you mask any confidential information): Version (include the version you…
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VBS - Creating a Country Dropdown using Field Templates/Virtual FieldsSummary: Hello, We have a custom object and we have created a UI for it using CX Extension Generator. There's a custom text field for storing the country on the object b… -
You must enter a valid organization ID. (QSC-375047)Summary: ERROR WHILE ADDING PRODUCTS TO PRODUCT GROUP Content (please ensure you mask any confidential information): Version (include the version you are using, if appli…
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CX Sales / Eloqua Integration App - Notifications triggered for large exportsHello, We receive a CX Sales email notification with the subject "The GCSCHEMA_XXXXXXX_**** file export activity has completed with Completed status." whenever an export…Justine BONDIL - Oracle-Oracle 21 views 1 comment 0 points Most recent by Florin Musatoiu - Support-Oracle