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Sales
Discussion List
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What is the Expected Behavior of Multi-select Choice List in Redwood UISummary: I just noticed that there are LOVs which are not displaying in Redwood UI. One example of this is our custom field MEIncumbentMulti_c. This field has more than … -
I'm getting this errorI'm getting this error while updating opportunity "There's no currency conversion rate for the USD to INR currencies for the corporate rate type. Contact your help desk …
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Build a recent audit preview panelSummary: As many of you may have already implement the subview of audit history of object records , however, i would like to build a panel view of recent audit trail in … -
Redwood Sales UI - could not load data status 400 errorSummary: Content (please ensure you mask any confidential information): Hi, I couldn't find any assistance for an error that comes in redwood sales UI. This is coming on…
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Video: Integrating Microsoft Teams Web Conferencing with CX SalesIntegrating Microsoft Teams Web Conferencing with CX Sales: Microsoft Teams Web Conferencing can work with your Oracle CX Sales solution -
New Accounts not being pulled in Postman and AnalyticsSummary: Newly created accounts are not being returned in Postman and Oracle Analytics following import; however, they are visible in the Workspace Content (please ensur…
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A database constraint was violated while storing the changes in the database in CX Sales ActivitiesSummary: When we try to change any fields or status in the Activities it is showing A database constraint was violated while storing the changes in the database error wh…
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Need format for the conditions in task "Manage Oracle CX Sales to Oracle CPQ Cloud Integration"Summary: We have multiple CPQ process which we need to use from Oracle Sales Cloud. We are using https://docs.oracle.com/en/cloud/saas/configure-price-quote/faicp/use-mu…
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How to manage VBS development and deployment for redwoodSummary: In PRM applications, we currently operate with a single mainline development model. Development is carried out within individual workspaces, followed by unit te…
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Unable to Make a Field Read-Only on Interaction Page in Mobile Application SetupSummary: We are configuring the Interaction page in Oracle Fusion Service Mobile Application Setup and need one specific field to be read-only. For other pages such as A…
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What access/privilege(s) is/are needed for CRM REST APIs?Summary: Access/privilege(s) is/are needed for CRM REST APIs Content (please ensure you mask any confidential information): Hi, We need privileges to run the below APIs.… -
Error in percent field when language is set to German, French and SpanishSummary: The application appends a space between the number and the % sign in a Percent Field causing an error when saving. This occurs when language is set to German, S…
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How could we add another attributes in the Lead Selection area to assign Leads records from thes ManThe customer have scheduled a pair of Lead Assignment processes in Sales cloud from ‘Manage Lead Processing Activities’ task. These processes were scheduled every hour a…
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Unable to drag related field in custom subject area while using DCL field in CX report.Summary: We are currently working on a CX report where the requirement is to add the Customer Family DCL field. To achieve this, we created a custom subject area, and th…
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Business Unit filter - Redwood SalesSummary: How to add a business unit filter to Redwood Leads' landing page? The field is not available on configure adaptive search; we have the field enabled in classic …
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Turn on the Sales Command CenterSummary: With the 26B release there has been demo's and videos about the new Sales Command Center. However, there is no documentation to show this feature or how to enab… -
Experiencing Slowness in China & JapanSummary: We’ve received feedback from users in China and Japan that they are experiencing slow application performance (e.g., page load times, general responsiveness) wh…
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Why am I unable to assign a duplicate resolution request to my user?I am currently trying to use the 'merge account' action from the redwood account list view. This generates a duplicate resolution request which needes to be assigned so …
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Clear Bell NotificationContent Hi, How to clear bell notification of selected users any possibilities ? Thanks -
Need to clear out mass bell notifications for usersWe have RIVA integration enabled in Production to integrate Google appointments to Oracle sales. That created thousands of notifications for users, most of them are acti…
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Video: CX Extension GeneratorCX Extension Generator: CX Extension Generator automates the work of creating a top level custom objects, child objects (for both standard [24C and higher] and custom to…
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Video: Control the Panels Views and Display OrderControl the Panels Views and Display Order: Show, hide and change the order of panels in the foldout detail view From the Implementing Redwood Sales video series
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Approval BPM Not Triggering on Opportunity Sales Stage Change (Redwood UI)Summary: Hi Everyone, I am facing an issue while configuring an approval cycle for the Opportunity object in Redwood UI, and I would appreciate your guidance. What I hav…
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Warning message is not displaying on Redwood page but visible on classic pageSummary: Warning message is not displaying on Redwood page but visible on classic page. Content (please ensure you mask any confidential information): Version (include t…
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Contact List View to be displayed only Contacts created in Oracle SalesThe Contact List view shows contacts who have not been created in Sales, and who are not associated with an Oracle Sales account. The client would want to see only conta…
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redwood multiple addressesSummary: How can i add multiple addresses on account entity on redwood UI Content (please ensure you mask any confidential information): Version (include the version you…
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How to allow the Support User to View All AccountsSummary: Account View Content (please ensure you mask any confidential information): What Data Security Policies do I use to allow Support User to View All Accounts Vers… -
Video: In App Navigation BarIn App Navigation Bar: One click navigation to Sales Dashboard and the first 8 items in Redwood Sales menu group. From the Implementing Redwood Sales video series
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June Interactive Demo Hours: Unified Marketing and SalesIn this one hour showcase, you’ll see Oracle’s complete suite for Unified Marketing & Sales including our customer data platform, marketing automation platform, sales au…
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Sorting options in nearby activities of map viewHi @Dima Buldakov I’m trying to better understand how the sorting filters work in the Nearby Activities section of the map view in Oracle Fusion Field Service. Specifica…