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Sales
Discussion List
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Activities in Redwood are not visible.Summary: Activities in an account are not visible Content (please ensure you mask any confidential information): I have the activities object deployed in accounts. But t… -
May Interactive Demo Hours: Unified Marketing and SalesIn this one hour showcase, you’ll see Oracle’s complete suite for Unified Marketing & Sales including our customer data platform, marketing automation platform, sales au… -
Sorting options in nearby activities of map viewHi @Dima Buldakov I’m trying to better understand how the sorting filters work in the Nearby Activities section of the map view in Oracle Fusion Field Service. Specifica…
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Is there a REST API or SOAP Web Service to Create Account Site Reference AccountsSummary: Is there a REST API or SOAP Web Service to Create Account Site Reference Accounts The Requirement is that Customer Account Site Reference create/update via REST…
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How do you know when the Activities Purge scheduled process has completed ?I am specifically looking for the Activities Purge Scheduled Process mentioned in this article from when this feature became available with the 25A release. https://docs… -
Data Table for Activity Streams in RedwoodSummary: Hi, Are there any data tables or subject areas available for the Activity Stream in Redwood? We would like to create some reports on them. https://docs.oracle.c… -
Oracle Fusion Applications - Upcoming Exception Migration to Identity and Access Management (IAM)Summary: Hi, We have received the following notification: “Oracle Fusion Applications: upcoming migration of exceptions to Identity and Access Management (IAM)” indicati… -
We could not see the table for Email Communication functionalitySummary: We could not see the table for Email Communication functionality for Activities, we would like to seek assistance on locating the backend table for this. Conten…
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The panels of a child Custom Object of a Standard Object are not displaying in Redwood VSB.Summary: I created a Custom Object called "REGALO" as a Parent/Child relationship with the standard object "Contact," and I generated the extension export file using the…
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After Merging Accounts want to remove merged account from accounts list viewSummary: We are merging accounts in customer data management tab. Once the 2 accounts are merged in one master account still we are seeing second account in accounts lis…
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Redwood How to add task creation buttons, appointments, and interactions within opportunitiesSummary: We want to add creation buttons so that it's not just about having to type in the record search. Content (please ensure you mask any confidential information): …
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How to add Attachments in creation page of custom objects**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: Is it possible to to add Attachments in creation page of custom ob…
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Why are we not able to see CAD in the drop-down of currency code OOTB field in custom object?We are unable to see any other currency other than USD in the drop-down list of Currency Code field in Custom Objects. We have CAD enable and also start date is given. T…
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REST API details to pull service request details from My Oracle SupportSummary: We are working on a POC where we are working to create dashboards on our end and the data that the dashboard needs to pull is to project the data with respect t…
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How to Edit the Redwood Partner Dashboard?Hi @John Vakoc-Oracle , We need to edit the following Partner Dashboard in VBS. But if we click "Edit Page in VBS", it's showing the default Sales Dashboard in the VBS P…
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How to make a URL field clickable on Contact object (Classic UI)Hello, We are using Oracle Sales Cloud – Classic UI. On the Contact object, we need a custom text field called “Contact URL”, where users enter a web link (for example: …
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Perform 'Run Assignment' on Account Object using ScriptSummary Perform 'Run Assignment' on Account Object using ScriptContent Hi I have a requirement to perform territory assignment operation on account automatically when th…
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How to fetch Business Unit ID in groovy script?There are two Business Units in our system. We had a script to invoke one REST API depending on BU ID. So, we need to fetch the BU IDs from the instance into groovy scri…
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Visibility of Sales Motion and Sales Play for Sales UsersSummary: Sales Motion and Sales Play are new features introduced in the 26B release. However, I’m unable to find any documentation for them. Could someone please confirm…
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Is it possible to exceed 10 parallel imports when using Oracle Sales Cloud - Import Management?We want to know if it is possible to exceed 10 parallel imports having 500k records each import (Accounts) when using Oracle Sales Cloud - Import Management. If Yes, How?
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How to enable sales forecasting for Partner Sales Reps and Partner Sales Managers?Summary: Hi, As the title says, is there any OOTB way to enable forecasting for partner users and have them use it like normal sales users? It seems the OOTB Partner rol…
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what is a good way to remove hardcoding in a groovy script?Summary: We want to remove the hard code and want to use lookups/any other way to remove the hardcode, what is the best method? how can we attain this requirement in the…
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Invoices / Quotes and Orders panels are empty in Next Gen UISummary: Invoice panel and Quotes & Orders panel in Next Gen UI are empty for Salesperson and Sales Manager roles. Content (please ensure you mask any confidential infor…
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VBCS Redwood cx-picker for custom object showing extra unknown filter that causes errorSummary: We created a custom cx-picker template for custom object in VBCS for our Redwood UX. However, in the LOV it has an option that appears to be a saved search that…
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Business Events for Customer Accounts, Vendor / Supplier, Sites, PartnerSummary: We want to integrate our custom application with Oracle ERP product. As part of integration we ingest master data like Customer Accounts, Vendor / Supplier, Sit…
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Does Oracle Fusion CX Sales cloud supports Microsoft teams as CTI Telephony tool?We want to know if Oracle Fusion CX Sales cloud supports Microsoft teams as CTI Telephony tool. https://docs.oracle.com/en/cloud/saas/fusion-service/facti/what-is-cti.ht… -
We don't want to update parties via the losing source systemBusiness requirement- After merging two parties, both the parties source system references are retained in the master party. Current case- We get updates from losing as …
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logout screen points to Oracle linksSummary: User is logged-out of the instance after some inactivity. Content (please ensure you mask any confidential information): Whenever there is some inactivity and t…
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Encryption Capabilities in CDMSummary: Hello Team, We have a business requirement to store certain person-related NPI and license numbers under Additional Identifiers. Our client requires these ident…
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How to embed Data Model report with filter based on the opened record?Summary: How to embed Data Model report with filter based on the opened record? We have created a BIP Report due to it's flexibility over OTBI and would like to embed it…