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Sales
Discussion List
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Video: Dynamic Links - a deep-link standard that works with both Redwood and Classic UI for CX SalesDynamic Links - a deep-link standard that works with both Redwood and Classic UI for CX Sales With 25B, a new dynamic link URI/API format is available to deep link into … -
Redwood: Opportunity Product Picker templateSummary: Currently, when we go to an opportunity > Add products, the product picker shows only "Item Description" (see screenshot below) and there is no option to - Use … -
Suggestions for replacing the Sales Campaign feature in CX Sales ?Question : **This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: Discontinue of the Sales Campaign feature in CX Sales. …
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After Creating OTBI Reports when i select that report in visualization data is inaccurateSummary: I created analysis on custom object and used sum filter on one column called total, in analysis it is reflecting correctly, but when i select that report in vis…
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Redwood Forecast - DocumentationSummary: Redwood Forecast - Documentation Content (required): Looking for documentation to enable and use Redwood Forecasting, we already have ADF forecasting but when w…
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I want to check the file name of Opportunity attachments using Groovy.I want to generate an error when saving if there is an apostrophe in the file name of an Opportunity attachment. When I implemented this in the BeforeUpdate trigger, if … -
Unable to fetch the PUID for a particular account in the button action chain invoking OIC iSummary: Unable to fetch the PUID in the field having a button named as Sync Customer Note for a particular account in the button action chain invoking OIC in the header…
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Add Group of Team members on Opportunity directlySummary: We are trying to implement the solution for adding the group team members directly on the lead and opportunity instead of adding single team member in lead or o…
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How to track if an Activity/Task was updated from Mobile App in Oracle Sales Cloud?Hi, I want to know if there is any built-in field in Oracle Sales Cloud that automatically indicates when an Activity/Task has been created or updated from the Mobile Ap…
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Is Oracle planning to release a native calendar view for activities in Redwood for Fusion Sales?Summary: Is Oracle planning to release a native calendar view for activities and appointments in Redwood UX for Fusion Sales? Content (please ensure you mask any confide…
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How can I remove "Resource Role" from a user under "Manage Users"?Setup and Maintenance > Manage users > Edit user I have a Resource Role set as "Contract Administrator" for this particular user. How can I remove this resource role? Se…
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Custom smart action on case objects not workingSummary: REST-Based smart actions are not triggering on the Case object Content (please ensure you mask any confidential information): We’ve successfully created and tes…
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How to create a common Redwood navigation URL for Create Notes to be used in all objectsSummary: Redwood Navigation URL for Create Notes Content (please ensure you mask any confidential information): Customized redwood sales Dashboard and added Action menu …
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Create Customer Contact Point at Account Level using SOAP Webservice- Oracle FusionSummary: i use below steps it created but still Account Contacts not show any phone , and contact points is empty if and Reset API or i need to adust any of below steps …
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How to add description field in attachmentsSummary: How to add description field in attachments of any standard or custom object. Content (please ensure you mask any confidential information): We are trying to ad…
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Task Object – Conditional Field Updateability (On Edit Script not working dynamically)At Mobile Application Setup (at CX Sales Mobile Scripts), I am trying to make the custom field Reject Division (PRTFixChoiceListField_02_c) editable only when the vanill…
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Unable to find Industry field in Accounts object at sales module.Summary: Dear team, Hope you are doing well. I am unable to find Industry filed for adding new industry codes. I searched it from Sandbox and Setup/Configuration but i a… -
Batch update leads in Redwood CX SalesSummary: We want to update more than 25 leads at the same time. In Classic this was possible, in Redwood there seem to be a limit. Can we make the limit higher? Or are t…
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Configuration Migration from Test to PRODSummary: We have our application live with HCM since last 2 year and CRM which went live 2 months back. Parallel we have P2P implementation going on which might go-live … -
How can we display custom OTBI dashboard in CX Sales mobile appHi team, We've developed a custom OTBI dashboard for CX Sales which is visible in the application. But when it comes to mobile application, do we have the provision to a…
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Fields are not updating on page created by Custom Object from Application ComposerSummary: I have a page created from Custom Object from Application Composer. There are values in this table already created. I like to update the value and when trying t…
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What is the product and business object type to be used for the below mentioned API?We are using get an audit report API : for fetching audit report using post man. The catch here is every time we process for any available product and object type it ret…
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Account before insert trigger not working from RESTSummary: Account Before Insert trigger does not run, when calling REST api Content (please ensure you mask any confidential information): Hi, we're creating accounts via… -
How to fetch Customer Site related data using REST APISummary: How to fetch Customer Site related data using REST API Content (required): Used below GET call to fetch sites: https://{InstanceURL}/fscmRestApi/resources/11.13…
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related name how to upload through FBDI template in customerSummary: How can I upload related names for customers using the FBDI template? What are the steps and required fields in the template to ensure the related names are cor…
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For existing customer Lead is to be converted without creating any corresponding OpportunityBusiness Requirement: To close/convert a Lead while business do not want to create an opportunity in few cases and end the Sales process journey with the Lead closure it…
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How to Increase Session Timeout in Oracle Fusion?Summary: The session timeout seems to be triggered prematurely, which disrupts long-running processes. I want to know if there is a way to increase the session timeout d…
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Unable to fetch Custom objects Audit history via RestAPISummary: We have a requirement to capture the audit history of custom objects using the REST API. To support this, we have enabled auditing for the relevant custom objec… -
Call Smart ActionHello, I have a question: How can I call a smart action using a button in Redwood? Currently, I do it with an Open URL, but it refreshes the screen, which is what I don'…
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How to create a calculated field in Redwood UISummary: I created a calculated field in VBS as place holder of the computation of the 2 fields in the layout logic: let CalVal; if($fields.TargetValue.$numberValue()>=1…