You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Prepare for Oracle CX Sales Mobile Sign-In Changes (November 2026)

edited 6:12AM in Sales

Overview

Starting November 2026 update, Oracle will no longer support basic authentication in the Oracle CX Sales Mobile app, which was primarily provided for development and testing efforts. The separate Basic Authentication and Single Sign On options will be unified into a single authentication experience consistent with Oracle Fusion Applications.

While users can continue to use the same credentials as before, those who previously signed in with the Basic Authentication option will be signed out and will need to sign in after the app update. There is no change for users who signed in with the Single Sign On option. 

Note that if you've not enabled use of OAuth authentication tokens, all users will need to periodically sign-in when the authentication session expires. 

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!