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Receivables & Collections
Discussion List
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A receipt is posted to a bank account but is recorded(coded) to a cash account of another bankSummary: Is there an explanation as to why a receipt is being recorded to the cash account of another bank Content (please ensure you mask any confidential information):… -
Is it possible to include customer information in lockbox BAI2 formatSummary: Hi, We have the issue in Automatch process in case of receipt with multiple transactions of different customers. Where in Oracle suggested that we have to send …
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Customer received Dunning letter despite his email contact removed from customer site level?Summary: one of the customer's contact email id was removed from the customer site level,but when the Send dunning letter process was run, it sent out an email to the sa…
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Multiple dunning letters sent to the same customer?Summary: A Customer has the same email id saved 2 times at the customer site level, however the send dunning letter process sent out the dunning letter 12 times to the s…
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Manage resources under collections workbench doesnt reflect all the collectorsSummary: Hi Team, We moved from R12 to Fusion, for DM invoices we applied fix to exclude the migrated invoices from Dunning. We used the below webservice to perform the …Lavanyaa Damodaran 51 views 8 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle
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Can we default dispute section as Total?Summary: Can we default dispute section as Total? Content (please ensure you mask any confidential information): Hi Team, Under Dispute Section, by default it is Specifi…
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how to override print receivables transaction & customer statement email in post p2t environmentSummary: We have setup for Print receivables transaction and Create Customer statement but we do not want to disable the emails notification in cloned environment i.e., …
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Autoinvoice process generates different Invoices for Services and for GoodsBusiness case. There are two types of orders in OM MWO and CWO that are executed to same customer The difference between MWO and CWO is that(CWO) it uses a Handeling Fee…
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A/R Security Change to Remove Incomplete Invoice OptionSummary: We want to disable the access of a user to click on the "Incomplete Invoice" option. They do need to edit invoice header information for Comments/Notes/PO/etc..…
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Is there way recognize remaining unearned revenue in current period itself in Receivables?Summary: We have AR invoices with a deferred revenue schedule of 48 months, but we would like to recognize any remaining unearned revenue in the middle of the revenue sc…
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Is it possible to credit a transaction without the quantity being affected?Summary: From using "Credit Transaction" in the billing workarea Once you credit a transaction, it shows a negative value for the quantity. The client doesn't want the q…
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What is maximum number of contacts can be created or added in billing customer accountSummary: What is the maximum number limit of contacts that can be added or created from the Customer Account? Navigation path of adding contacts in Customer Account: Nav…
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Is it possible to partially Invoice a cost in AR without splitting the transaction line?Hi everyone, I have a situation where we would like to partially bill a cost without splitting the transaction line. The scenario would be: There is an AP Invoice for $1…
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How can you be copied on direct debit notifications sent to customersSummary: Notifications are sent to Customers after submitting Direct debit, sometimes they are not received, we need a copy to prove that it went out. Content (please en…
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Fixed and Variable Direct DebitSummary: Our client using fixed and variable direct debit in their Legacy(Multiple Systems). How do we handle this in Oracle Fusion ? Fixed is where the invoice amount i…
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How I can do to split the creation of customers?Hello For this implimentation project the client need to split the custumer creation on Oracle ERP Cloud. They need segurity on some tasks ,for example, one person shoul…Romina Grimaldi 42 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle
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Remit to bankaccount on CMK invoice outSummary: We have some invoices created and added a receipt method after complete and review. It seems however that the generated CMK Message does not contain the IBAN ac…
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AR Reference AccountsWhen we want to add a Reference Accounts on a customer, for some Business Units, the receivable account is defaulted. For some however, the receivable account remains em…
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How to group different sales orders in the Import Receivables Transactions Using AutoInvoice?Is it possible to group different sales orders, which do not correspond to a consecutive range, in the same scheduled process? For example: the number of sales orders se…
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Unposted items report in FusionSummary: In R12 we had Unposted items report to identify transactions/receipts/Adjustments not posted to GL during month end close. I checked in receivables Fusion user …
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How to auto apply a receipt to multiple transactions of different customersSummary: Hello All, We also the requirement to auto apply a receipt to multiple transactions of different customers. Allow payment of unrelated transactions option in re…
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bai2 file modifications lockboxSummary: Hello, We have issue with Auto match process for receipts created through lockbox. We have Receipts with Multiple Transactions belongs to different customers. A…
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Crediting a transaction results in either the quantity or unit price to have too many decimalsSummary: When crediting a transaction, dependent on the value, either the unit price or quantity shows too many decimal placements How can this be fixed in such a manner…
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Customer Statement functionalitySummary: Is there a functionality in Oracle to produce customer statements and explore the possibility of using them to communicate to past due customers. Content (pleas…
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Does oracle has a feature to create transaction based on Bank statements?Summary: We have a BAI file uploaded daily to CM. Does oracle has features that will automatically create receipt based on the Bank statement uploaded? Content (please e…
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On Collections dashboard and transactions page, all amount columns are coming with "USD" text.Summary: When we are exporting the data to do calculations in excel since "USD" is present, we are unable to do numeric calculations.. Is there a way to remove USD text?…
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Lockbox autoapplySummary: We would like Lockbox to apply the receipt to the Invoice only if its an exact match to the invoice number on the bai2 file. How do we achieve this? In Reveivab…
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Importing customer with rest and soap I can't modify the account in Oracle cloud, why?My user has ACCOUNTS RECEIVABLES MANAGER ROLE, after importing a customer using rest api for the party and soap service for the account, He can't modify his account in O…
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how change default accounting date Receipt Write-offSummary: If we create a Receiipt Write-off the accounting date is always defaulted to the end of the month. For Example: If I create a Write-off today April 19th 2024 th…
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How to create Stand-alone ChargebackSummary: create a chargeback transaction without related invoice number. Content (please ensure you mask any confidential information): our customer has a chargeback amo…