Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant
Discussion List
-
HCM Assistant Learning Path 1 - Config (Getting Started)SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentWatching Time: 27 minutes (https://blogs.oracle.com/fusionhcmcoe… -
Issue at rebasing Candidate Experience V2 Skill from version 23.10.31-23.06 to 25.01.05-24.08Summary: Hi all We are getting an issue rebasing our extended skill based on the skill Candidate Experience V2 23.10.31-2306. The rebase process to the new version 25.01… -
Error when rebasing HCM V2 skillSummary: I am getting a generic error when doing a rebase of HCM V2 skill from version 23.01.06 - 22.08 to lastest released version 25.01.04 - 24.08 Error window says: A… -
Chatbot integration with FusionSummary Chatbot integration with FusionContent Hi everybody Does anyone have any experience on how to integrate chatbots with Fusion? I can't seem to find any guide or t… -
Not able to update the Platform Version of the skillI am not able to update the platform version of the HCM skill. I tried following the documentation, where we need to click on the 3 dots and click on Version. However fo…
-
How we can enable notifications and reminders in ODA for ICEV2 and Hiring skillSummary: We have a use case where we want candidates to set up alerts/notifications for desired role/shift criteria and interview process. How we can enable these? Conte…
-
Oracle Digital Assistant - nameHi, Question for the community - when it comes to your use of Oracle Digital Assistant, curious to hear what kinds of names you've assigned to your digital assistant :-)… -
Updated custom component code is not working properly.Summary: Hello Team, In Oracle Digital Assistant, we have a requirement to remove the "View all payslips" link which comes as a response from the ODA when we ask this qu…
-
Recruiting Assistant Internal Candidate ExperienceSummary: Recruiting Assistant Internal Candidate Experience Content (please ensure you mask any confidential information): Hi Community, Our customer has purchased Recru… -
How to Restrict Skills displayed in Digital Assistant based on employee type or roleSummary: We have a custom skill created only for onboarding purpose, we would like to restrict it for pending workers only either by employee type or the role. Content (…
-
ODA Responds to Queries for Disabled Intents in a SkillSummary: Hello Team, We need to activate specific intents within the HcmV2 skill while disabling the others. However, after disabling the other intents, we noticed that …
-
There is an error with sourceCd parameter in Helpdesk Skill 25AHi, We are doing some testing with the latest update of the ODA for 25A, upon testing we saw 2 issues: 1. Create a ticket > add description > add category > submit > ODA…
-
HCM Knowledge skil on FADigitalAssistant with 25A updateHi, I noticed that the HCM Knowledge skill has been removed, and the 'Do a search' intent has been moved to Helpdesk but is currently disabled. Could you kindly clarify …
-
How do I deploy a Digital Assistant to my Dev EnvironmentSummary: Currently, the Digital Assistant/ HCM Skill is working as expected in my production environment, however I would like to also have it working in one of my dev e… -
ORC/Onboarding deeplinks are not redirecting to Redwood Pages (from Oracle Digital Assistant)Summary: While working on ORC module, we have noticed that there are few deeplinks that are meant for Responsive Pages only and not for Redwood. Even the Oracle Digital …
-
Digital Assistant and JourneysSummary Trying to point the DA at the journeys page. It sends to onboarding page, but we turned it off to use journeysContent Can anyone help with how to point our DA to… -
Restrict Oracle Digital Assistant responses based upon business unitIs it possible to restrict responses provided through Digital Assistant based upon a user's business unit, and what is the best method to achieve this? For example, user…
-
Skill Required to access Talent Profile details from the Digital AssistantSummary: Unable to access Talent Profile related items from the Oracle Digital Assistant Content (please ensure you mask any confidential information): We have a need to… -
Can we enable External Career Site alone in Oracle Digital AssistantSummary: Hi Team, Can we enable External Career Site alone in Oracle Digital Assistant. If "YES" , May i know whether the config is same like HCM v2. Thanks Dharma Conte…
-
ODA rebase and Update processSummary Rebasing is failing and lots of error messages that mean nothing at all Content To be honest, I'm losing the will to live with the DA. I have so many problems an… -
ORC deeplinks are not redirecting to Redwood Pages (from Oracle Digital Assistant)Summary: While working on ORC module, we have noticed that there are few deeplinks that are meant for Responsive Pages only and not for Redwood. Even the Oracle Digital …
-
How to enable on disable chat widget settings in runtime/dynamicallyWe would like to enable or disbale attachment symbol from chatwidget in run time based on custom properies.
-
Candidate Experience V2 Skill and ODA published on Career Site- NOT WORKINGTeam, We have deployed a digital assistant on Career Sites, but the bot is not giving any response. It tries to type (atleast it shows that way), but there are no respon…
-
How to make the Digital Assistant chatbot icon background transparent in HCM in REDWOOD pagesSummary: How to make the Digital Assistant chatbot icon background transparent in HCM in Redwood pages. In non-redwood pages, we can add an html-markup in the template t…
-
24D HCM theme issue when Digital assistant theme changed from redwoodSummary: In our test environment when we switched the ODA theme to classic or Default from Redwood, it switches the HCM page theme to classic when browsing back from red…
-
ODA flow step to send email with summary of recent conversation / question responsesSummary: We are looking for a way to ask the user a number of questions and then bundle up the responses into an email and send to our HR team for case management (we ar… -
Global Client - Enabling Candidate experience skill for a Targeted GeographySummary: We have a client who is spread across North America and EMEA and they want to only implement the Candidate Experience skill only for North america. They only ha… -
Integration of DA (Digital Assistant) and KB (Knowledge Base) without creating IntentsWe have a requirement to integrate the knowledge base with DA, and this has been achieved by creating skills with a number of intents equal to the answers number of reco…
-
Unable to add extended skill to the DASummary: Error pop-up when try to add an extended skill to the digital assistant Content (please ensure you mask any confidential information): Hi all, To make custom ch…
-
Weird Behaviour. BOT showing ThankYou response even for Correct QuerySummary: BOT behaving Inconsistently. Once BOT shows ThankYou response , it keeps on responding Thank You message even for Correct Query that was giving right response b…