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Get Started with Redwood: Oracle Cloud SCM and Service Logistics
Service Logistics
Discussion List
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How to populate warehouse at a header level in order from service requestHi, When orders are created from Service Request, Warehouse is sent to the line level, how do we populate Warehouse at the header level as well for orders created from S… -
how to retrieve Auto Posting Debrief errorsSummary: If auto posting ESS job fails, does it store the errors in any table? We would like to retrieve the Auto posting errors in OIC. Content (please ensure you mask … -
Couldn't create estimate line from work definitionRedwood Estimate Form 25A We are trying to create estimate from work definition but getting this error -
Unable to search Work definition from list of values in EstimateeSummary: Unable to search Work definition from list of values in estimate and Depot repair form Content (please ensure you mask any confidential information): While crea…
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Service Logistics: 25A RoadmapMake sure you take time to review our latest 25A roadmap for Service Logistics.
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Labor duration round upSummary: Through OIC integration service logistics getting debrief created. we are creating 2 labor charges one Labor charge (activity start time- end time) and travel c…
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Ability to rename the “Post Charges and Close” button in Work Order Charges page to “Approve”Hi team, Please let me know if the Post Charges and Close button on the Debrief details page in Work Order Charges Redwood UI can be renamed to Approve. We tried using V…
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How to rename the "Post Charges and close" button to "Approve"Hi team, In the Order Management > Work Order Charges UI, when we get to the debrief details screen, we want to rename the button "Post Charges and Close" to "Approve" a…
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Will Debriefing of Parts Added update the Installed Base HierarchySummary: As per the standard functionality of Service Logistics, when Posting a Debrief (Add Part) from OFS when a Part is Installed to an Asset (Asset on the Debrief He… -
part exchanges and depot repair for products and parts that are not Asset TrackedSummary: Is there a way to create Repair Orders in Manage Depot Repair UI for Non-Asset items Content (please ensure you mask any confidential information): We have crea…
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Insurance Maintenance Work order bill to insurance companyWe have a business scenario in Oracle Fusion Maintenance where we manage service requests for customer assets. A service request was created for a customer asset that re…
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How to add handle fee during RMA processSummary: The client wants to have a function that automatically add the handle fee in PartOrders return page. By look at the manual, the parts tabs on service request UI… -
Hyperlink/error pop-up feature for OM extension related errors on Work Order Charges Redwood PageSummary: We have created OM extensions that trigger certain business validations for custom DFFs on Work Order Charges Redwood page. These validations get triggered on c…
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Scheduled Ship Date Calculation in Parts OrderSummary: When ordering parts using the service logistics Parts Order, the scheduled ship date in the transfer order is calculated as the order date plus the number of da…Manisekaran Seetharaman-Oracle 12 views 1 comment 0 points Most recent by Manisekaran Seetharaman-Oracle
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Create Service Work Orders for Preventive Maintenance does not create Service Request or Work OrdersHi team, We have created a maintenance program, a work requirement, generated forecasts and generated maintenance work order. We tried to run the ESS job "Create Service…
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Post Work Order Charges by Technician from other BUSummary: We have the business case where field service engineers would be supporting other business units, for example a customer from Netherlands have requested for a r…
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Redwood UI for Service Logistics screensSummary: Hi All, Is there any guide to uptake the new Service Logistics Redwood UI? In our env, I just see a blank UI when I click on the Redwood link for manage work or…
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Organization to default in Manage Depot Repair Search PageSummary: Organization to default in Manage Depot Repair Search Page Content (please ensure you mask any confidential information): Hi Experts, We want to default Organiz…
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Need to use Source document cost option in Price listSummary: We have a requirement to capture the cost incurred in maintenance+ Mark up % using Price list and push it to Depot Repair to debrief the charges. Content (requi… -
Certain Employees are not found in Manage Field Service TechnicianSummary: Only certain persons in TCA are found in Technician field in "Manage Field Service Technician" configuration page. Content (please ensure you mask any confident…
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How much time it will take complete Import Setup Data from CSV FileHow much time it will take complete Import Setup Data from CSV File. The process started 5days back, still it is in progress only.
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Suboptimal relationship between rcl_debrief_headers and svc_work_ordersSummary: The only relationship we can establish is- rcl_debrief_headers.parent_entity_id = svc_work_orders.wo_id, which is suboptimal as parent entity column is not inde…
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Is there current or planned functionality to mirror on prem Spare parts planning? Thanks.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Push Additional Information DFF from Manage Charges Screen to Costing ModuleSummary: For Costing the Field Service Labor correctly, we need to pass few Additional Information from Debrief Manage Charges Screen to the Costing Module. Is there a w…
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Resource Instance assignment in Report Resource transaction, to charge and required fields becomes 0Summary: We have created resources and resource instances in manufacturing , and the resources are set to be Automatically transacted , while assigning the resource inst… -
Queries to extract Install Base assets data from EBS to in required FBDI formatSummary: One of our customers upgrading from Oracle EBS R12 to ERP Fusion. As part of Data Conversions, we need to extract Install Base data from EBS in required FBDI fo…
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Generation of Field Service Work Orders from Maintenance CloudSummary: Hi, We are implementing the Preventive Maintenance Flow for Customer Assets leveraging Service Logistics, Maintenance Cloud, B2B Service and Field Service. Afte…
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Manage Charges and Estimates - Technician Field is disabledSummary Manage Charges and Estimates - Technician Field is disabledContent Hello, I am unable to select the Technician while entering the Manage Charges and Estimates. T…
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Ability to default work order status for Maintenance Work OrdersHi team, Please do let me know if we can default the Work Order Status when creating a Maintenance Work Order from Depot Repair Workbench or Manually? So that when the u…
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Can we change Source Transaction Number on Order to be Work Order Number instead of Service RequestSummary: We are using Service Logistics to create the debrief lines to post charges and create Order in Order Management. When we create debrief header without Service R…