To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Service Logistics
Service Logistics
Discussion List
-
UOM Missing ErrorSummary: Hi @Everyone, I get a UOM Required error when trying to create a part requirement in Service Logistics but verified in the PIM as well with the respective prima… -
You can't create the sales order because one or more items can't be priced. (RCL-5985032)Summary: You can't create the sales order because one or more items can't be priced. (RCL-5985032) Content (please ensure you mask any confidential information): We are … -
Do we have REST API to Create Estimates in Service LogisticsSummary: Hi Team, Can anyone let me know if we have REST API to create/update estimates based on service request, work order, RMA. I've checked Oracle REST API document … -
Coverages from Under Amendment Subscription Products are not considered in Debrief ChargesSummary: Coverages from Under Amendment Subscription Products are not considered in Debrief Charges Content (please ensure you mask any confidential information): We are…
-
Ability to default problem description to Maintenance Work Order from Service RequestHi team, We enter the problem description in the Service Request when creation, can we populate the same in the Maintenance Work Order screen, instead of having to fill …
-
Is it feasible to enable multi-currency support in Oracle B2B Service Requests and Parts OrdersHello Oracle Experts, I am exploring the possibility of enabling multi-currency support within Oracle B2B Service Requests and Parts Orders. The key requirements are: Us…
-
Service Work Order License QuestionSummary: Can we create a Generic Service work order from Oracle Fusion Service and charge the parts, labor charges in service logistics and post? When I looked at the op…
-
Use DFF in binding params of expression builder(page composer)Summary: How to use DFF in binding params of expression builder(page composer) Content (please ensure you mask any confidential information): We have created two DFF's o…
-
Project Details Missing on Material Charges for Inspection Work OrdersSummary: We’re facing an issue with project details not being populated in certain scenarios: Service Scenario: A Field Service Work Order is created. Debrief material c…
-
Debrief Pricing Charges based on Header DFF AttrbiuteHi, Business Requirement: For Fusion Debrief orders, we have requirement, To adjust the Debrief order price according to debrief Order Header DFF value Estimate Charges …
-
Order Number to be updated on the SRSummary: We have a requirement where Order Number should be updated on the SR when an order is created from Parts Order tab. Since adding order lines and creating an ord…
-
Is there any spreadsheet upload facility for Manage Field Service Technician task?We are looking for bulk data upload for Manage Field Service Technician. Is there a spreadsheet upload feature?
-
Can we get Post Charges button instead of post charges and close on redwood UISummary: The client requirement is to Post charges and then stay on the page instead of clicking on Post charges and close and go back to the redwood UI landing page. Th…
-
Updated Post Charges Create MWO PPTThis is an updated version that included changes made in 22D and upcoming changes in 23A and 23B.
-
Stocking Location in Service Logistics is NOT considering GOP to check stock and derive warehouse?Summary: In "Create Part Requirements" screen in Service Logistics when you add a Part, does it consider GOP to derive Stocking Location? In Part Search screen there is …
-
Create Purchase Order or Requisition from Fusion Service Work Order pageSummary: Create Purchase Order or Requisition from Fusion Service Work Order page Content (please ensure you mask any confidential information): As part of latest releas…
-
Unable to see the sources of manned/unmanned sources in service logistics part requirementHi All, We have created the manned/unmanned stocking locations, inter organization parameters and transit times are defined. But still in part requirement the source are…
-
What values should be passed in lexical Reference sql-Q_Pick_slip_Number?Summary: Hi Experts, What values should be passed in lexical Reference sql-Q_Pick_slip_Number? Thanks Content (please ensure you mask any confidential information): Vers…
-
We have a requirement to modify Sales Order Acknowledgement Report Data ModelSummary: Hi Experts, We have a requirement to modify Sales Order Acknowledgement Report but and this report having xml file when we added new dataset to add new fields b…
-
Create Debrief Corrections and Charges functionality is not working as expectedSummary: To make corrections in a charge line, which is already posted. Content (required): With reference to below release notes link, https://www.oracle.com/webfolder/…
-
HOW TO MAKE CORRECTIONS FOR DEBRIEF AND CHARGE TRANSACTIONSSummary: To make corrections in a charge line, which is already posted. Content (required): With reference to below release notes link, There are new features discussed …
-
SAC with Fixed Charge Billing Type and Zero Charge do not Show up in Add Fixed Charge PopupSummary: I have created a SAC FS_FOC_TRAVEL attached to Billing Type Fixed Charge. It has Zero Charge checkbox checked. The Billing Type setup for Fixed Charge is also c…
-
Depot Repair Debrief Charges Subject Area for OTBII am unable to find subject area for Depot Repair Debrief Charges, Please guide where i can find this subject area
-
Hi Experts, I am looking for a query get Estimates details for Work orders?Summary: I tried below table to get details but there is just one record exists in table and view. rcl_estimate_headers_b rch, rcl_estimate_lines rcl,——-No data exists r…
-
Can we extend Estimates page in service logistics?Summary: We wanted to extend the Estimate page in service logistics by adding new fields, add some actions chains to it and call few REST APIs. Is it possible to extend …
-
Item not showing in estimate pdf reportSummary: Item not showing in estimate pdf report Content (please ensure you mask any confidential information): Item lines created in Estimate are not showing on pdf rep… -
Default Ship-to Address Type in Parts Details Page - Redwood UISummary: Default Ship-to Address Type in Parts Details Page - Redwood UI Content (please ensure you mask any confidential information): Navigation: Open WorkOrder > Part…
-
Ability to Customize parts requirement pageSummary: Can Parts Requirement redwood page (under Service Logisitcs) be customized? Content (please ensure you mask any confidential information): We have requirement t…
-
Ability to Customize Transfer Order Details page under Parts order SectionSummary: Ability to Customize Transfer Order Details page under Parts order Section Content (please ensure you mask any confidential information): Hi, We would like cust…
-
How the billing & Costing works in project when a proj based MNT WO is executed from SL for OFS WOSummary: When a project based maintenance work order is executed in field service, how the billing and costing works in project ? Once Debrief is done in field service t…