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Get Started with Redwood: Oracle Cloud SCM and Service Logistics
Service Logistics
Discussion List
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Integration of Service Logisitcs with KronosHi, Wanted to find out if anyone has tried to integrate Service Logistics with Kronos Workforce Management to capture Time card after Debrief is done. Appreciate any fee… -
Does the feature of Manage Auto Processing Rules for Charge support depot repair chargesSummary: Does the feature of Manage Auto Processing Rules for Charge support depot repair charges Content (required): Version (include the version you are using, if appl… -
How to associate estimates with Maintenance WO in Service Logistics?Summary: We are creating multiple Maintenance Work orders on a single RMA line in Service Logistics Depot repair. Need to know how Estimates are associated with Multiple…
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Service BOM in Service Request and Repair work orderSummary: Unable to find the service BOM in SR part details UI Content (required): Created a Service BOM( item structure) for an Item in PIM. We are expecting to see the …
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Depot Repair - 3rd-Party RepairSummary Depot Repair - 3rd-Party RepairContent I can see depot repair supports in-house repair - receive broken from customer then ship repaired to customer. There are u… -
Default the work order Type and subtype while creating depot repair work orderSummary: We are unable to default the work order Type and subtype while creating depot repair work order Content (required): We have setup the work order Type and subtyp…
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How to import charges from maintenance WO automaticallySummary: How to import charges from maintenance WO automatically without manually invoking create charges from UI. Content (required): How to import charges from mainten… -
how to mass create depot repair WO based on the received RMASummary: how to mass create depot repair WO Content (required): how to mass create depot repair WO based on the received RMA based on certain criteria instead of one by …
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Connecting maintenance WO to Depot repair documentSummary: Connecting maintenance WO to Depot repair document Content (required): if you use an API to create Maintenance WO , can we maintain the reference or link to the…
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Need ability to view full location address of Shipment location (address associated with SubinventorSummary: Need ability to view full location address of Shipment location (address associated with Subinventory) in Manage Part Requirements screen. Please let me know wh… -
Question about Parts Sourcing OOB solutionSummary: My client has following business requirement. Service Part Fulfillment: The determination of the available service part that must consider the destination addre…
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Integrating with Parts CatalogSummary: The Parts Catalog functionality has been designed as a means of remote access to the company's spare parts index to be used by mobile personnel. Oracle Field Se…
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Can we capture Asset info on the parts-only flow?Summary: Use case - Customer returns the defective, Vendor sends the new part the replace the defective. Defective and New Parts are enabled for customer asset lifecycle…
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Can we create a WO and also post material and labor cost in Service logistics without Field Service?Summary: Customer has licenced Service Logistics, B2B Service, Maintenance Cloud with base SCM Modules. They have not licensed Field Service. The use case is; They need …Maqsood Mohammed Hussain-Oracle 32 views 5 comments 0 points Most recent by Maqsood Mohammed Hussain-Oracle
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How to directly Access Installed Base Assets UI/Page to view and manage Customer AssetsSummary: How to directly Access Installed Base Assets UI/Page to view and manage Customer Assets without going through Service or Maintenance? Content (required): We wan… -
Out of box integrations for Service Logistics CloudContent Hi, we are looking into implementing Service Logistics Cloud but want to confirm what out of box integrations Service Logistics Cloud has. Is it able to integrat…
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Enable Service BOM for customer replaceable parts (parts sales only)Summary: My client deployed third party solution to create Service Request. Technical Support Engineer performs diagnosis and determine that spare part(s) are required t…
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Create part requirement using web serviceSummary: We would like to create a part requirement against a 3rd party document number. Content (required): We would like to create a part requirement against a 3rd par…
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Unable to find part requirements using web serviceSummary: We are exploring the integration for service logistics using REST web service. Created a few part requirements in application but unable to find them using the …
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Updated Presentation Creating MWOs during FS Charges PostingSummary: Updated Presentation Creating MWOs during FS Charges Posting Content (required): Updated Presentation Creating MWOs during FS Charges Posting Version (include t…
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Is there a way to add a different ship-to customer than the account listed in a Service Request?Summary: We sometimes receive service requests from dealers to return an item for repair, then ship the repaired item to the dealer's customer/ another customer. In the …
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Service Logistics-Depot Repair Descriptive FlexfieldSummary: Do we have in "Service Logistics-Depot Repair" Descriptive Flexfield feature enabled? Unable to find any structure for Depot repair. Appreciate inputs. Thanks.
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Maintenance Work Order in Preventative Maintenance Use CaseSummary: MWO created from maintenance program and MWO created from Service Charges Posting Content (required): In Preventative Maintenance Use Case, MWO is created from …
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Service Logistics- Receiving ProcessSummary: Service Logistics- Receiving Process needs the user to navigate to Inventory module to complete the receiving activity. We have businesses which does minor repa…
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Post Charges Error Unexpected Exception JBO-29000Summary: Hi Team, While trying to post charges for a Service Work Order, I am getting below error. Content (required): Any lead what could be possible reason. Thank you,… -
Post Charges errors out for a new partSummary: Hi, Here are the steps I follow to see this issue - Create a SR Create a Service WO Add part with SAC (used or returned) Error is thrown like below I tried the …
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Transfer Order Creation is failed after Parts SearchSummary: Parts Search is working, but TO creation is failed on Service WO Content (required): Here are the steps I followed - 1. Create SR 2. Create Service WO (Generic)…
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Maintenance WO is not created after Service WO Charges is postedSummary: Hi, Here is the steps I followed - 1. Create a SR with IB asset Create a Service WO with type 'Generic' In Manage Charges and Estimates, add a entry for Labor, …
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Service Logistics - OM integration and DFFSummary: Service Logistics - OM integration and DFF. When we create SO in OM from service logistics we are seeing issues when there is a mandatory DFF/EFF attribute to b…
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A subassembly item with child components can be repaired in Depot Repair scenario?Summary: Hi Team, We have a requirement where a subassembly item with its child components comes to Depot for repair and then in Depot we may return one of the child com…