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While enrolling employees into Benefit plans thru spread sheet loader getting error

edited Sep 5, 2020 12:10AM in Benefits 1 comment

Summary

getting 'Mode is invalid and not supported' While enrolling employees into Benefit plans thru spread sheet loader

Content

While enrolling employees into Benefit plans thru spread sheet loader(Desktop Integrator) getting below error.

Person Number :100 Participant Name :Test, Test Enrollment Type :Participant Enrollment. Error message :Error occurred running Participation Process -- Life Events. Mode is invalid and not supported. Mode is -- SCHEDDA Error line Id :300000006833027

This benefit plan is unrestricted plan, Could you please advise me is there is any process to run before enrolling employee to certain benefit plans?

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