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Benefits
Discussion List
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Redwood Ben Self-Service Employee Resources - share ideas of using pageSummary: Hi, we are preparing to roll out Redwood for Benefits and want to utilize the Employee Resources page (quick actions) on the Benefits Self-Service page. Can oth… -
Troubleshoot Oracle Benefits Fast Formulas: Two Built-In Tools You Should Be UsingFast Formulas are powerful, but troubleshooting them can be time-consuming when you are not sure where to start. Attached is a reference document covering two built-in O… -
Insourcing Benefits Administration: For Plan Year 2026-2027 on Oracle Cloud BenefitsSummary: Discussion: Insourcing Employee Benefits to Oracle Cloud Benefits (Plan Year 2026–2027) Overview: For plan year 2026–2027, prepare to insource employee benefits… -
What is the approval date that the BEN_DOCUMENT_APPROVAL alert sends?Summary: Hi Community We are testing the BEN_DOCUMENT_APPROVAL alert client. We found that the approval date field behaves randomly. In some cases, it uses the current a…
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Interim is not working when employees switches planHello Team, When an employee moves from Plan A to Plan B, we want the system to suspend the new plan (Plan B) and set the old plan (Plan A) as the interim coverage for a…
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Interim coverage is not getting created for medical and dental plansWe are setting up interim coverage for "Birth Adoption" and "Marriage" Life events which currently suspends the benefit plans. Somehow, interim coverage is created for a…
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After 26C update, Benefits Summary "Actions" panel shows fewer quick links — is this expected?Summary: On the Redwood Benefits Service Center → Benefits Summary page, the right-side Actions panel shows fewer links after 26C than it did on 26B. 26B (our Production…
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Benefits AI agent Document tool retrieval failing/InconsistentI've got both agents built from Oracle templates, both pointing to the same benefits document through the same document tool (lookup_benefits_policies). I've asked both …
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Redwood Benefits: Simulate a Life Event for Benefits AdministratorsThe 26C Upgrade includes a new feature called “Simulate a Life Event for Benefits Administrators.” Could someone explain how this feature works? I checked it, and it doe… -
Plan Grouping Modification?Is there not an easier way to change the order in which the plan grouping is displayed to an employee on the "Configure Plan Type Grouping Display"? We want to change th… -
Redwood Benefits: Simulate a Life EventSummary: We keep getting no search results, when simulating a life event. Content (please ensure you mask any confidential information): Version (include the version you… -
Redwood: How can we add extra section in Benefits Summary from Admin perspectiveSummary: We have created Benefits Element Detail section in responsive as per below red marked for Admin page → On Benefits Summary page. It was created as per below usi…
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Benefits : Pending action doesn't reflect any list in both Responsive and RedwoodSummary: Benefits Summary → Pending action doesn't reflect any earlier list even if view is selected as All. Earlier it was reflected for all i.e. Pending action list, C…
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How to hide quick actions and contact us links in Redwood Benefits Self Service.Summary: How to hide quick actions and contact us links in Redwood Benefits Self Service. As our client doesn't wanna see any data other than only enrollment page. Conte…
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Best Approach for HSA Contribution Calculation When Prior Contributions Exceed New Annual ElectionWe would like to understand Oracle's recommended setup or best practice for the following HSA contribution scenario. We observed that when an employee changes their HSA …
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How to Default the Plan options or Coverage amount by Evaluating the Life eventSummary: Currently we have Life events Full time to Part time and Part time to Full time which the plans will be available based on Eligibility. But now we want when Lif…
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Default Enrollment Oppurtunity Fast FormulaIt will be great if someone can share me the Default Enrollment Fast Formula which returns the plan and option along with Coverage amount (it can be previous coverage am… -
Child Coverage Start DateSummary: We have below requirement for Coverage start date We have one plan to have different coverage start dates for new born and different for Employee and Spouse Emp…
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Redwood- Replace content 'Verify people you’d like to cover' on Benefits self service page.Summary: Hi All, Is it possible to Replace 'Verify people you’d like to cover' text with custom text on Benefits Self Service page.In Redwwod. Thank You Content (please …
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Make Tobacco field required for spouse, domestic partnerSummary: I have a requirement to make Tobacco field required for Relationship type Spouse, Domestic Partner I am able to achieve this on employee page but not on the adm… -
Audit Reports - Benefits Business Objects - Dependent changesSummary: We have enabled the Benefits product in Audit Reports to be able to report on changes that employees make thru self-service. Particularly we would like to be ab…
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On Redwood page how can we modify the verbiage on Self-Service Enrollment page under ME > BenefitsSummary: We have a requirement to edit the verbiage which gets display on Self-Service enrollment page for Open Enrollment text. Change from : Your open enrollment windo…
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Redwood page : Person Benefits Balance displays for one, while for other it doesnt displayWe are facing an issue mentioned below: Consider we have two Benefits Admin 'A' and 'B'. On responsive page Person Benefits Balance LOV displays for both 'A' and 'B'. Bu…
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How to get Termination LE's to process automatically when there is a Suspended benefit election?Summary: Hi, is there a rule we need to set up where Termination LE's automatically process and end benefit coverages and rates, when there is a Suspended benefit electi…
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how to use management level on Job in eligibility profileSummary: Hi All, We have a requirement to create eligibility profile based on management level on Job. IF anyone has done same requirement can you share the approach or …
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we need to hide Pending actions region under Redwood Benefits summary PageHello Team, We have a requirement to hide the Pending Actions region under the Redwood Benefits Summary page. We attempted to achieve this using VBS, but unfortunately, …
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Coverage Amount Reduced Due to Age Change to 70 YearsWe are configuring Voluntary Life insurance where the coverage amount is user-entered during enrollment. Our requirement is that when an employee reaches age 70 or older…
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Benefits Plan throwing an error evaluating a life eventBusiness Requirement: We have a Benefit Plan where the EE needs to enter a deduction value while enrollment. And then for certain group of employees we need to multiply …
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Unable to do VBS Customization for functionalities under benefits activity centerWe have a inquiry role requirements for Benefits module. Earlier we had raised an SR and Oracle confirmed that this is a GAP from Oracle where the view only privileges o…
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Custom rejection reasons are not visible when rejecting a document attached to pending action itemSummary: While rejecting a document attached to a pending action item, client would like to see custom values. Created a extended lookup code and mapped it to one of the…
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Override the drop-down coverage valueFor the Supplemental Life plan, the coverage drop-down is configured with values from 1x Annual Salary to 5x Annual Salary. However, some of the legacy coverage values w…
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Overridden Coverage amount did not Carry Forward to the Next Life EventSummary: Overridden Coverage amount did not Carry Forward to the Next Life Event Content (please ensure you mask any confidential information): The Firm Funded Life Plan…
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Benefit coverage overrides reset after next event, but rate still stays the same.Summary: Benefit coverage overrides reset after the next event, but the rate remains the same. When we override the coverage level, the overridden amount only remains un…