Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
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Benefits
Discussion List
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Redwood Ben Self-Service Employee Resources - share ideas of using pageSummary: Hi, we are preparing to roll out Redwood for Benefits and want to utilize the Employee Resources page (quick actions) on the Benefits Self-Service page. Can oth… -
Coverage Amount Formula to pick up element entry valuesSummary: The coverage amount for the Life Insurance needs to be Total Cost of Employment so I have written a formula to pick up the values of the Element Entry values ba…
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Start Here: Learning Opportunities to Get Started with Benefits AgentsNew to Benefits AI agents? Start here to explore the foundational learning opportunities that will help you understand how AI agents can transform your benefits administ… -
Insourcing Benefits Administration: For Plan Year 2026-2027 on Oracle Cloud BenefitsSummary: Discussion: Insourcing Employee Benefits to Oracle Cloud Benefits (Plan Year 2026–2027) Overview: For plan year 2026–2027, prepare to insource employee benefits… -
Shape the Future of Benefits: Join Our Customer Feedback SessionsDear Benefits Users, We're inviting you to participate in dedicated feedback sessions where your voice will directly shape Oracle's Benefits roadmap. These focused conve…
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Session Invite: Help Us Reimagine the Evaluation and Reporting UI in Oracle Cloud BenefitsSummary: I’m setting up a few one-on-one sessions to talk through new design ideas for Oracle Cloud Benefits—focused on making setup simpler, smarter, and more intuitive…
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Open EnrollmentSummary: Open Enrollment Announcement – Fall 2025 With the upcoming Open Enrollment period, benefit administrators using Oracle Cloud Benefits will have the opportunity …
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New AI Agents Build for Cloud Benefits looking for customer feedback!Summary: Dear Customers, Were working very hard to build out plug and play AI Agents for immediate uptake into the Oracle Cloud Benefits Product. ASK: We would like to m…
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25C OTBI Report on Enrollment QuestionnaireSummary: The new Redwood enrollment pages will provide an opportunity for an Employer to place a questionnaire to survey their employees at the end of the Redwood Self-S…
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25B - Redwood Self-Service Benefits Landing page personalizationSummary: Quick video on some places to personalize the benefits landing page for 25 B. Content (please ensure you mask any confidential information): Change the color on…
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Elegibility Profile "Continue participation" OptionI'm very confused by some strange situations that occur in the benefits module. One of them concerns the "Continue participation" option. The eligibility documentation d… -
unable to edit in national identifier in redwoodSummary: While editing National Identifier it gives the Benefits Administrator an error that " Sorry, you dont have permission to perform this action". it allows user to…
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Change Beneficiary life event processes and closesSummary: When are Benefit Consultant's add the life event 'Change Beneficiary Designation' the life event will just process and close. It does not allow us to re-open so… -
beneficiaries are not visible for voluntary plansSummary: We have a requirement to enable beneficiaries to be allotted effective 07/01/26 for the voluntary plan. We enabled the configuration under Designation Requireme…
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Can you accept a pending action document after the due date in the responsive UI?Summary: We have a situation where the due date for a particular pending action is set to 30 days after the life event, so for 1/1/26 OE, the due date is 1/31. The cover…
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DO Medical/dental benefits get declined for a person if his kid turns age 26 and he looses coverageSummary: We are seeing a behaviour where a person has a single kid turning age 26 in Feb and we are trying to add the manual admin event to get his kids removed from the…
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A valid program or plan year period is missing for this compensation object.Summary: A valid program or plan year period is missing for this compensation object. This error occurred in the package ben_enrolment_requirements.enrolment_requirement… -
How to Prorate HSA Maximum Election Amount Based on Coverage Start Date During Enrollment?We are looking for guidance on how to configure a prorated HSA maximum election amount for employees whose coverage start date falls between January and June. Current Se…
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Basic Life Minimum 1 Beneficiary ErrorSummary: Basic life has requirement to designate minimum 1 Beneficiary for that we created a formula which is validating as expected while submitting enrollments. Basic …
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Should be able to select waive plan but not change option or across to another plan for medicalSummary: For a qualifying life event, the employee should be able to move from current enrollment (for example: HDHP Emp+Spouse) to waive plan, but they should not be ab…
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seeded pending action alert is erroring outSummary: Seeded Pending action Alert is giving error,It was working fine till 25D Content (please ensure you mask any confidential information): Version (include the ver…
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Redwood - Enrollment details not pulled in Enrollment section - "We couldn't find any enrollments."Summary: Redwood - Enrollment details not pulled in Enrollment section - "We couldn't find any enrollments." for a person who was able to view enrollment details in RUI …
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Unable to find 'Self-assigned Event Rule' tab under Create Life Event pageSummary: Hi Experts, I’m trying to configure a new Life Event in Oracle HCM, but I’m unable to see the “Self-assigned Event Rule” tab under the Create Life Event page. C…
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Can you remove certain Life Events from drop down list under "Add a Life Event"Hello - when a benefit admin adds a "potential life event" under Benefit Enrollment, there are many options that we no longer use or never have used. Are we able to remo…
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Add Benefit Relationship Button is missing in 26ASummary: After clicking on “Benefits Relationship” link the “Add Benefits Relationships” button should be present. which is missing after 26A update Anyone else facing t…
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need to hide total cost per pay period for retireeSummary: Hi Team, As per our client requirement, we need to hide the total cost per pay period for retiree employees on review and submit page in redwood pages. Is this …
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BEN Due date error not triggering when documents are uploaded past the due dateSummary: Please detail the steps to reproduce the issue. Include navigation path, responsibility name, and error message, if applicable. Answer: For the Document related…
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We have a requirement to trigger the Termination Life event on Employee Last working dayWe require employee benefits coverage to end at the end of the month corresponding to the employee’s last working day upon evaluation of the Termination Life Event. Is i…
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Targeting a PPB rate start date for the first check of the month following the occurred dateSummary: I've tried several of the delivered rate start date options and not finding one to target the specific check we are after. Does anyone have a suggestion to try …
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DOB and personal address field as mandatory for dependents for specific legislation in RUI pageDOB and personal address field as mandatory for dependents for specific legislation in RUI page. As per the doc attached below, there's a limitation from oracle that we …
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need to add tooltip for realtionship start dateSummary: Hi All, We need to add tooltip or Help text for the relationship start date in before you enroll page while adding the new contacts in oracle benefits redwood p…
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Spouse Insurance Coverage MaximumSummary: Need to configure plans so that Spouse Voluntary life cannot exceed 50% of Employee Voluntary Life coverage amount. Content (please ensure you mask any confiden… -
national identifier and phone number validation for contact pageSummary: Hi All, We need to put the national identider and Phone number validation in Before you enroll page on self service page. As per requirement, system should allo…
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Need assistance to prevent employees selecting Parents and In laws combination as dependentsSummary: HI Team, We have a business requirement to display an error message when user selects both Parent and In law combination while enrolling dependents on benefit s…
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Fast Formula type Enrollment Certification Required Not triggering at the time of enrollmentSummary: Enrollment certification required Fast formula is not triggering at the time of enrollment submission. The requirement is when the coverage amount selected duri…
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ACA Override Upload fields question: Delete and FlaggedIs there a guide explaining how to use the ACA Override Upload / ACA Reporting Upload HSDL? (Benefit Administration > Evaluation and Reporting > Person Data Loaders). I … -
ESS Benefits Print EnrollmentHello Team, When an employee attempts to print Benefits Enrollments as of a specific date, the generated PDF displays the current enrollment data instead of the data cor…
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Plan with no options triggers designate dependents, even when no eligible dependentsSummary: We've a Medical plan in Mexico which has no options. The dependents are auto enrolled. There are eligibility profiles assigned to the medical plan type associat…
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Immediate Coverage Start Date Based on Employee SelectionI have a situation for which I have not yet found an appropriate solution. During Self-Service Benefits enrollment, some employees are eligible to start plan coverage im…
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Issue with Unenroll button in RedwoodSummary: I have a issue with one of my Life Event "Drop Plan A". the expectation is that we it should allow the employee to choose "Waive Plan" in that Life Event. I had…