Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Benefits
Discussion List
-
Insourcing Benefits Administration: For Plan Year 2026-2027 on Oracle Cloud BenefitsSummary: Discussion: Insourcing Employee Benefits to Oracle Cloud Benefits (Plan Year 2026–2027) Overview: For plan year 2026–2027, prepare to insource employee benefits… -
Troubleshoot Oracle Benefits Fast Formulas: Two Built-In Tools You Should Be UsingFast Formulas are powerful, but troubleshooting them can be time-consuming when you are not sure where to start. Attached is a reference document covering two built-in O… -
Redwood Ben Self-Service Employee Resources - share ideas of using pageSummary: Hi, we are preparing to roll out Redwood for Benefits and want to utilize the Employee Resources page (quick actions) on the Benefits Self-Service page. Can oth… -
Is it possible to uncheck the 'Reuse the exisitng named objects' while importing programWhich trying to run an import process, it is throwing the following error, JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000019821354 null null ] in Per… -
Benefits Program Import ErrorSummary: Does anyone experienced the below benefits program import error? Note that we have 2 country benefits program in one instance and we are trying to import the 2n… -
Benefits: Adding a new life event is erasing existing enrollmentHello, We're having an issue with benefits. Actually see below example. Program name is Discovery Medical Aid and Option name is Executive Plan. Suppose there is open pe… -
Life Event Processing Issue – Eligible Benefits Not Presented for Employee with 13 AssignmentsHi, We are currently investigating an issue for an employee who has 13 active assignments. The employee's Benefits Relationship and Primary Assignment are configured cor… -
should not be able to switch from Plan A to Plan B. Waive should be able to select any plan.Summary: Employee should not be able to switch between Plans but only when Waive plan is chosen they should be able to switch between Plans. In another Program, I had se… -
Unable to find the description under plan for employee self service in redwoodIn redwood self service i am unable to find the description under plans. In RUI i am able to see the description under the plans. -
1 prior or last pay period end date rule for Termination eventSummary: We have configured HSA on our Termination event to have a rule for the previous rate end date to "1 prior OR last pay period end" for the previous rate end date… -
Approval notification for document added to pending action in redwoodSummary: We have a request to have a approval notification trigger to benefits team when an employee has uploaded a document/certification to the pending action section.… -
Get Contact Date of Birth and Disability status in a "Participant and Rate Eligibility" Fast FormulaHi, We have a requirement to get Contact's Date of Birth (to calculate age) and Disability status in a "Participant and Rate Eligibility" Fast Formula, to calculate elig… -
VBS - Disability Type (List of Values / Validation Issue)Summary: Has anyone been able to successfully update or restrict the list of values for Disability Type in VBS? Context: Client requirement is to only allow Yes / No, an… -
Open life event getting processed and closedSummary: Hi Team, We have an Open Enrollment scheduled from 10/20/2025 to 11/07/2025. However, while adding the event open, it throws an error stating "Processed and Clo… -
Add Coverage in Medical PlansSummary: we have a requirement from customer that for Marriage benefit Life Event if the employee has enrolled in any of the HSA or HDHP medical plans then they cannot d… -
nable selection of the waive option only, while restricting any changes across plans or plan optionsFor a Qualifying Life Event, the employee should be allowed to move from their current enrollment (e.g., HDHP Employee + Spouse) to the waive option. However, they shoul… -
i am not able to see benefit relationship for pending workers, how do they meet this criteria?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Benefits Open Enrollment in multiple wavesSummary: Need to conduct Open enrollment in multiple waves Content (please ensure you mask any confidential information): Hi team, Our client wants to conduct Open enrol… -
Unable to process a life event (Benefits Enrollment Error)All the plan/program year periods are in place in the configurations and nothing was changed. And we were able to evaluate all life event till 30th May. But suddenly we'… -
Employer Match for true upSummary: Hi, I have a requirement for 401k employer true up. As there are employees who max out 401k contributions early in the year, these employees fall back on their … -
Benefit Activity Centre ErrorHi Experts, We are currently facing an issue with the Benefits Activity Center page for a specific employee. When the employee accesses the page, the following error mes… -
Automatic enrollment to Benefits and Pension calculation card for UKSummary: Our client currently is in PSFT and they currently have an automatic process from PSFT payroll to enroll people to UK Retirement & Pension scheme. This also inv… -
Error When Submitting Benefits Elections in ESSSummary: We’re seeing an error when employees submit their benefits elections through ESS. The error pops up during submission, but if the user closes it, the elections … -
Seeded Benefits Alert Composers are not getting triggeredSummary: I have enabled Life Event Approval notifications and enabled the Alert Composers. However, when an employee initiates a LE and when an administrator approves th… -
Associate New Document Type with New Certification TypeSummary: Hi, We have a requirement to associate a new document type with a benefit program certification type. We have created the document type and the Document of Reco… -
How to identify performance bottlenecks in "Evaluate Unrestricted Event Participation" processHi everyone, I am facing performance issues with the Participation Process in Oracle HCM Cloud Benefits. The process is running very slowly due to a high volume of plans… -
Interim coverage is not getting created for Supplemental lifeSummary: Hello Team, I am seeking assistance with a Supplemental Life plan configuration in Oracle Cloud Benefits where the Interim Coverage is not triggering as expecte… -
Redwood error job Prod_package failed during deploymentSummary: After Benefit page fields customization (hide TIN types) under people to cover, Redwood error job Prod_package failed during deployment Content (please ensure y… -
Options in plan for benefitsnot coming up with 26B PatchSummary: We had 26B patch applied over the weekend and after that we dont see any options in the plan design. We had old conversion data and i see options in the plan en… -
ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','BNFT_AMT') does not get override amountSummary: ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','BNFT_AMT') does not get override amount. It gets the value before the amount was overriden Content (please ensure yo… -
How to handle HSA Negative amountSummary: is there a way to control the negative HSA amount. currently we have defined communicated amount as value passed to payroll. When an employee reduces the HSA am… -
Benefits - HSA Deduction IssueBenefits - HSA Deduction Issue – Summary Hi Team, We have a scenario where an employee’s HSA contribution is changed mid-year, and there is a discrepancy in how per-pay-… -
What application task should be used for redwood benefits self-service enrollment in JourneysSummary: We have a Journey where we would like for employees to click on a link to go enroll in benefits. Not able to find an application task Content (please ensure you…