Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
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Benefits
Discussion List
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Redwood Ben Self-Service Employee Resources - share ideas of using pageSummary: Hi, we are preparing to roll out Redwood for Benefits and want to utilize the Employee Resources page (quick actions) on the Benefits Self-Service page. Can oth… -
Coverage Amount Formula to pick up element entry valuesSummary: The coverage amount for the Life Insurance needs to be Total Cost of Employment so I have written a formula to pick up the values of the Element Entry values ba…
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Start Here: Learning Opportunities to Get Started with Benefits AgentsNew to Benefits AI agents? Start here to explore the foundational learning opportunities that will help you understand how AI agents can transform your benefits administ… -
Insourcing Benefits Administration: For Plan Year 2026-2027 on Oracle Cloud BenefitsSummary: Discussion: Insourcing Employee Benefits to Oracle Cloud Benefits (Plan Year 2026–2027) Overview: For plan year 2026–2027, prepare to insource employee benefits… -
Shape the Future of Benefits: Join Our Customer Feedback SessionsDear Benefits Users, We're inviting you to participate in dedicated feedback sessions where your voice will directly shape Oracle's Benefits roadmap. These focused conve…
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Session Invite: Help Us Reimagine the Evaluation and Reporting UI in Oracle Cloud BenefitsSummary: I’m setting up a few one-on-one sessions to talk through new design ideas for Oracle Cloud Benefits—focused on making setup simpler, smarter, and more intuitive…
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Open EnrollmentSummary: Open Enrollment Announcement – Fall 2025 With the upcoming Open Enrollment period, benefit administrators using Oracle Cloud Benefits will have the opportunity …
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New AI Agents Build for Cloud Benefits looking for customer feedback!Summary: Dear Customers, Were working very hard to build out plug and play AI Agents for immediate uptake into the Oracle Cloud Benefits Product. ASK: We would like to m…
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Alerts Composer - Notification to Employee who hasn't made elections in current enrollment windowSummary: I have a request from the business to setup an Alert in Alerts Composer to trigger a Notification for anyone who "hasn't gone into their benefit enrollment wind…
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HSA Employer Contribution mis-calculatingSummary: When a Life Event is triggered mid-year, the Employer HSA contribution is not calculating correctly but the Employee HSA contribution is. Content (please ensure…
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Benefit in oracle hcmSummary:The benefits program or plan is showing to the newly hired employee but not to the existing employee how to fix this ? Content (please ensure you mask any confid…
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Coverage amount calculation FF giving rounding issue at the endSummary: For basic life insurance plan coverages we have custom FF to calculate the coverage amount. The logic is as follow. Formula type : Coverage amount calculation. …
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hyperlink of contact page in post election edit error messageSummary: Hi Team, As per our business requirement, we need to have hyperlink of benefits contact page in post election edit error message so that employee can click on t…
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Is there an option to close Required benefits pending action that suspends enrollmentsSummary: We have a waive plan that requires document to be uploaded (Proof of other insurance) for medical plan. this action suspends the enrollment. Many times employee…
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Employee unable to upload Benefits certification document through self serviceSummary: Employee cannot upload document in pending action through self service. The document can be uploaded through Self Service Document Records but not through pendi…
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Validate Logs in Fast Formula for Person Change Causes Life EventSummary: We are trying to validate the Logs in Fast Formula but it seems that it is not showing when we run Evaluate Life Event the logs attached in FF is not showing in…
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Is there a way to set-up an HSA so that the number of pay periods could be individually selected.Summary Can you set up an HSA so that the person can pick the number of pay periods they want the amount deducted.Content We have our HSA set up where the employee enter…
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Benefit admin approval after employee submitsSummary: Benefit Administrator review and approval for life event after employee submits changes in ESS. Content (please ensure you mask any confidential information): I… -
Life event triggers when value is added to field created by DFF but not when loaded through HDLSummary: We have a Life event trigger that is triggering on manual update of the field but not when loaded through HDL. This field is deployed through a DFF. Content (pl…
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How to handle a returned check in Benefits Billing?Summary: Hello experts, I'm reviewing Benefits Billing functionality for the first time and looking for feedback and experiences in handling returned checks. Any recomme… -
We need to add customized text to benefits contacts SSN (National Identifier) in Redwood 26A.Summary: We need to add customized text to benefits contacts SSN (National Identifier) in Redwood 26A. Me>Benefits>Enroll Now>Verify people to cover>Add contact Content …
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How to add text below a field or placeholder text within a field on Redwood Benefit Contact Pages.Regarding the following 25B Release features: Explore the new Visual Builder Studio Business Rules for the Benefit Contact Pages Explore the New Validation Rules in Visu…
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Document approval and Received DateSummary Document of Records approval for all plans onceContent We have a requirement where Birth Certificate is needed for enrolling in Medical, dental and vision plans.…
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Missing Rate Details When Eligible for Multiple ProgramsSummary: Hello, Has anyone in the community experienced this issue and found a solution? Rate details are not displaying for plans on the enrollment pages when a partici…
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Not Change election in the same life eventSummary: Community, please help me. We have the following scenario: a life event is generated that allows enrollment in a plan. The user enrolls today, and the administr…
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Interim Coverage Displays After Election Change to Decline (EOI Scenario)Summary: We have a Supplemental Life configuration where: Elections above Guaranteed Issue (GI) require EOI When a user elects above GI, the system assigns interim cover…
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Best practice for Using TIN and National Identifier section for ContactsSummary: Hi, Need a little clarity on TIN and National Identifier section usage in family and emergency contact information page and in people to cover page. Before redw…
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Flex Credits - employee can choose an amount more than allocatedEmployee is allocated flex credits based on Salary. Even though Allow Overspending Checkbox is unchecked in the configuration, the employee can choose an amount more tha… -
Override Employee on a Monthly Benefit Usage RequestSummary: We currently have a benefit that can be used monthly by employees. Each time the benefit is used, a request or enrollment transaction is generated. Our business…
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Cannot Process Termination Life Event - BEN_92145_MODE_LE_DIFFERSummary: I am trying to Process a Termination Life Event on an employee who termed on 3/26/26, but I am getting the following error message when trying to process the LE…
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Employees not able to add dependents when electing benefitsSummary: I know this question has been asked before, and I followed the advice on the Accepted Answer but it didn't change anything so I'm asking again. We have several …
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Potential issues of having open enrollment dates set up at plan and program level bothCould anyone please help me understand what are the potential issues we could encounter when we have open enrollment window set up at program and plan levels. We want ra…
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Remove person info, pending actions sections for Employee self serviceSummary: Remove person info, pending actions sections for Employee self service Content (please ensure you mask any confidential information): Hi, The client wants to gi…
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Beneficiaries Not Carrying Over from Option to OptionWe have an employer provided/paid Basic Life Insurance plan that is automatically enrolled to all employees. Our plan has 2 options, one for part timers and one for full… -
Manage benefits translation data gets auto triggered and shows up in evaluation and reportingManage benefits translation data gets auto triggered and shows up in evaluation and reporting section.
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Employee vs. Dependent Coverage End DateSummary: Team member coverage ends on the event date, while dependent coverage extends an additional two weeks after the event date. Has anyone configured a scenario whe…
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Benefits Life Event summary /Dashboard Data Security returning all data even after setting up AORWe have setup AOR for our Benefits representative across different department. Its based on Department tree and while its restricting access to specific departments in b…
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Future dated benefit enrollment rates are not revised as per new rates.There is rate revision for few plans effective from 01-July-2024 .The rates are revised for persons who have existing enrollment correctly. But for persons whose enrollm…