Get Started: AI Resources for Oracle Cloud HCM – Go Here
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Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
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Benefits
Discussion List
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Redwood Ben Self-Service Employee Resources - share ideas of using pageSummary: Hi, we are preparing to roll out Redwood for Benefits and want to utilize the Employee Resources page (quick actions) on the Benefits Self-Service page. Can oth… -
Session Invite: Help Us Reimagine the Evaluation and Reporting UI in Oracle Cloud BenefitsSummary: Request to join us for a focused session where your feedback will directly guide how we simplify setup, reduce complexity, and deliver smarter tools for Benefit… -
Open EnrollmentSummary: Open Enrollment Announcement – Fall 2025 With the upcoming Open Enrollment period, benefit administrators using Oracle Cloud Benefits will have the opportunity …
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New AI Agents Build for Cloud Benefits looking for customer feedback!Summary: Dear Customers, Were working very hard to build out plug and play AI Agents for immediate uptake into the Oracle Cloud Benefits Product. ASK: We would like to m…
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25C OTBI Report on Enrollment QuestionnaireSummary: The new Redwood enrollment pages will provide an opportunity for an Employer to place a questionnaire to survey their employees at the end of the Redwood Self-S…
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Coverage Amount Formula to pick up element entry valuesSummary: The coverage amount for the Life Insurance needs to be Total Cost of Employment so I have written a formula to pick up the values of the Element Entry values ba…
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25B - Redwood Self-Service Benefits Landing page personalizationSummary: Quick video on some places to personalize the benefits landing page for 25 B. Content (please ensure you mask any confidential information): Change the color on…
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Error: The record couldn't be retrieved for processing. Contact your help desk.Hello, I’m encountering this error while evaluating the Detected Life Event on the same date, i.e., 10/13/25. Has anyone else experienced this issue? Please let me know.…
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Error While evaluating Life event (Gain dependent, lose dependent, divorce etc.,)Summary: When processing a life event encountering below error. "There was a problem saving the elections because another enrollment exists in the same element that this…
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Receiving ORA-01407: cannot update (???) to NULL when evaluating Termination life eventWe are trying to evaluate the Termination life event for an employee. When selecting the Evaluate Life Events option, nothing happens. Nothing processes nor do we receiv…
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Unable to print complete enrollment summary as of dateSummary: As an administrator, I want to print an employee's enrollment summary as of a certain date. I can only do this by selecting the Enrollment Summary from the 3-do… -
How to Extract Benefits Enrollments Data for Terminated Employees or De-enrolled DependentsSummary: How to Extract Benefits Enrollments Data for Terminated Employees or De-enrolled Dependents in Changes only File Our file is changes only and runs bi-weekly, wh…
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ORA-01400 Error Message when enrolling in Redwood BenefitsSummary: An employee is getting this ORA-01400 error message when submitting their elections in Redwood. Has anyone experienced this error before and how did you resolve…
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Unable to add a life event through "Report a Life Event" page.We are using the REDWOOD UI for the "Report a Life Event" page. While trying to add the life event through the page, we got the error as shown in the attached screenshot.
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Redwood Benefit Admin Enrollment Status Report Available?Summary: Looking for a way to identify if an employee has gone through the whole Open Enrollment process. Would like to know if anyone knows an out of the box solution o…
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Question on debugging Benefits Fast formula(I have seen a few posts on this and tried options listed there, this question is specific to a FF type) I am receiving the following error during open enrollment when a…
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Can we Grey out the Waive Option Tile from Wellness Program Plan on Benefits Enrollment PageSummary: Hello All We are working on a requirement for our client with following requirement - Plan Type - Wellness Program Plan Name - Wellness - Blue Cross & Blue Shie…
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Send Benefits Confirmation Statement via Email on SubmissionHi Experts, We have a business requirement where we want to send the Benefits Confirmation Statement or the summary of Benefits which the employee has elected with every…
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How to default Rate for one plan based on Enrollment in other planHello Team, We have Medical and Health Savings Account plan. HSA has 3 options, Employee Only (EE & ER Contribution) Employee + Dependents (EE & ER Contribution) Employe…
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New Hire and Rehire Life event trigger without FFSummary: We are looking to have separate triggers which can work without a Fast Formula for New Hire & Rehire life events. I expected ORIGINAL_DATE_OF_HIRE would trigger…
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OTBI report 'HCM General Survey Questionnaire Real Time' - No results foundSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Does anyone have a BI report query available that extracts data in the 834 ANSI HIPAA format?Looking for BIP query with template -
How to enable AI Agent studioSummary: Looking for the steps to enable AI Agent studio. Content (please ensure you mask any confidential information): Roles or profile options required to enable AI A…
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Default to assign pending action fast formula type issueSummary: Created a 'Default to Assign Pending Action' Fast Formula type. This formula used in benefits module. Used to get the 'Interim' amount. But am getting issue wit…
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Review and Approve Documents in benefit certification not requiredHow to enable/disable the approval for the dependent designation requirements, and the certification page of the plan or program configuration.
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Supplement plan does not prompt for dependent designationSummary: I am encountering an issue with a new supplemental plan enrollment process (effective 1/1/2026). Current voluntary accident plan does not require dependent desi…
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Where can I change a plan type note in benefit self serviceWe have the attached note that needs to change for Open Enrollment and I can't find the navigation to the set up to make the change. Please advise:
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Why is unrestricted program enrollment window showing up during Open Enrollment?Summary: When processing Open enrollment for a benefits program, the unrestricted benefits enrollment is showing up and allowing employees to edit. They are configured i…
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HDL to back out potential life eventsSummary: HDL to back out potential life events Content (required): Hi Team, Greetings! We have got a potential life event triggered for multiple employees for retroactiv… -
Void only the "Evaluated Life Events"Summary: The client needs to delete "Evaluated Life Events" events in bulk, as they are currently doing this process one by one, which is impractical since each employee… -
Error Message Received when Adding 2025 Open Enrollment EventSummary: Upon clicking "Save & Close" when adding an Open Enrollment Life Event, we keep receiving the following error message: This is happening to 16 individuals where… -
Can HSA enrollments roll over each open enrollment?Summary: We have FSA plans that end each fiscal year and the employee has to re-enroll. We also have HSA plans that should roll over each open enrollment with their same…
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Benefits Relationship is blank after 25b updateSummary: Prior to the 25b update, all employees had the correct assigned Benefits Relationship. However post 25b update, it is now blank for all employees and we cannot …
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Unable to delete dependent Even though they are not selected as beneficiarySummary: Unable to delete dependent Even though they are not selected as beneficiary. Try to end date from person management and getting the error. They have been remove…
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The evaluated life event doesn't have the newly added contactPlease let me understand on the possibilities for the below scenario. Employee reports the life event( eg: marriage is self reported.) Employee navigates to before you e…
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Supplemental Life Configuration Set Up to Suspend EnrollmentWe need some guidance on what our configurations should reflect to support this scenario for our Supplemental Life plan. Our requirements for Supplemental Life: New Empl… -
unable to evaluate life eventSummary: Hi All, Within the program, we have a plan for which employees less than 70 years age are eligible. I have attached the Eligibility profile with using the age d…