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Benefits
Discussion List
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Open Enrollment not evaluating future-dated Eligibility criteria during first day of enrollmentSummary: I am configuring Open Enrollment to run from 9/3 to 9/27. For this cycle, I end-dated our existing eligibility profiles on 12/31/2026 and created new eligibilit… -
Where can I find a report of people with documents waiting to be approved?As our team is transitioning into utilizing the Redwood experience exclusively, we are sad to see some of the features of the Responsive Benefits Service Center Dashboar… -
What is the logic behind the delivered default enrollment options?What is the logic behind the delivered default enrollment options below? New – Default; Current – Same Enrollment and Rates New – Default; Current – Same Enrollment but … -
Age changed life event is not detecting for few employeesSummary: We have Age changed life event set up at program level. As per the requirement the life event is detecting when employees turns 65 or 70. The same has been test…
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unable to see new hires post 26C patchSummary: we see two issues in Benefits Module after the 26C patch. Quick actions are missing under BAC and it pushed us to client groups using structure. why is the Bene…
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Processing New Hire life event and Open enrollment for December New hiresSummary: Process New Hire life event and Open enrollment for December New hires Content (please ensure you mask any confidential information): We have our Medical and De…
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FSA Communicated amount considering 23 pay periods instead of 24.Summary: Hi we have Program setup as semimonthly and communicated freq as per pay period per element frequency. This year we are running into an issue where FSA plan is …
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Cannot delete benefit optionSummary Delete a benefit optionContent I'm configuring some benefit plans/options. I've added an option to a benefit plan and saved it, but realized that I used the wron… -
What is the best way a introduce new options in a plan if old options already in selectedSummary: We have a requirement to add new option names in a plan and end date the existing option codes from plan configuration. We make the Old option inactive from 01-… -
Redwood - Plan compare button not coming in enrollment flowSummary: Plan compare button is not coming in the enrollment flow in the self service enrollment flow in redwood page. The lookup had been enabled as per the docs- https…
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How can I configure the Enrollment Period Started Alert to send only for certain life events?Summary: We are using the Enrollment Period Started (CE_BN_LER_STARTED) to send out alerts when an Enrollment window is open. We would like the alert to be sent for even…
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People Manager in Eligibility Profile is not working as expectedSummary: People Manager in Eligibility Profile is not working as expected Content (required): Created an eligibility profile with People Manager as 'No' to fetch employe… -
Eligibility Profile- "People Manager"Summary: When setting up an Eligibility Profile, under the "Employment" criteria tab, there's an option to define criteria by "People Manager" and the value options are … -
Termination and new hire life events are generating simultaneously during a termination.Summary: We are encountering an issue where "Termination" and "New Hire - 1st of Month" life events are generating simultaneously during a termination process. The "New …
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Benefits - HSA Deduction IssueBenefits - HSA Deduction Issue – Summary Hi Team, We have a scenario where an employee’s HSA contribution is changed mid-year, and there is a discrepancy in how per-pay-…
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Update HSA from annual coverage amount to per pay period amountSummary: Client wishes to update HSA from annual coverage amount to per pay period amount during Open Enrollment event 2027. Content (please ensure you mask any confiden… -
Annual rate calculation based on remaining pay periods based on joining date of employeeSummary: We have a requirement that for the benefit plan FSA, the amount will be added by the employee manually while enrolling for the plan. Currently the annual amount…
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Oracle Benefits: Display Pre-Tax and Imputed Income Amount on Enrollment Election TileSummary: In the Benefits self-service enrollment page, when a plan covers a Domestic Partner and generates taxable imputed income, the election tile displays only the em…
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The life event global transfer doesn't triggerI have configured the life event to be triggered. Is the data change not correct in this case.
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Simulate life event action is not fetching any resultsSimulate life event action is not fetching any results for us. Are there any additional steps to follow for making this work?
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Employee should be eligible for a Plan only if they have enrolled in a separate PlanSummary: Hi Team, We are working a Program wherein there are there different plan. The requirement is that the employee should be only eligible for second and third plan… -
When there is auto enrollment enabled, life event does not give enrollment opportunitySummary: When both the plans in program are auto enrolled then life event will be processed and closed, it will not give opportunity to designate dependent and beneficia…
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HSA rates are not calculating properly for new hiresHello everyone, We have a requirement to calculate HSA rates based on the remaining pay periods, ensuring that the calculation considers only 52 weeks and not 53 weeks. …
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Benefits Default Enrollment Process - Option defaulting to No coverage for only 2 optionsSummary: The Loss of Eligibility life event is driven by a FF that correctly evaluates dependent eligibility and then the option switches according to eligibility. When …
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Eligibility profile referring prior enrollment doesn't work during Global TransferSummary: We have employers in multiple countries and implementing benefits for Non USA employees in Oracle. We have a 3rd party administrator for USA employee benefits. …
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Benefits Vaction Sell- Issues with Plan ProcessingSummary: We are setting up a PTO Sell option during this year’s Open Enrollment cycle and have run into a few key configuration Issues regarding Absences and Benefits in…
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Dependent Coverage End Date Fast FormulaSummary Need a Fast Formula for Dependent Coverage End DateContent We have a requirement, when dependent turns 30 years, the coverage should end on last day of the Year.… -
Dependent Not Available During Benefits Enrollment When Date of Birth Is MissingSummary: Hello Experts, I am observing an issue during Benefits enrollment and would like to understand whether this is expected Oracle Benefits behavior or if there is …
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Interim Plan enrollment is not created if new dependent is added to the same existing enrollmentSummary: We found a issue if we add a new dependent to the existing enrollment, without changing the tier, interim plan is not getting created, it is just suspending the…
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Need to hide 'No items to display' under 'Before you enroll' 'Get to know your benefits'Summary: How to hide 'No items to display' under 'Before you enroll' 'Get to know your benefits' Content (please ensure you mask any confidential information): Version (…