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Benefits
Discussion List
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Benefits Administrator Job Role not working in RedwoodSummary: My Client super users had seeded Benefits Administrator Job role to their user profiles in RUI phase. They were able to query and search for users with the seed… -
Statutory dependent is made mandatory? I'm seeing it for OmanSummary: Statutory dependent is made mandatory? I'm seeing it for Oman. This will make it difficult to add any dependent without checking the statutory dependent flag Co…
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How to setup a Donation plan and link to Open EnrollmentSummary: Currently, we have a program that allows our team members to donate money from their paychecks to help other team members in need. However, it is a manual proce… -
Process to End date Benefit Relationships for all Employees in the systemSummary: Process to End date Benefit Relationships for all Employees in the system Content (please ensure you mask any confidential information): We have Benefits module… -
How to create a life event which will be auto-triggered when Payroll relationship will be changedHow to create a life event which will be auto-triggered when Payroll relationship of a person will be changed from Biweekly to weekly? -
Benefits Activity Center screen refreshes with an errorSummary: In our lower environment, when trying to access the Benefits Activity Center, appears but screen refreshes with an error. The custom role has the following priv…
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unable to remove the inactive plan from a Program which is in Pending statusSummary: Hi All, WI am unable to delete a plan and plan type from a program, which is recently imported from another POD.The program is still in the Pending Status.I am …
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Unable to change the Effective start date for the variable ratesSummary: Hi All, Is it possible to change or update the effective start date for the Variable rates and coverages.Currently, the rates are 1/1/2024.But we want them to b…
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benefits activity center search returning duplicate rowsSummary: when we search we get multiple rows in Benefits Activity Center. The employee has one Pending InActive record and one Active Employee No Payroll record. While t…
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difficulty testing person change formulaSummary: In production, some of our life event trigger FF's are triggering in cases that we do not want. We have changed the formula logic to NOT trigger for very specif…
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Redwood Benefits: "After the security administrator ACL Regeneration Error" Post-RefreshSummary: We are facing an issue with the Benefits Activity Center (Redwood) following an environment refresh from Dev1 to Dev3. All the Users are seeing the following me… -
original enrollment dateSummary: Hello! I am trying to get at the Original Enrollment Date. Currently in reporting the date shows effective when there is a change in plans or coverage levels in… -
Migrating Benefits configuration from one POD to anotherSummary: Hi All, We would like to migrate all Benefits Configuration from one POD to another using 'Export Benefits Plan Configuration'.Can you please suggest if any car…
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Error in payroll element in benefits when sending information to element entriesSummary: Good morning, everyone, I'm configuring a deduction element to send a contribution amount to the employee's Element Entries functionality. When approving the su…
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Cancel Assignment in BenefitsTrying to delete or End Date the 'Inactive' assignment in the screenshot, but it doesn't work because it says it's the Primary Assignment. However, as seen in the screen…
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Benefit Rates for both Option level & Plan levelI have created a new plan where the employee can select multiple options (Emp Only, Child, Non-dependents, etc.). The rates also vary based on the dependent age and the …
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how to debug benefits person changes causes life event ff as add_rlog is no longer supportedhow to debug benefits person changes causes life event fast formula as add_rlog is no longer supported in benefits
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Error"After the security administrator regenerates the access control list, you can see the details"I am getting the below error in the redwood in the Benefits Activity Centre. I am able to access all the other pages. Any input? Navigation:Home»Benefits Administration …
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Can you change the defined rate frequency for a single rate that differs from the program?Summary: Can a standard rate's defined rate frequency be changed to differ from the program without removing the plan from program? Content (required): I have a special …
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Error: This plan or option doesn't allow selection of primary care physicians.Summary: Hi, We have removed Primary Care Physician configuration from a plan which was previously enabled. Now we get this error when we try to evaluate a new life even…
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Cannot uncheck "Allow self to be designated as beneficiary"Summary: We have a plan that snuck through open enrollment with "Allow self to be designated as beneficiary" checked as a designation restriction. I have created a query…
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Data change using Benefit group is not workingSummary: I am trying to trigger life event using Benefit group change . but it is not working. when i tried with any value to any value ( in the old value and new value)…
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Able to add Beneficiary %contribution for a deleted contactSummary: From Me> Benefits, When i clicked on Before you enroll and try adding a contact and then deleted the contact. I clicked on Change Beneficiary quick action and w…
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Unable to add an open life event in benefit summary pageSummary: While i try to add the Open life event in the Evaluated Life events section in Benefits Activity Center, I am unable to enter the occurred date and not able to …
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Warning/Success Popup Not Displaying for Element-Level Validation FF in personal contribution pageSummary: We are facing an issue with popup messages not displaying in the Benefits and Entitlements Redwood page when using a Validation Fast Formula attached at the ele… -
Proof of good health approval applying to all plansSummary: We have proof of good health pending action set up on Supplemental Life employee, Supplemental life spouse, Critical Illness, and Supplemental Long Term Disabil… -
Is anyone having to approve Pending Actions twice?Summary: We are running into a situation where we click to approve a pending action, and we have to complete this action twice. We enter the received date, the document …
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Option Enrollment Period Level in Benefit ProgramHello, We are configuring the benefits parameters, and for the medical and dental types, the best alternative was to use a program. However, on the "Basic Details" page … -
Action item for waiver plan certificationHello, I'm setting up a waiver plan, and I want to require proof when the employee makes that choice. We've identified an action item called "WVPRTNCTFN" – "Waive Partic…
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Unable to access Ben Act Cen data with same user in redwood but able to see data in responsiveSummary: When I login with the same user with Benefits Admin and Benefits Specialist Job in responsive UI, I am able to see the data in the Benefits Activity Center, whe…