Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Benefits
Discussion List
-
What could be preventing this coverage start date formula from being invoked?Summary: Our Enrollment Coverage Start Date fast formula is not being invoked Content (please ensure you mask any confidential information): When tested independently of… -
Employee Enrollments appearing under Incorrect Legal EntitySummary: Employee Enrollments appearing Under Incorrect Legal Entity. Employee has Both legal Entities' Benefit relationship active for some reason. Enrollments were app…
-
Is there a report to show who, when, and what benefit was accessed?We have a requirement to create a report that would show who, when, and what page an enrollment occurred. Using the Sensitive Data Access Audit function doesn't provide …
-
New Hire not visible in Benefits Activity CentreIssue Description: Several new hires are not appearing in the Benefits Activity Center, although they are visible through Global Search and on the Employment Info page. …
-
New Hire Life Event is showing Enroll in Ben Admin but not showing in Self Service after Open EnrollSummary: We have 3 new hires that were hired on 11/10 after Open Enrollment. The New Hire Life event is showing open under Ben Admin but on the employee self service it'…
-
Open a new event without restrictions with requests in suspended statusSummary: Good morning, I would like to request your help with the following issue. My client is currently managing benefit plans that are set to be in a suspended state …
-
how an employee can unenroll from a benefits planSummary: Hello everyone, I would like to ask if you know how an employee can unsubscribe from a benefits plan that they enrolled in two months ago. Which configuration c…
-
Father and Son have same name (First name and Last Name) how to add Primary care PhysicianWe have Father and Son have same name (First name and Last Name) how to add Primary care Physician. Their name appear only once in the drop down while adding primary car…
-
Plain text to email in redwood guided journeySummary: Can we convert plain text to outlook email automatically via html in guided journey? Because in guided journey there's no feature currently as such for this ema…
-
Redwood Person Info page not having person type sectionSummary: I noticed that in the Benefits Administration > Person Info page, I can see the 'Person Type' section, but when I open the Redwood page from my client groups > …
-
HDL Load for Changing an Element Entry Value with an Effective Date in the PastSummary: HDL load for an element entry value change with an effective date in the past is erroring out. Content (please ensure you mask any confidential information): Hi…
-
Restrict Employees to UPDATE their Tobacco Use on Person InfoRequirement: We have a business requirement to restrict associate to update their Tobacco Use Field if the Tobacco Use Field already has an existing value or was already…
-
auditing enrollment authorizationSummary: is there a way to audit enrollment authorization (Legal Disclaimer) button when accepted or Decline. if so please suggest. in Redwood the Accept or Decline butt…
-
How to enable AI Agent studioSummary: Looking for the steps to enable AI Agent studio. Content (please ensure you mask any confidential information): Roles or profile options required to enable AI A…
-
Fast Formula for New ManagersSummary: We are trying to use a fast formula to identify employees becoming a manager for the first time. Content (please ensure you mask any confidential information): …
-
Express mode not working consistently for the first time for Employee Self ServiceSummary: When logged in for the first time the VBCS changes are not working consistently though cache issues are cleared.Is it an expected behaviour?.Kindly advise. Cont…
-
Triggering REST API Call Post Enrollment Submission in HCM BenefitsWe have a requirement to trigger a REST API call immediately after an employee submits their enrollment on the HCM Benefits page. Does Oracle provide any Business Event …
-
Scheduled Administrative Life Event not automatically processed and closed in benefits pageSummary: Hi Expert, we have encountered an issue when we mass process the Scheduled administrative life event for the active employees and we noticed the Life event is n…
-
Is it possible to re-order benefits programs list of values on employee self-service?There are two benefits programs, 1. Health and Welfare and 2. FSA Transit and Parking Program. On redwood ESS page, it sorts in ascending order (#2 shows first which is …
-
Answer a Survey 25C is not disabled after removing checkboxWe removed checkbox on "Employee Self Service" configuration, but "Answer a Survey", the last task on Employee Self Service Enrollment screen is still there. Not sure if…
-
Redwood Benefits AI Agent - One Topic Area or Multiple - how did you set up?Summary: Hi, in setting up and testing our new Benefits AI Agent for Redwood, I uploaded our benefit documents into multiple topic areas. Medical Dental and Vision Life,…
-
ISSUE with Express Mode not defaulting to Review and Submit consistently during EnrollmentSummary: During UAT, our client noticed that the Express Mode is not always consistently defaulting users to Review and Submit Tasks in the enrollment process. At times …
-
Redwood-Override eligibility issueSummary: We have Open Enrollment Live and there are some users which are made ineligible for certain plan previous year. After Open Enrollment of 2026, when trying make …
-
How to make Benefit Pending Action region read only for a role REDWOOD UIWe have a requirement to make Pending Actions region as read only for a custom role, under Benefit Service Center. This role can only view Benefit Summary, Pending Actio… -
Defaulting program in employee self serviceSummary: Defaulting program in enrollment summary i.e. the default benefit program - Union Benefit Program should be shown in the summary instead of the other benefit pr…
-
error in enrolling benefits to employeeSummary: Content (please ensure you mask any confidential information): Hello, When trying to enroll benefits for employee, i am receiving error "A payroll ID is require… -
Redwood: Customize DOB field to be required in Contacts (Before you enroll in Ben Self-Service)Summary: We need to customize the DOB field to be required in contacts (adding and updating an existing) in the benefits self-service page >before you enroll. See screen…
-
Is there a way to download all employee benefit statements after open enrollmentSummary: Is there a way to run a process to download all employee's Benefit Statements after Open Enrollment? I used the Post OE Report but in Peoplesoft we had a proces…
-
Wrong PDF generating for confirmation statementWhen users try to use the Print All Benefits option the wrong PDF is generating. There are extra columns that are not on any of our templates. In a development environme…
-
How to configure ACA for benefitsHi All, Has anyone worked on configuring ACA (Affordable Care Act) for any US client in Oracle Benefits? We have a US client requirement to incorporate ACA compliance in…