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Benefits
Discussion List
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Enroll in Benefits that Matter - Enrollment submittedSummary: What options does Redwood Benefit Self Service offer - either through personalization or Visual Business Services (VBS) - to help employees confirm that their b… -
Enroll in another plan, even if there is another enrollment in a suspended stateSummary: Good afternoon, everyone. I have the following issue: I create registration windows for unrestricted events scheduled every 30 days. However, when I have plans … -
Need help to capture current benefit coverage amount - Postelection Edit fast formulaHi Benefits/Fast Formula Experts, We have a requirement of postelection edit formula to trigger the error message when the person reducing the coverage amount from the p… -
how to restrict enrollment opportunities after a dateI would like to prevent the employee from changing the enrolments after a particular date say 30th September every year for one plan type. The plan which the employee ha… -
Impact due to change of Assignment Number on existing benefitsSummary: Impact due to change of Assignment Number on existing benefits Content (please ensure you mask any confidential information): Hi Team, We identified that Assign… -
need to hide total cost per pay period for retireeSummary: Hi Team, As per our client requirement, we need to hide the total cost per pay period for retiree employees on review and submit page in redwood pages. Is this … -
When we approve a pending action as an admin, it always stays in Pending Approval.Summary: We want to upload and approve an employee’s pending action at the same time, but it doesn’t work — it remains in Pending Approval. Content (please ensure you ma… -
Is it possible to block an application for a benefit once the attached document has been approved,Summary: Good morning community, I have a question, and that is that my client wants to block an application for registration for a benefit once the attached document ha… -
You selected too many plans for this plan type. You can select up to 1 plans. (BEN-990217)Summary: While enrolling the employee to the Open enrollment for next year. we are facing the below error. We have single plan for Dental & Vision but still we face this… -
only able to see the primary beneficiary in the enrollmentSummary: After adding beneficiaries I am only able to see the primary beneficiary in the enrollment. However, I am able to see contingent beneficiaries when I click on t… -
Hide Total Cost per Period, Pre Tax and After Tax in ESS for GB Legislation OnlyHello Experts, We have a requirement in Oracle Fusion HCM – Benefits Self‑Service (ESS) where we need to hide cost-related fields only for the GB (UK) legislation, while… -
Retiree benefits - cannot process life eventsSummary: We have a retiree life insurance plan that is the only benefit plan in the retiree program. When someone first retires, we can process a life event to enroll th… -
Life event not getting trigger based on BU ChangeSummary: Life event not getting trigger based on BU Change We observed this behavior in the last 2 week. Life event based on BU Change not getting triggered. Its occurs … -
Overridden Coverage amount did not Carry Forward to the Next Life EventSummary: Overridden Coverage amount did not Carry Forward to the Next Life Event Content (please ensure you mask any confidential information): The Firm Funded Life Plan… -
Basic Life Minimum 1 Beneficiary ErrorSummary: Basic life has requirement to designate minimum 1 Beneficiary for that we created a formula which is validating as expected while submitting enrollments. Basic … -
Redwood: Benefits Offered ConditionallyHi team, What does this do? can we hide it? currently on our responsive this feature is not there This under Quick Actions > before you enroll = Employee's View This is … -
Dependent Coverage Start Date Formula - 15 days after Date of BirthSummary: We have a requirement that a new born child (14 days and below) can be enrolled but the coverage should start when the child reaches 15 days old. We tried creat… -
What is benefit balance and how it works?Summary: Content (please ensure you mask any confidential information): Hello, I have observed that there is no official documentation available regarding Benefit Balanc… -
Customization – Add an icon preview in the Pending Actions panel when uploading a Document RecordSummary: In the Benefits Pending Actions section, we need to be able to view the file before approving or rejecting it. Content (please ensure you mask any confidential … -
Is there a way to hide coverage amount in self service. This is particularly for Brazil Life plan.Summary: Is there a way to hide coverage amount in self service. This is particularly for Brazil Life plan where we have tried with VBS and was not helpful. If anybody h… -
unable to edit in national identifier in redwoodSummary: While editing National Identifier it gives the Benefits Administrator an error that " Sorry, you dont have permission to perform this action". it allows user to… -
Benefits Coverage Calculation based on salary + element entrySummary: Team, We have a requirement wherein we need to calculate benefit coverage based on some logic involving employee's base pay + recurring element entry (Example -… -
Benefit provider documents in Oracle HCM BenefitsSummary: Hi, I would like to know if there is any area in HCM Benefits where in we can put in the Benefit Guides from the providers so that the employee can review the B… -
Critical Illness calculated incorrectly due to roundingSummary: The amounts highlighted in yellow are currently incorrect due to rounding discrepancies ranging from -$0.01 to $0.02. Is there a way to adjust my configuration … -
need to add new dependent certification in existing dependent certification lookupSummary: Hi All, As per our business requirement, Proof of joint ownership or the most recent 1040 tax form needs to be triggered if employee is adding the spouse in cov… -
Benefits Certification Agent- AvailabilitySummary: We are already on 26A and have noticed that in our environment, the Benefits Certification Agent is not available yet. Is this agent generally available startin… -
Redwood-Override eligibility issueSummary: We have Open Enrollment Live and there are some users which are made ineligible for certain plan previous year. After Open Enrollment of 2026, when trying make … -
How to delete detected life event for all the employees in organization.Summary: We have a business requirement to delete salary change life event triggered on 1st april 2026. how to mass delete it. Content (please ensure you mask any confid… -
Eliminate the actios to add, edit and delete contacts in Redwood Benefits pagesSummary: With the upgrade 25 B we were able to hide the add button for contacts from the "Before you enroll - Verify people you'd like to cover". But we still need to hi… -
How to hide the Beneficiaries and Primary Care Physicians sections in the "Print All Benefits" PDF?Summary: Hi, I would like to know how to hide the Beneficiaries and Primary Care Physicians sections when we click on the Print all Benefits button under view enrollment…