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Benefits
Discussion List
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Benefits Agent to automatically Deny Action Items which are overdue.Hello Experts, We're trying to build a custom Benefits Agent which should automatically deny pending action items if they are past their due date. However, we were unabl… -
Employee Not able to make enrollment Changes Once Action Item For the Plan is GeneratedSummary: As part of the upcoming open enrollment Proof of good health certification is being configured for Optional Spouse Life coverage increases. When an employee ele… -
when an employee goes to SS and clicks "Enroll Now", the page does not navigate to the next stepSummary: We are trying to migrate the Benefits Redwood pages. Following the migration instructions, we made the required Visual Builder Studio (VBS) changes. During our … -
HSA Element Entry IssueWhen we back out any life event, such as an HSA Event, Salary Change, or Admin Event, the newly created HSA element entries are removed from the system. However, the pre… -
Benefits Admin is not able to choose a dependent to enroll into a planSummary: When enrolling an employee to a plan as Benefits Admin, there is no option to choose a dependent even though Admin has access to all dependents/contacts Content… -
Termination Life event triggered against Global transferred Legal EntitySummary: We have below requirment for global transfer from Country A to Country B. Termination Life event to be processed in Country A as of last working day in Country … -
Post Enrollment Survey ResultsSummary: Where can we find the survey results once an employee completes the post enrollment survey in ESS? I do not see it in the Benefits Admin area and tried to creat… -
Is there any way to make one benefit plan enrollment options read only for employee self service ?Summary: We have a requirement to enroll employee into a plan and options based on enrollment rule but employee can't make any changes in that specific plan from self se… -
Landing Page Background Images Size RequirementsSummary Landing Page Background Images Size RequirementsContent We are working with our marketing group to place a banner on our Benefits Landing Page. Can someone let m… -
Size for Benefits banner imageMe > Benefits What is the dimension for background and foreground image of this benefits banner -
Future-Dated Group Life Coverage Not Recalculating After Salary ChangeSummary: I am facing an issue with the calculation of coverage amount for the group life insurance plan If the coverage start date is in the future for the existing enro… -
Person Change Cause LIfe event FF not working as expected for ACA Eligible field updateSummary: Hi Team, We've FF developed for ACA Full time field update at the employement page using a Person change cause life event FF. The FF gets the value of ACA with … -
Termination Life Event removes beneficiaries from Life Insurance planSummary: when i ran the Termination Life Event the Coverage end dates seems to be appearing correctly but it removes the beneficiary details from the previous Life Event… -
How to customize the alert of Summary of Elections - Benefits Open Enrollment Alert and New HiresThough we have only one event alert 'Summary of Elections at Open Enrollment' , I have customized the message for our 'Open' enrollment life event. But I am seeing seede… -
Employee-to-Dependent Conversion Causing Historic Name Mismatch and Duplicate Person Risk in OracleWe've run into a data conversion issue involving an employee who was later added as a dependent of another employee. Scenario: In our legacy PeopleSoft system, Employee … -
Benefits Relationship is blank after 25b updateSummary: Prior to the 25b update, all employees had the correct assigned Benefits Relationship. However post 25b update, it is now blank for all employees and we cannot … -
When client is moving out of Oracle Platform for Benefit module,what all activity we need to performSummary: Our client currently utilises the Benefits module within the Oracle platform. They now intend to transition to a third-party vendor, Benefix, for benefits admin… -
How to detect age change life event when employee turns 65 or 70Summary: We are looking for automatic coverage reduction for employees when they turn 65 and 70. We are using FF in standard coverage which covers the calculations part … -
How to Cancel/Delete Benefits Relationship through Process or HDLSummary: We would require support regarding cancelling or deleting Benefit Relationships for individual employees or for a bulk of employees. Currently, the Benefit Rela… -
Is there a way to run a report to show who has billed enrollments for FSA?Summary: I would like to run a report every billing cycle to show who is enrolled in FSA for billing, so that I can easily check to unenroll. Content (please ensure you … -
Supplemental Spouse Life Insurance - New Enrollment Not Going Into Suspended Status during OESummary: I am working on a Supplemental Spouse Life Insurance plan and facing an issue with the Evidence of Insurability (EOI) suspension processing during Open Enrollme… -
How to show fusion redwood Benefit Self service page quick actions based on country/BU/LESummary: Content (please ensure you mask any confidential information): How to show fusion redwood Benefit Self service page below quick actions only for US employees an… -
configure enrollment confirmation alert by life event-26CSummary: Hello, we are not able to understand how " configure enrollment confirmation alert by life event" is supposed to work end to end. Oracle document does not conta… -
Summary of Elections at Open Enrollment - Benefits Open Enrollment Alert and New HiresSummary: Summary of Elections at Open Enrollment - Benefits Open Enrollment Alert and New Hires Content (required): We are using the 'Summary of Elections at Open Enroll… -
Life events and Open enrollment using Benefits Agents - how to handle current SPD's and future datedSummary: We would like to implement Benefits Agent in the next month for life events prior to Open enrollment in self service. Currently, we have our approved SPD's for … -
Benefits AI agent Document tool retrieval failing/InconsistentI've got both agents built from Oracle templates, both pointing to the same benefits document through the same document tool (lookup_benefits_policies). I've asked both … -
How to find out the unprocessed after running the employee event life even participationSummary: Content (please ensure you mask any confidential information): Hi there, We ran the event life even participation as a scheduled job. In the log file, there are… -
Interim is not working when employees switches planHello Team, When an employee moves from Plan A to Plan B, we want the system to suspend the new plan (Plan B) and set the old plan (Plan A) as the interim coverage for a… -
Rate Periodization Formula Behavior for Missed Payroll Deductions During Leave PeriodsHello Team, We have a requirement to stop payroll deductions when an employee goes on certain types of leave. Specifically, HSA/FSA deductions should stop during the lea… -
Post enrollment edit formula giving error in wrong Plan without any configruationSummary: We have requirement to create dependency between two plans where option selected in plan P70 depends upon option you already choose in P60. So we have attached …