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Benefits
Discussion List
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Eligibility of one plan during retirement is based on the plan enrollment before retirementThere are 2 programs for the employee. One is during the active tenure of the employee in the organization, and the other program is for the retirees. If employee is enr… -
Unable to close required pending action itemSummary: I am trying to close a required pending action item, but even after clicking into the item and designating dependents the item is still marked as pending and no…
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Remove person info, pending actions sections for Employee self serviceSummary: Remove person info, pending actions sections for Employee self service Content (please ensure you mask any confidential information): Hi, The client wants to gi…
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Rate start date based on the changes done on electionsSummary: Rate start date based on the changes done on elections Content (please ensure you mask any confidential information): Hi, We have a requirement where if the ele…
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FF "Dependent Coverage Start Date"I am working with unrestricted events, as the employee can enroll and disenroll from a plan at any time. I created a formula of the type "Dependent Coverage Start Date."… -
Person Number in BAC Quick Actions is not consistentSummary: on the Benefits Activity Center, we notice that the Person Number on the Quick Actions are not consistent. For example, we see Person Number next to name in Per…
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Is it possible to Make mandatory the fields recieved date OR denied date in Benefits certificationsSummary: The client want to make Make mandatory recieved date or denied date in the upload Benefits certifications for the plan, so they MUST to put one or another Conte… -
Pending action items are not cleared with manage action items job.We are trying to clear pending actions for Birth and Marriage certificates through Manage Action Items Jobs. Unfortunately nothing is getting cleared for few employees a…
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Not able to search terminated employees in Benefit activity centerSummary: We are unable to search terminated employees in Benefit Activity Center (using effective date same as termination date). Its not showing any employees. The same…
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accessing benefits of terminated employeesSummary: in benefits service center - i cannot access benefits of terminated employees Content (please ensure you mask any confidential information): is there some confi…
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No inactive people are displayed in the Benefits activity centerGood afternoon, everyone. I'm trying to access the Benefits Activity Center to find the benefits information for an inactive employee, but I can't see the inactive emplo…
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Split Plan EnrollmentSummary: We have a Retiree Program, with Medicare and Non-Medicare plan type in it. Where Participant with Age > 65 are eligible for Medicare Plan and rest are eligible …
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Submitted document eoi needs alertWhen employee submits EOI, Document type: Proof of good health for various plan, Benefits admin needs a notification to approve or vew it. Is the functionality available…
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Lifeevents are getting triggered for temporary non-primary assignmentSummary: Lifeevents are getting triggered for temporary non-primary assignment Content (please ensure you mask any confidential information): Hi, All the eligibilities a…
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Access to Document Records information as HR Benefit SpecialistI was wondering if someone has experienced the same situation, I have 3 Benefits specialist users to test in Dev1, one of them has access to view Document Records inform…
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Divorce Decree certification issueSummary: We are encountering an issue related to the divorce life event. Previously, when an employee created a divorce life event, a pending action item was generated r…
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Enrollment kit reportSummary: Enrollment kit report Content (please ensure you mask any confidential information): Hi, Could anyone advise where is the enrollment kit report in redwood for B…
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Unable to load Participant Enrollment data for terminated employeesSummary: We have a requirement to load participant enrollment data for certain terminated employees as part of a data conversion life event. The client requires this inf… -
HSA AccountSummary: Employee enrolled into HSA on 1st Jan 26 Open enrollment. Salary change event occured on 1st April 26. Upon processing salary change all plans coverage, rate go…
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Unable to delete voided life events in benefHi All, I am unable to delete the voided life event which is as below. The delete All option is clicked still not getting deleted. Also tried to delete it after changing… -
Notifications to new hire reminding that they have an enrollment window to enroll in benefitsWe have a requirement to send notifications to New Hires who have not yet completed enrollment reminding them that they have 31 days to enroll. Any guidance would be hel…
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Reduce life insurance coverage amount by half for an employee turning 70 years oldContent Hi All, We have a requirement like, if employee is already enrolled in Life Insurance plan with some coverage amount($X) and turning 70 years today, then coverag…
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Automatically trigger life event after 1 year completion of the date entered on DFFSummary: Automatically trigger life event after 1 year completion of the date entered on DFF Content (please ensure you mask any confidential information): Hi, We have a…
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Dependent Eligibility Not Evaluated When Participant Fails Plan Eligibility (Split Medicare)Summary: We are working on an Oracle Benefits configuration involving split medical enrollment for retirees and dependents based on Medicare eligibility, and we encounte… -
Element OverlapWe noticed 10/05/2025 2 salary change life events were triggered 1 is in processed status, 2nd one is in manually added. to clear this event, we unprocessed open event a…
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Percentage Rate (0.207%) Rounded to Two Decimal Places in LTD Deduction CalculationDescription: We have configured an LTD employee deduction that is calculated as 0.207% of earnings per paycheck. During payroll calculation, the system appears to round …
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Rate Short Name on Self-Service Enrollment PagesSummary: Content (required): Is it possible to display Short Name or Short Code of Rate Definitions on enrollment pages using personalization? Version (include the versi… -
How to trigger a life event when spouse completes 55 yearsWhen spouse crosses 55 years, life event needs to be triggered. How to achieve this using temporal LE
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If the spouse of dependent is employed in the same organization, then spouse becomes ineligibleFor the medical dental and vision plans, there is an eligibility criteria that if the spouse is already employed in organization to be able to gain eligibility to cover …
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Is it possible to get a drop down with coverage range with text instead of the amountI am currently using coverage range and the amount is chosen by employee from 1*Annual Salary to 5* Annual Salary. However, instead of the amount, is it possible to get …