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Benefits
Discussion List
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"Rehire" Life event not getting triggeredSummary: For employees undergoing Rehire scenario, Rehire Life event must be triggered & eligibility/Enrollment opportunity must be evaluated accordingly. However, that … -
HSA Contribution Cross over issueSummary: The HSA contribution is deducting an extra pay period amount if the employee who already enrolled in HSA decides to waive off in the next year during open enrol…
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Confirmation statement link redirected from the View Report button in Self-service pagesWe would like to understand if we can change the link/pathway which is being redirected to, upon clicking the "View report" button in the Benefits self-service pages. As…
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How to incorporate coverage amount limitation for an employee entered coverage based on ageThere is a requirement for the policy's payout amount once you reach a certain age. For life insurance policies at age 65, the benefit is reduced to 65% of the original …
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How do you restrict employee from enrolling into an option?Summary: We have a requirement to suspend optional life insurance for elected coverage over $500K (GI), with interim coverage being $500K (GI). Our first solution was to…
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Salary change life event not triggering for Convert Pending Worker in RedwoodSummary: Hello, We normally have two life events that trigger for our New hires, Work Hours Increase or Change and Salary Change. When we were using the interactive view…
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Designate dependent is not shown during override eligibilityThis is a scenario where a participant (employee) was made eligible for a particular option that has designation requirements by using Eligibility Overrides and then I a…
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Is "View Enrollment Results" for Benefits Admin Pages available in Redwood?In responsive UI we have this button available from the Benefits Admin Enrollment page to see enrollment details for an employee. Is this available in Redwood? If yes, d… -
Benefit Admin - Redwood Benefits Activity Center page Display employee contact infoSummary: Hello, I have a requirement to add employee contact information within the administrator's benefits Activity center. I have tried multiple ways through VBS, but… -
Benefits Landing Page foreground and background images not workingSummary: Hillsborough County is using VBS Express on the Benefits Landing Page to load a foreground and a background image. To ensure they are visible to all of our agen…
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Redwood- can we hide Express mode from Choose how you want to enroll in self service benefitsSummary: In the Redwood self service page, where the emp gets the option of enrollment via Choose how you want to enroll→ Express or Discovery , can we hide either of th…
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Has anyone experienced the attached issue?Summary: Attempting to process Open Enrollment on individual employee record . Error occurs when processing manually or via evaluate scheduled life event participation p…
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Plus sign for national identifiers under People to Cover in Ben Admin is not displayingSummary: We had this set to True on the Add National Identifier Section to show Add Icon Section. When I log in as the administrator and there is already dependent liste…
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How do I create a Deep Link to the Enrollment Benefit Summary pageSummary: After I click on my person number in my analysis, I would like to be directed to the Enrollment Benefit Summary Page. After doing some research, it states Deep … -
Life Events for Death of Dependents (Only Children+Spouse)- Using Related Person ChangesSummary: Hi Team, We are creating a new Life event Death of Dependent(Only Spouse and Children) We are trying to achieve this by using Related Person Changes -Data Chang…
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Age derived factory in eligibility profileSummary: Hi All, Could be a basic question. When we are using Age Derived factor in Eligibility profiles, do we need take care of anything. So there are no exceptions or…
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Benefit Alert: Open Enrollment Reminder AlertHello, On the Alert Composer page, there is an alert named 'Open Enrollment Reminder'. We have created a copy of it as per below screenshot. Then, we have modified the f…
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You selected too many plans for this plan type. You can select up to 1 plans. (BEN-990217)Summary: While enrolling the employee to the Open enrollment for next year. we are facing the below error. We have single plan for Dental & Vision but still we face this…
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Redwood - Benefits Relationship LOV blank for terminated workersSummary: Unable to view the benefits relationship for terminated workers under the Redwood Benefits Summary Page. Users can see LOV results for active workers. All roles… -
Rate Calculation based on Age of Spouse or PartnerInviting suggestions from Community Experts for below requirement and review on approaches tried so far: Rate Calculation = (User Inputted Coverage Amount/10,000)X(Age B… -
Is it possible to show all rates on the Summary Tiles during Employee Self Service Enrollment?Summary: In Redwood, for Medical and Dental coverage with Domestic Partners, there is Pretax, Aftertax and Imputed Earnings associated with those options. In the Respons… -
What could be preventing this coverage start date formula from being invoked?Summary: Our Enrollment Coverage Start Date fast formula is not being invoked Content (please ensure you mask any confidential information): When tested independently of…
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Taxable benefits in kind element issue for Employer ContributionSummary: Hi, We are implementing the Cloud Benefits for UK. We have a Taxable benefits in kind element6 which should be used for Employer Contribution. We are getting th…
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Auto enrollment in one plan based on another plan enrollmentSummary: We have a requirement where we need to ensure that when employee selects HDHP plan and option Employee Only, then employee should be automatically enrolled into…
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How to default "Show Benefits" as "Open Enrollment"we have used below link in Oracle Alerts to show enrollment summary . But when user comes to this page, Automatically "Current Enrolment" is selected. We want it to defa…
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Open Enrollment Requirement for EOI on anyone who elects 500k benefit amount or moreWe have a requirement through open enrollment to require EOI for anyone who elects coverage amount of greater than 500k. I cannot find a DBI to use in a Enrollment Certi…
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Benefit in oracle hcmSummary:The benefits program or plan is showing to the newly hired employee but not to the existing employee how to fix this ? Content (please ensure you mask any confid…
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unable to evaluate life event from activity center but gets evaluated from ProcessSummary: Hi All, We are not able to evaluate Life Events for a Program from Benefits Activity centre and getting below error. But, when we run the 'Evaluate Life Event P…
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Can the "include Terminated Workers" filter be added to the Benefits Activity Center?Some other Redwood pages have that filter shown in the bar at the top like this: Is there a way to default it in the bar for this page? Instead of having to open the "Fi…
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How to increase Rate of a Benefit plan based on completion of preventive examSummary: We have configured Medical Tobacco plan with 3 different option , If employee elects (Employee or Spouse agree to enroll and complete the Cessation Program - Op…