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Changing Communicated Rate Frequency to resolve rate calculation using 27 instead of 26 pay periods

in Benefits 2 comments

Summary:

We are preparing for our upcoming Open Enrollment in our DEV1 environment and encountering an unexpected rate calculation issue. The rates calculated to be effective for 2027 are using 27 pay periods instead of 26 to calculate biweekly amounts. We need to understand the impact of changing our Communicated Rate Frequency.

Content (please ensure you mask any confidential information):

Our underlying medical plan rates are not changing for the upcoming plan year, and the Defined Monthly and Annual amounts match Production exactly.

However, the Communicated Amount during Open Enrollment is calculating incorrectly. For example, one of our options has annual amount of $2,595.72 but is calculating as

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