Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Benefits
Discussion List
-
Redwood Benefits - How to update the 'Need Help? Contact Us' section in Self ServiceSummary: On the Benefits Redwood Self Service page, under the 'Need Help? Contact Us' section, there is a message: 'After representatives are assigned, you can see them … -
How to Find the Pension Scheme Name from the 'Benefits and Pensions' (BnP) Calculation Card in a BIPHello Experts, I am building a BI Publisher report to show employee pension details. I had a requirement, were I need to retrieve the Pension Scheme Name from the employ… -
Dependent Coverage End date Fast Formula is not returning correct End dates for each DependentHi, We have a requirement to End date the Dependent Coverage End date when Child turns age 21. It is returning same value for all Dependents irrespective of the Child ag…
-
Oracle Fusion Benefits Fast FormulaSummary: We have a benefits fast formula of type - Person Changes Causes Life Event, created to trigger a life event when certain conditions are satisfied. This fast for…
-
Redwood: Need to Change Text of HSA "Coverage" FieldHello all, I have a recent requirement to change the text of the HSA "coverage" field to something more intuitive like "Total Annual Employee Elections". This is a redwo…
-
BIP query to extract list of administrator profile values for RedwoodSummary: Can somebody help with a query to fetch list of Administrator Profile values. We want to extract a report from BIP to see total list of Redwood Profile options …
-
Benefits pending action alert displays null when the option is unavailableFor the alerts 'pending action', is it possible to replace 'Null' with blank space if the plans doesn't have option. As of now, the column returns the actual value if op…
-
Excluding Casual Employees from New Hire benefit Life EventWe are trying to exclude Casual employees from the “New Hire” life event, so that employees with Assignment Category = Casual are not enrolled during the New Hire proces… -
Configure AI PromptsSummary: Dear Expert, How and where we can use this Configure AI Prompts I can't find any documents which can help. there is one document and it's saying about publish I…
-
Unable to attach multiple documents for a particular certification typeSummary: We have situation where participant experience 'Loss of external coverage' or 'Gain of external coverage' . During each enrollment update with these event we ar…
-
Need to pull a history report for a specific backed out/voided Life EventWe are showing open enrollment events that were voided originally on 12/24/25; however through the scheduled process we are unable to locate this the Benefits Administra… -
Created a global transfer life event but collapsing rule is not working for itWe have created a Global Transfer life event, and after performing this transaction, multiple life events triggered—such as Termination, New Hire, Assignment Category, a…
-
Feasibility of updating the defined rate frequency for specific Plan onlyHi Team, Do we have any sources to assess the feasibility of updating the defined rate frequency for specific plans only, without impacting the entire program. Thank You…
-
I have multiple life events, but if one life event is open, the system is not evaluating the others.Summary: If one life event is open for enrollment, another life event is not being evaluated. Currently, my requirement is that if a subsequent life event is triggered, … -
Allow Employees to Select Plan First then allow them to select the coverage optionSummary: Any Method to allow the user to select a Plan tier before having to select the enrollment options. Currently we have HSA Medical Plans and Health Savings Accoun…
-
Loading Potential Life event as self reported life event through hdlSummary: Hi Experts, As part of Benefits Load we are loading some life events data through HDL using PotentialLifeEvent.dat ,we have a requirement to load these Potentia…
-
Value Set not returning any value to Fast FormulaSummary: I have many value sets that work just fine in other fast formulas, but for some reason this one is not returning any data - even if I hardcode the WHERE clause …
-
How to hide Beneficiary Org section from People to cover page on Employee Benefits Enrollment Page.Summary: We have a requirement to hide 'Beneficiary Organizations' section under 'Verify people you'd like to cover' on Employee Benefits Enrollment Page.Please assist o…
-
how do I change perameters for Prepare Benefit Coverage Charge DataSummary: I need to update the year and billing period on the parameters for the billing process Content (please ensure you mask any confidential information): Version (i… -
Pet Care Plan not returning monthly employee contributionSummary: Customer want a drop down instead of separate tiles for employees to pick from the number of pets they want on the Pet Care Plan. Created the Coverage with a Fl…
-
Person Change Life Event - Not trigger for certain casesSummary: We have a requirement where in the Global Transfer and Promotion life event should not trigger when there is no change in plan eligibility. Meaning even after t…
-
Restrictions under Benefits Enrollment?I'm looking for more information / documentation on how to use the Restrictions section under the Enrollment train stop. I've searched both the Implementing and Using Be…
-
Options chosen for Unrestricted Plan disappearing when creating another unrestricted life eventSummary: Hello, We have created an unrestricted life event on 13/8/23 and chosen an option. When we have created another life event on 14/8/23, the option chosen has bee…
-
Not able to search terminated employees in Benefit activity centerSummary: We are unable to search terminated employees in Benefit Activity Center (using effective date same as termination date). Its not showing any employees. The same…
-
We need to populate the previous coverage end date as termination date plus 2 week payroll periodSummary: Hi Team, We have a requirement to populate the coverage end date as termination date + 2-week payroll period once an employee is terminated in the system. Examp…
-
Enrollment summary giving wrong information.Summary: We do not maintain beneficiary information at our end and it is managed by third party. Employee is enrolled in spouse supplemental plan but instead of the spou…
-
Unrestricted Life event getting triggered every time an employee clicks on "Enroll Now"Summary: The Unrestricted Life Event is being triggered whenever an employee accesses ESS, logs in, and clicks on “Enroll Now.” Even though the Unrestricted plans are di…
-
Employee does not have any event in started state but still appears in the started event listEmp does not have any open or started event associated however the emp appears in the started event list in the benefits activity center.
-
How to associate enrollment data to Temp id card pageSummary: How to associate enrollment data to Temp id card pageWe have done the steps but still can not able to associate the data to the card. We have used a fake Group …
-
Unable to upload documents from pending action items in new redwood self service page.Summary: I am validating a functionality of redwood to complete the pending certification for a plan from ESS, whereas it is not allowing me to upload the document. I tr…