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Benefits
Discussion List
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In Redwood benefits activity center quick action not showing all session?Summary: Benefits activity center not showing a all quick action items only showing employee info /Documents records, can any one help me this issue .how to get it all t… -
Can you create a custom Self-Service Grouping on a Benefits Life EventIs it possible to create a custom Self-Service Grouping in the Benefits Module on a Life Event? We are testing Redwood Benefits. We have Life Events that are applicable … -
How can I add the covered individual names for some plansSummary: We have some plans which automatically cover the employee and all their eligible dependents. Is there a way to either hide the names or show that all eligible d…
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Stop element entries in specific months of the year based on Salary BasisSummary: I have a university requirement where we need to have the rates spread out over 12 months for some and 9 months for others (there's a few others in there, but t…
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Configure two coverages for same Benefit optionSummary: Hello Everyone, We have requirement wherein the Coverage consists of two part for the same option. The client wants both the components to be displayed separate… -
Error: This plan or option doesn't allow selection of primary care physicians.Summary: Hi, We have removed Primary Care Physician configuration from a plan which was previously enabled. Now we get this error when we try to evaluate a new life even…
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Need a benefit certification FF when coverage amount increasedI have configured a Supplemental Spouse Plan with explicit coverage elections ($10,000 to $250,000) and no plan options. During New Hire enrollment, employees can enroll…
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How does Variable Rate profile "Delete next change" work from Excel Worksheet?Summary: How does Variable Rate profile "Delete next change" work from Excel Worksheet? I want to un-end date 31-Dec-2026 below. But it's not doing anything, becasue "Ch…
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Oracle HCM Benefits – Fixed Cost per Dependent Based on Age Band Within a Single PlanSummary: We need to configure a benefits plan with fixed per-dependent costs based on age bands, without requiring manual plan transfers when a dependent changes age gro… -
Best Practice to handle Intervening Life Event during Open EnrollmentSummary: we are hiding report a life event Quick actions during the open enrollment to avoid backout of the Life Event. However, there is a huge volume of data request t…
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significance of the Simulate Life Event in 26CSummary: when we simuate a life Event it is not recording any of the Waiting period etc. it does not have any coverage start date or Rate start Date etc. is it possible …
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The Coverage Range not displaying based on the effective dateSummary: As part of the Open Enrollment (OE life event Date - 2027/01/01), we wanted to set the new coverage range of IRS limit for Health Savings Plan(HSA). So employee… -
Post election edit FF is errors when evaluating the Life eventSummary: I understand that Post Election Edit triggers during enrollment submission, but in my case, its triggering while evaluating the life event. I have an employee e…
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Employee+Children Option Not Available When Only "Child of a Covered Child" Relationship Exists.Summary: Hello Experts, We are observing the following behavior during Benefits enrollment and would like to understand whether this is expected functionality or if addi…
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Plan/Program configuration for two sets of employeesSummary: We have to define Plan/Program configuration for two sets of employees, only difference is the pay period for these employees. One set of employee have weekly p…
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how to migrate only the rates across environmentsHow can I migrate the rates across environments if those are not configured in the target environment. Not; The program, plans are already present in the target environm…
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Redwood Benefits – Save and Submit Option Not Available for DependentsSummary: When we are updating dependent information in people to cover page save and submit option not available is this the expected functionality? Redwood Missing Save…
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Migrate with 2026 and 2027 ratesI have configured rates for 2027 in the development environment. While migrating to a new environment which date should I use for the export and import( for the effectiv…
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How to set up HSA default during Loss of Eligibility Life Event (dependent ages out)During open enrollment this fiscal year starting on 7/1/23, the Health Savings Account was introduced with two options: Self and Family. We are now trying to set up a de…
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Redwood Cancel Work Relationship Bypass Benefit Life Event?Hello, We are currently testing Redwood pages and noticed that when we cancel Work Relationship, it does not require us to delete the employee's benefit Life Event anymo…
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How to Identify Employees Who Made Benefit Elections During a Benefits Event?Summary: We have observed that when an employee makes a dependent change during a Benefits event, the Election Mandatory Date is updated to the current system date (SYSD…
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Open Enrollment not evaluating future-dated Eligibility criteria during first day of enrollmentSummary: I am configuring Open Enrollment to run from 9/3 to 9/27. For this cycle, I end-dated our existing eligibility profiles on 12/31/2026 and created new eligibilit… -
Where can I find a report of people with documents waiting to be approved?As our team is transitioning into utilizing the Redwood experience exclusively, we are sad to see some of the features of the Responsive Benefits Service Center Dashboar… -
What is the logic behind the delivered default enrollment options?What is the logic behind the delivered default enrollment options below? New – Default; Current – Same Enrollment and Rates New – Default; Current – Same Enrollment but …
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Age changed life event is not detecting for few employeesSummary: We have Age changed life event set up at program level. As per the requirement the life event is detecting when employees turns 65 or 70. The same has been test…
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unable to see new hires post 26C patchSummary: we see two issues in Benefits Module after the 26C patch. Quick actions are missing under BAC and it pushed us to client groups using structure. why is the Bene…
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FSA Communicated amount considering 23 pay periods instead of 24.Summary: Hi we have Program setup as semimonthly and communicated freq as per pay period per element frequency. This year we are running into an issue where FSA plan is …
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Cannot delete benefit optionSummary Delete a benefit optionContent I'm configuring some benefit plans/options. I've added an option to a benefit plan and saved it, but realized that I used the wron… -
What is the best way a introduce new options in a plan if old options already in selectedSummary: We have a requirement to add new option names in a plan and end date the existing option codes from plan configuration. We make the Old option inactive from 01-… -
Redwood - Plan compare button not coming in enrollment flowSummary: Plan compare button is not coming in the enrollment flow in the self service enrollment flow in redwood page. The lookup had been enabled as per the docs- https…