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Benefits
Discussion List
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Please suggest how to end date or delete a contact which was covered priorSummary: Please suggest how to end date or delete a contact which was covered prior and now has been dropped due to death event, specially from Self service where user c… -
Alerts Composer - Notification to Employee who hasn't made elections in current enrollment windowSummary: I have a request from the business to setup an Alert in Alerts Composer to trigger a Notification for anyone who "hasn't gone into their benefit enrollment wind…
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Fast formula on benefits coverage limitI need to have a formula for the maximum coverage amount the employee is entering as part of the enrollment process. The employee cannot enter an amount more than half o…
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Interim Coverage Displays After Election Change to Decline (EOI Scenario)Summary: We have a Supplemental Life configuration where: Elections above Guaranteed Issue (GI) require EOI When a user elects above GI, the system assigns interim cover…
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Life events not triggering when assignment and salary changes are loaded through HDL file.Summary: When we're trying to load assignment, salary, address changes via HDL loader, Benefit Life Events aren't triggering. Content (please ensure you mask any confide…
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Benefits Alerts not triggering notification nor emailSummary: We are on 25C and have a requirement to notify employees when they have an enrollment window for any admin or self service life events. Once an emp reports a se…
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We need to add customized text to benefits contacts SSN (National Identifier) in Redwood 26A.Summary: We need to add customized text to benefits contacts SSN (National Identifier) in Redwood 26A. Me>Benefits>Enroll Now>Verify people to cover>Add contact Content …
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Is there an option to close Required benefits pending action that suspends enrollmentsSummary: We have a waive plan that requires document to be uploaded (Proof of other insurance) for medical plan. this action suspends the enrollment. Many times employee…
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In Benefits Under ME Tile not Showing the Your Benefits Tile ?Summary: Is the Benefits Under ME tile not showing the Your Benefits tile? Even though we enabled sandbox and EL expression and wrote the condition as YES, we are still …
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Redwood Benefits Relationship ErrorSummary: We have enabled Redwood experience for Benefits. While accessing the Benefits Relationship page, we are getting the following error " You don't have permission …
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Missing Rate Details When Eligible for Multiple ProgramsSummary: Hello, Has anyone in the community experienced this issue and found a solution? Rate details are not displaying for plans on the enrollment pages when a partici…
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Benefit admin approval after employee submitsSummary: Benefit Administrator review and approval for life event after employee submits changes in ESS. Content (please ensure you mask any confidential information): I… -
Renaming existing participant enrollment certificate typeSummary: Hi All, we've renamed the "Enrollment document" enrollment certificate to MED D Enrollment document through the Manage benefits lookup "BEN_ENRT_CTFN_TYP." This…
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hyperlink of contact page in post election edit error messageSummary: Hi Team, As per our business requirement, we need to have hyperlink of benefits contact page in post election edit error message so that employee can click on t…
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Not triggering notification when recipient mail expression is set in Alert composerThere is a requirement to set the alert notification for the Alert type:'Open enrollment reminder'. While using the below expression, the mail is not getting triggered. …
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HSA Employer Contribution mis-calculatingSummary: When a Life Event is triggered mid-year, the Employer HSA contribution is not calculating correctly but the Employee HSA contribution is. Content (please ensure…
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Benefit in oracle hcmSummary:The benefits program or plan is showing to the newly hired employee but not to the existing employee how to fix this ? Content (please ensure you mask any confid…
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Coverage amount calculation FF giving rounding issue at the endSummary: For basic life insurance plan coverages we have custom FF to calculate the coverage amount. The logic is as follow. Formula type : Coverage amount calculation. …
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Employee unable to upload Benefits certification document through self serviceSummary: Employee cannot upload document in pending action through self service. The document can be uploaded through Self Service Document Records but not through pendi…
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Is there a way to set-up an HSA so that the number of pay periods could be individually selected.Summary Can you set up an HSA so that the person can pick the number of pay periods they want the amount deducted.Content We have our HSA set up where the employee enter…
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Life event triggers when value is added to field created by DFF but not when loaded through HDLSummary: We have a Life event trigger that is triggering on manual update of the field but not when loaded through HDL. This field is deployed through a DFF. Content (pl…
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How to handle a returned check in Benefits Billing?Summary: Hello experts, I'm reviewing Benefits Billing functionality for the first time and looking for feedback and experiences in handling returned checks. Any recomme… -
How to add text below a field or placeholder text within a field on Redwood Benefit Contact Pages.Regarding the following 25B Release features: Explore the new Visual Builder Studio Business Rules for the Benefit Contact Pages Explore the New Validation Rules in Visu…
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Document approval and Received DateSummary Document of Records approval for all plans onceContent We have a requirement where Birth Certificate is needed for enrolling in Medical, dental and vision plans.…
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Not Change election in the same life eventSummary: Community, please help me. We have the following scenario: a life event is generated that allows enrollment in a plan. The user enrolls today, and the administr…
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Best practice for Using TIN and National Identifier section for ContactsSummary: Hi, Need a little clarity on TIN and National Identifier section usage in family and emergency contact information page and in people to cover page. Before redw…
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Flex Credits - employee can choose an amount more than allocatedEmployee is allocated flex credits based on Salary. Even though Allow Overspending Checkbox is unchecked in the configuration, the employee can choose an amount more tha… -
Override Employee on a Monthly Benefit Usage RequestSummary: We currently have a benefit that can be used monthly by employees. Each time the benefit is used, a request or enrollment transaction is generated. Our business…
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Cannot Process Termination Life Event - BEN_92145_MODE_LE_DIFFERSummary: I am trying to Process a Termination Life Event on an employee who termed on 3/26/26, but I am getting the following error message when trying to process the LE…
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Employees not able to add dependents when electing benefitsSummary: I know this question has been asked before, and I followed the advice on the Accepted Answer but it didn't change anything so I'm asking again. We have several …