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Benefits
Discussion List
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Can we add an Assignment Category column to the Summary of Life Events details?Summary: Would it be possible to include an Assignment Category column in the Summary of Life Events results within the Evaluation and Reporting area? This would help pr… -
Clarification on Available Continuing Benefits Types in OracleHello, I would like to seek clarification regarding the Continuing Benefits Type in Oracle. Could you please confirm the list of Continuing Benefits types available? Fro…
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query get variable rates oabSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): 12.2 Code Snippet (add any code snipp…
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Notification not triggered when benefit admin approves the certificates (BEN_DOCUMENT_APPROVAL)Summary: We have eneabled BEN_DOCUMENT_APPROVAL alert and configured certificate type in the program. The notification is not triggering when benefits team approve the d… -
Redwood benefits administration - CertificationSummary: Unable to submit certification without Document of Record Content (please ensure you mask any confidential information): We have an enrollment restriction for o…
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The previous rate payment setting at the end of the month is not working correctly.Good afternoon, I have the following issue with my previous end-of-month payment settings: It's configured for the end of the month, but when I check the registration ra…
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Seeded Benefits enrollment notification alert is not picking up emps when life event window is activSummary: Seeded Benefits enrollment notification alert is not picking up emps when life event window is active in production. Tested for 1 emp with active new hire enrol…
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Guided Journey OTBI analysis is opening in new tabSummary: When we click on OTBI analysis report embeded on Guided Journey is opening in new tab from today onwards . Earlier it is open in same window.below is the before… -
Missing employees Date of Birth functionality in BACSummary: We often receive complaint from client Benefit Administrator that they have to navigate to person management or go to client group person details to get employe…
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Terminated employees is not showing in Benefits Activity CenterThe terminated employee is not showing in Benefits Activity Center search results, i have already tried with the effective date and the 'Include Terminated Work Relation…
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Lock of the mandatory enrollment period for the benefits planFor the client I’m assisting, we have a health plan scenario where employees must remain enrolled for a specific period before they can switch plans. However, during thi… -
Best practices for using Document Records with BenefitsSummary Looking to hear best practices for using document records for employees to submit documents to satisfy their pending actions.Version 20B -
How to close pending action items for Benefits CertificationOnce the enrollments are completed by employees and the certification is submitted, it correctly routes for approval. After the approval, when I attempt to run the Manag…
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how to add manage Person deeplink in guided jouneryHi Team, We are looking to add Guided Jounery in Benefits Activity center page where we check employee enrollements details. In this page Since we can't see employee PII…
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Benefits Admin is not able to choose a dependent to enroll into a planSummary: When enrolling an employee to a plan as Benefits Admin, there is no option to choose a dependent even though Admin has access to all dependents/contacts Content…
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Can Open Enrollment be hidden from employees - so they cannot take action.Summary: We have a requirement for Open Enrollment to be used, but not allow employees to be able to make changes themselves through self service. The event will be used…
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How to display due date for uploading document for pending action for dependent verification in ESS?Summary: On admin pages under Benefits Summary, pending actions are displayed with due dates. However, self service pages (Me → Benefits → Pending action section). Is th…
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Significance of Benefits offered conditionallyWe have a field called "Benefits Offered Conditionally" at the contacts page. Please let us know the impact of this field and where do we use this information.
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Salary Change life event getting evaluated instead of Status Change life eventHello Good-Morning Everyone, I hope this message finds you all well !! We are encountering an issue when transferring an employee from a Full Time/Part Time (Benefits-el…
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Loss of Enrolled DependentsGood morning. I am requesting your guidance on the following issue we have in our project: In the Benefits Activity Center functionality, I am trying to generate a new D…
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HDL Assignment change load not triggering benefits life event based on PER_ALL_ASSIGNMENTS_MSummary: We have a Benefits life event configured to trigger when EE changed from FT to PT below: Person Change:Part-Time to Full-Time Table Name:PER_ALL_ASSIGNMENTS_M C…
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added during enrollment LE getting triggered automatically during HR transactionsSummary: we observe that the Added during enrollment getting auto triggered dueing HR Transactions and other Life events. How do we stop the auto detection? the Added du…
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How to generate error message in fast formula for 'Coverage Upper Limit'I want to add a custom error message incorporated into the 'Coverage Upper Limit' fast formula, if there is no benefit balance exist for the employee. How to add a pop m…
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DELINK_BEN_DATA_ON_HD_CHG is not deleting Benefits EnrollmentsSummary: DELINK_BEN_DATA_ON_HD_CHG is not deleting Benefits Enrollments Content (please ensure you mask any confidential information): Enabled the DELINK_BEN_DATA_ON_HD_…
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Benefits Activity Center - Filter functionality to exclude future dated Detected life eventSummary: We are trying to exclude/filter out future dated detected life events from appearing under the Life Event Status - Detected status filter. An example of a futur… -
Unable to add Parameters to Business Object Functions in AI Agent StudioSummary: Unable to add Parameters to Business Object Functions in AI Agent Studio. After enetering the Parameter info and clicking Done button not saving the Parameter t… -
No longer getting benefit error when trying to move employee's start dateSummary: We used to get an error message when a hire start date was needing changed when a life event was triggered. With 26A, now we're not getting that message. Conten…
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Self service grouping names are not editable for few plan typesWhile trying to change the self service grouping names for the various plan types, I observed that few of them are not editable and few groupings can be edited. Can some…
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Reinstatement Rule is not working as expected for New Hire Life event.Statement: An employee hired on 6/15 and a new hire triggered; employee was able to enroll into the benefits. A day after the new hire event, home address change event g…
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How to Restrict Element List View in My CompensationSummary: We are trying to restrict the visibility of compensation elements for employees and managers in My Compensation > Additional Compensation. Content (please ensur…