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Benefits
Discussion List
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Custom Alert for EOI SuspensionSummary: How do I build a Custom Alert similar to Benefit Pending Actions Alert to trigger when EOI document is not submitted. Please give me the Filter Expression and R… -
Benefits Eligibility Start DateSummary: we have a customer moving out from Legacy System (example Plan System) to Oracle HCM cloud. The Legacy system has the field called Benefits Elgibility Start Dat…
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Benefits Redwood VBCS Personalization Impacting Both Overview and Self Service Enrollment PagesHi In Benefits Redwood, we have hidden the Beneficiary Organization field on the Benefits Landing page (Overview) using VBCS personalization. However, after applying thi… -
Self Reporting Life Event returns document type is inactive when you click on SaveSummary: I have received the same error message after five attempts to self-report life events. Despite HR confirming no changes to active document types, I am unable to…
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How to configure custom roles to users to grant view-only access to Benefits TransactionsSummary: We are creating custom roles for users, who require read-only Benefits transaction access to the list of access areas below. We cannot find the Duty Roles, Priv…
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Benefits program is present in system but not coming in plan configuration areaBenefits program is present in system but not coming in plan configuration area. When I enroll an employee in Benefits, I can see the program when enrolling. But soon as…
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Need to Auto Enroll / Decline HSA planSummary: we are rolling out Benefits for one of our US customer. Their requirement is to automatically decline or enroll in HSA plan based on their HSA related Medical P…
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Benefit program ,Option not visible after 26B upgradeSummary: Benefit Program and Option not visible in the Benefit Admin page after 26B upgrade It it available in the backend as we are able to see this in the Diagnostics …
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Not able to see Benefits Program in search resultsSummary: I am able to see the Program during enrollment. It is also coming at the back end Content (please ensure you mask any confidential information): Version (includ…
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Cannot add Manage Benefit Relation (BEN_MANAGE_BENEFIT_RELATION_PRIV) to custon roleSummary: We are implementing Redwood Benefits and are updating our custom benefit roles to use the Redwood Pages. Manage Benefit Relation is missing and cannot be added.…
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Should be able to select waive plan but not change option or across to another plan for medicalSummary: For a qualifying life event, the employee should be able to move from current enrollment (for example: HDHP Emp+Spouse) to waive plan, but they should not be ab…
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The fnd_documents table is not populating the dm_document_id for DORWe are uploading documents using DOR in fusion. dm_document_id is not getting populated in the FND_DOCUMENTS table.
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Benefit Rate Start Date - Best Practice?Summary: Hi, we have a Weekly payroll and our benefit Rate Start Date is the prior pay period ("Pay period start, before first check, on or after cover start") so a dedu…
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How to trigger life event when either the employee or any of the covered dependent's ageband changeSummary: How to trigger life event when either the employee or any of the covered dependent's age band changes ? Content (required): We have a requirement that rate shou… -
Validate Logs in Fast Formula for Person Change Causes Life EventSummary: We are trying to validate the Logs in Fast Formula but it seems that it is not showing when we run Evaluate Life Event the logs attached in FF is not showing in…
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seeded pending action alert is erroring outSummary: Seeded Pending action Alert is giving error,It was working fine till 25D Content (please ensure you mask any confidential information): Version (include the ver…
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Employee was not able to enroll into the Benefits from Employee Self Service PageSummary: Hello, We are using Seeded Employee role, but the employee was not able to "Enroll" into the Benefits from Employee Self Service Page. We can see that Enrollmen…
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Document requirement not for employee only for AdminSummary Requirement is that the EOI Document pending action should be available only to Admin but not employee. Content (please ensure you mask any confidential informat…
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Can we have approval for date of death field update from ESS pageSummary: Hi All, We have created Death of spouse or dependent event, which is an employee-initiated event from the ESS page. We have enabled the Date of Death (DOD) fiel…
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Retirement Savings Plan Not Persisting for Active E Records After Life Event ProcessingWe are working to ensure that any individual with an active “E” record remains eligible to participate in one of our retirement savings plans. This population primarily …
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Ability to add link to vendor website/add verbiage for employeeSummary: Enrollment certificate has been set up. The Employee can add certificate and /URL. Can we add verbiage to display to employees when they are adding certificate?…
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Does anyone have a template of a Spark 2.0 File for 401K 403b to TPASummary: We are new to Cloud and looking to see if anyone is willing to share their Spark 2.0 Data model with us to send to our 403b TPA TIAA. Content (please ensure you…
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Please suggest how to end date or delete a contact which was covered priorSummary: Please suggest how to end date or delete a contact which was covered prior and now has been dropped due to death event, specially from Self service where user c…
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Alerts Composer - Notification to Employee who hasn't made elections in current enrollment windowSummary: I have a request from the business to setup an Alert in Alerts Composer to trigger a Notification for anyone who "hasn't gone into their benefit enrollment wind…
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Fast formula on benefits coverage limitI need to have a formula for the maximum coverage amount the employee is entering as part of the enrollment process. The employee cannot enter an amount more than half o…
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Interim Coverage Displays After Election Change to Decline (EOI Scenario)Summary: We have a Supplemental Life configuration where: Elections above Guaranteed Issue (GI) require EOI When a user elects above GI, the system assigns interim cover…
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Life events not triggering when assignment and salary changes are loaded through HDL file.Summary: When we're trying to load assignment, salary, address changes via HDL loader, Benefit Life Events aren't triggering. Content (please ensure you mask any confide…
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Benefits Alerts not triggering notification nor emailSummary: We are on 25C and have a requirement to notify employees when they have an enrollment window for any admin or self service life events. Once an emp reports a se…
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We need to add customized text to benefits contacts SSN (National Identifier) in Redwood 26A.Summary: We need to add customized text to benefits contacts SSN (National Identifier) in Redwood 26A. Me>Benefits>Enroll Now>Verify people to cover>Add contact Content …
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Is there an option to close Required benefits pending action that suspends enrollmentsSummary: We have a waive plan that requires document to be uploaded (Proof of other insurance) for medical plan. this action suspends the enrollment. Many times employee…