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Benefits
Discussion List
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Oracle Benefits Enrollment Flow Skips Remaining Plan Types and Routes Directly to Review and SubmitSummary: During benefits enrollment, when an Admin makes elections on behalf of employee in one benefit category (plan type) and clicks Continue, the system bypasses the… -
What is the security role needed to delete documentsSummary: We need to delete duplicate documents of records. What is the security role needed to be able to delete. Content (please ensure you mask any confidential inform…
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Benefits Waiting Period Formula Coverage Start Date IssueRequirement: Employee hired within last 10days of the month, Benefits to start first of next month after skipping immediate month. Employee hired before last 10days of t…
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Redwood Benefits ESS questionsSummary: I have several questions about what can or cannot be done to customize Benefits ESS pages. My suspicion is that these things CAN'T be changed, and I searched th…
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Error in Benefits Enrollment LoadHello Team, We are attempting to load Benefits Enrollment through the Upload Benefits Enrollment process by creating the data within a workbook. However, we encounter th…
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Unable to add Parameters to Business Object Functions in AI Agent StudioSummary: Unable to add Parameters to Business Object Functions in AI Agent Studio. After enetering the Parameter info and clicking Done button not saving the Parameter t… -
Backend tables not updated despite life events being Processed and Closed.Summary: Hello, We are encountering an issue where certain life events (such as Death, Termination, and Full-Time to Part-Time) are not being reflected in the backend ta…
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Post election edit FF for DOB and gender checkCurrently we have post election edit FF to check DOB and gender of dependents who are enrolled in medical, dental and vision. We need to display error when employee trie…
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life event for person DFF changesSummary: life event for person DFF changes Content (please ensure you mask any confidential information): Hi, The client wants to have the life event triggered when ther…
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Add Benefit Relationship Button is missing in 26ASummary: After clicking on “Benefits Relationship” link the “Add Benefits Relationships” button should be present. which is missing after 26A update Anyone else facing t…
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What are the best practices for configuring and triggering Life Events?Summary: We are having issues with Life events that involve HSA and FSA elections Content (required): The elections intermittently calculate based on incorrect dates Ver… -
Waiting Period Rule with period start date "original date of hire" throwing an error while evaluatioSummary: Waiting Period Rule with period start date "original date of hire" throwing an error while evaluation. The requirement is that they have 3 months waiting period…
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Redwood: Guided Journeys Not Visible on Mobile App for Benefits Self Service PagesSummary: We have Guided Journeys created and configured, and they are attached to Benefits Self Service pages built using VBCS (Redwood UI). However, the VBCS page to wh… -
Open enrollment HSA communicated amount calculation issueWe are processing open enrollment in physical year jul-2026. For HSA plan rates, the value passed to payroll is communicated amount and in element frequency rules, first…
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Derived Factors for 90 Day ReviewSummary Adding a length of service derived factor to a 90 day review eligibility profileContent We are in the process of building and launching a new 90 day performance …
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Is it possible to apply payments to certain plans based on the amount received in benefits billingIs it possible to apply payments to certain plans when money is received in benefits billing? Example employee has 4 plans and makes a payment, can we dictate on how the… -
Organization Name for the temporary ID in benefit planSummary: From where does the Oraganization Name comes in the Plan > Additional Information This is for seeting up Temporary ID Content (please ensure you mask any confid…
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HSA rates are not calculating properly for new hiresHello everyone, We have a requirement to calculate HSA rates based on the remaining pay periods, ensuring that the calculation considers only 52 weeks and not 53 weeks. …
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Take a closer look at the Review Employee Resources page within Cloud Redwood BenefitSummary: From the Redwood Benefits landing page, employees can easily navigate to the Review Employee Resources page, your centralized hub for benefits related informati… -
Removing the timestamp from the Enroll Now message.Summary: Is it possible to modify the Open Enrollment message that displays in self service, to remove the timestamp? Content (please ensure you mask any confidential in…
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Interim Coverage for LTD with Waive as Separate PlanSummary: I’m working on a configuration where Voluntary Long-Term Disability (VLTD) requires EOI and should be placed in suspended status, while Waive Voluntary Long-Ter…
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How do I add a beneficiary organization to existing organizations?Summary: trying to add a beneficiary organization for an employee to elect as beneficiary for her life plans. Content (please ensure you mask any confidential informatio… -
Significance of Benefits offered conditionallyWe have a field called "Benefits Offered Conditionally" at the contacts page. Please let us know the impact of this field and where do we use this information.
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Open Enrollment Server Timezone WorkaroundsSummaryProvide the capability for Open enrollment through till midnight ContentDue to data centers located in a different timezone than i.e. CST. A workaround which can … -
Benefits for surviving spouse throwing an errorI have created a surviving spouse as a non worker and tried to evaluate the life event from the BSS. However it throws a payroll relationship error. Surviving spouse doe…
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OTBI Analysis/SQL Query to return Benefits Rates, Plan Ids, descriptionsHello, Looking for an OTBI Analysis (tables)/SQL Query to return Benefits Rates, Plan Ids, description etc.? Version 23C Thanks Gail -
Scheduled Batch processing of Termination Life EventsSummary The Scheduled Evaluate Life Events batch is not able to process all Termination life eventsContent Wanted to discuss in the forum on how companies are scheduling…
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How to close pending action items for Benefits CertificationOnce the enrollments are completed by employees and the certification is submitted, it correctly routes for approval. After the approval, when I attempt to run the Manag…
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Loss of eligibility does not change option to SingleSummary: Hi, Loss of eligibility triggers does not change option to single. Example If employee is enrolled in Family option with child, loss of eligibility life event e…
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Grouping Line EFFs by Context in Sales Order Redwood UISummary: Hi Experts, We have enabled Line EFFs (Extensible Flexfields) in the Sales Order Redwood UI using Visual Builder Studio. Our implementation includes a large num…