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Employee+Children Option Not Available When Only "Child of a Covered Child" Relationship Exists.

Summary:

Hello Experts,

We are observing the following behavior during Benefits enrollment and would like to understand whether this is expected functionality or if additional configuration is required.

Scenario:

We have two dependent relationship types configured:

  1. Child
  2. Child of a Covered Child

Observation:

  • When an employee has both a Child and a Child of a Covered Child dependent, the Employee + Children coverage option is available during enrollment.
  • However, when the employee has only a Child of a Covered Child dependent and no dependent with the relationship type Child, the Employee + Children coverage option is not displayed.

Additional Configuration:

  1. Plan level > Medical Plan > Eligibility Train Stop > Allowable dependent or beneficiary designees.

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