Benefits Service Center
Discussion List
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Benefit Options Level Instructions not showing directly on the page but need to click view detailsSummary: We have configured the benefit option level instructions in different options. But instead of showing directly on the screen ,user have to click on view details… -
HSA recalculates rate for each life eventWhen an employee is enrolling in HSA plan for first time ,The system calculates the HSA based on the number of pay periods remaining. However, when new life event is eva… -
Enable Multiple Assignment processing for BenefitsSummary: Hi team, We have scenario where an employee can have a temporary Global Transfer while having the primary work relationship active. The requirement is that the … -
New Hire / Newly Eligible enrollment during Open enrollment and after Open enrollmentSummary: Dear All, The client requires separate navigation for the following: One for New Hire / Newly eligible / ongoing eligible Life Event enrollments during Open Enr…
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Life Events for Death of Dependents (Only Children+Spouse)- Using Related Person ChangesSummary: Hi Team, We are creating a new Life event Death of Dependent(Only Spouse and Children) We are trying to achieve this by using Related Person Changes -Data Chang…
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Benefits: How to hide an option from employees but visible to the Benefit Specialist Only?Summary: Hello, We have a business requirement that a benefit option should be hidden from all employees but visible only to an administrator such as a Benefit Specialis…
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Error while updating the benefit relationshipWhile setting up the benefit relationship, I am getting an error You don't have permission to insert, update, or delete this record. (BEN-991284) Details: You can insert…
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Benefits Plan with Automatic Enrollment Method Not Enrolling EmployeesSummary: Dear Team, We have created a new Benefits Plan – Medical Health Insurance and configured the enrollment method as Automatic. Our expectation is that the plan sh…
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Employment Info and Compensation on Benefits Activitiy CenterAfter enabling Redwood for Benefit Module, the compensation and employment info quick actions are not visible. Following the community post here, we have enabled two pro…
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Configure Default Benefit RelationshipSummary Enable Multiple Assignment Processing in Configure Default Benefit RelationshipContent I'm still learning Fusion Benefits In Oracle document I read that we can u… -
Rate Periodization Formula Behavior for Missed Payroll Deductions During Leave PeriodsHello Team, We have a requirement to stop payroll deductions when an employee goes on certain types of leave. Specifically, HSA/FSA deductions should stop during the lea…
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Problem saving elections because another enrollment exists in the same element errorSummary: We are gearing up for 2027 open enrollment and are trying to finalize setup so we can begin testing in the Redwood interface. We seem to be having trouble getti…
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Error"After the security administrator regenerates the access control list, you can see the details"I am getting the below error in the redwood in the Benefits Activity Centre. I am able to access all the other pages. Any input? Navigation:Home»Benefits Administration …
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How can we hide the Life Event enrollment banner countdown on Redwood ?Summary: We’re using Oracle Fusion HCM Benefits – Redwood Self-Service. During an Enrollment window, the landing page banner displays a message such as “Your enrollment …
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In Redwood benefits activity center quick action not showing all session?Summary: Benefits activity center not showing a all quick action items only showing employee info /Documents records, can any one help me this issue .how to get it all t…
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How does Variable Rate profile "Delete next change" work from Excel Worksheet?Summary: How does Variable Rate profile "Delete next change" work from Excel Worksheet? I want to un-end date 31-Dec-2026 below. But it's not doing anything, becasue "Ch…
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Best Practice to handle Intervening Life Event during Open EnrollmentSummary: we are hiding report a life event Quick actions during the open enrollment to avoid backout of the Life Event. However, there is a huge volume of data request t…
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significance of the Simulate Life Event in 26CSummary: when we simuate a life Event it is not recording any of the Waiting period etc. it does not have any coverage start date or Rate start Date etc. is it possible …
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Post election edit FF is errors when evaluating the Life eventSummary: I understand that Post Election Edit triggers during enrollment submission, but in my case, its triggering while evaluating the life event. I have an employee e…
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Employee+Children Option Not Available When Only "Child of a Covered Child" Relationship Exists.Summary: Hello Experts, We are observing the following behavior during Benefits enrollment and would like to understand whether this is expected functionality or if addi…
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Migrate with 2026 and 2027 ratesI have configured rates for 2027 in the development environment. While migrating to a new environment which date should I use for the export and import( for the effectiv…
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How to Identify Employees Who Made Benefit Elections During a Benefits Event?Summary: We have observed that when an employee makes a dependent change during a Benefits event, the Election Mandatory Date is updated to the current system date (SYSD…
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Where can I find a report of people with documents waiting to be approved?As our team is transitioning into utilizing the Redwood experience exclusively, we are sad to see some of the features of the Responsive Benefits Service Center Dashboar… -
Age changed life event is not detecting for few employeesSummary: We have Age changed life event set up at program level. As per the requirement the life event is detecting when employees turns 65 or 70. The same has been test…
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unable to see new hires post 26C patchSummary: we see two issues in Benefits Module after the 26C patch. Quick actions are missing under BAC and it pushed us to client groups using structure. why is the Bene…
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Processing New Hire life event and Open enrollment for December New hiresSummary: Process New Hire life event and Open enrollment for December New hires Content (please ensure you mask any confidential information): We have our Medical and De…
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Update HSA from annual coverage amount to per pay period amountSummary: Client wishes to update HSA from annual coverage amount to per pay period amount during Open Enrollment event 2027. Content (please ensure you mask any confiden… -
Annual rate calculation based on remaining pay periods based on joining date of employeeSummary: We have a requirement that for the benefit plan FSA, the amount will be added by the employee manually while enrolling for the plan. Currently the annual amount…
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Oracle Benefits: Display Pre-Tax and Imputed Income Amount on Enrollment Election TileSummary: In the Benefits self-service enrollment page, when a plan covers a Domestic Partner and generates taxable imputed income, the election tile displays only the em…
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The life event global transfer doesn't triggerI have configured the life event to be triggered. Is the data change not correct in this case.