Benefits Service Center
Discussion List
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'Enroll in Default' process not picking all employees after Participant Conversion loadSummary: Default enrollment process is not getting applied to all employees when ran after conversion load Content (please ensure you mask any confidential information):… -
Benefits Enrollments- Need to replicate the previous year enrollments after end-dating the Elements.Summary: Hi Team, We’re encountering an issue in the Benefits area when trying to enroll an employee retroactively into a plan with the Associate + Family or Associate o…
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Proof of good health EOI is getting approved/denied for both spouse and employee togetherWe have done EOI setup for both Employee & Spouse, the document we have used is proof of good health for both of the plans. However if we have a case wherein Employee Li…
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Benefits Administrator Job Role not working in RedwoodSummary: My Client super users had seeded Benefits Administrator Job role to their user profiles in RUI phase. They were able to query and search for users with the seed…
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Where can I find the calculation rules on a planSummary: We have a plan that will be a per pay period amount (so biweekly) Example if they want to contribute 10$ out of each paycheck - we have 26 PP so the Annual amou… -
Under Redwood pending actions items are cleared even after entering the received date post due dateHi Team, We have scenario under redwood where pending action items are getting approved even after the Due dates are passed(Received date provided is greater than due da…
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Beneficiary and Dependent data getting carry forwarded from First Life Event to Second Life Event.Summary: Hi Experts, We are loading 2 years of Benefits enrollment data into Oracle system using 2 LifeEvents (namely 'Conversion-1' and 'Conversion-2') ,accordingly i l…
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BENEFITS SIDE PANELSummary: In Benefits after clicking enroll button of a car plan, from the side panel can i select more options such as car model name, car model number etc to enroll wit…
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Life event submission notification to AdminsHello Team, We have configured Self-Service events with an Approval process for employees. Currently, when an employee submits a self-service event or when an Admin reje…
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Making dependent certification mandatory.Summary: Hello, we have a requirement where employee needs to provide certificate (Marriage/Birth certificate) once they add dependent in 'people to cover' page and befo…
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Process to End date Benefit Relationships for all Employees in the systemSummary: Process to End date Benefit Relationships for all Employees in the system Content (please ensure you mask any confidential information): We have Benefits module… -
How to create a life event which will be auto-triggered when Payroll relationship will be changedHow to create a life event which will be auto-triggered when Payroll relationship of a person will be changed from Biweekly to weekly? -
benefits activity center search returning duplicate rowsSummary: when we search we get multiple rows in Benefits Activity Center. The employee has one Pending InActive record and one Active Employee No Payroll record. While t…
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Redwood Benefits: "After the security administrator ACL Regeneration Error" Post-RefreshSummary: We are facing an issue with the Benefits Activity Center (Redwood) following an environment refresh from Dev1 to Dev3. All the Users are seeing the following me… -
Error"After the security administrator regenerates the access control list, you can see the details"I am getting the below error in the redwood in the Benefits Activity Centre. I am able to access all the other pages. Any input? Navigation:Home»Benefits Administration …
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Able to add Beneficiary %contribution for a deleted contactSummary: From Me> Benefits, When i clicked on Before you enroll and try adding a contact and then deleted the contact. I clicked on Change Beneficiary quick action and w…
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Unable to add an open life event in benefit summary pageSummary: While i try to add the Open life event in the Evaluated Life events section in Benefits Activity Center, I am unable to enter the occurred date and not able to …
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Is anyone having to approve Pending Actions twice?Summary: We are running into a situation where we click to approve a pending action, and we have to complete this action twice. We enter the received date, the document …
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Action item for waiver plan certificationHello, I'm setting up a waiver plan, and I want to require proof when the employee makes that choice. We've identified an action item called "WVPRTNCTFN" – "Waive Partic… -
Facing error while going to enroll benefits plan to employees.ORA-06512 Error When Enrolling Employees in Benefits Plan Hi Team, I am encountering an error while attempting to enroll employees in a benefits plan. The enrollment pro…
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Reversal of Termination life eventWhen the employees termination is reversed, a reverse termination life event is configured and is detecting as of the recorded date. However, I am unable to reinstate th…
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Excluding Casual Employees from New Hire benefit Life EventWe are trying to exclude Casual employees from the “New Hire” life event, so that employees with Assignment Category = Casual are not enrolled during the New Hire proces…Vikas Kumar Thakur-Oracle 11 views 5 comments 0 points Most recent by Vikas Kumar Thakur-Oracle Benefits -
I have multiple life events, but if one life event is open, the system is not evaluating the others.Summary: If one life event is open for enrollment, another life event is not being evaluated. Currently, my requirement is that if a subsequent life event is triggered, … -
Allow Employees to Select Plan First then allow them to select the coverage optionSummary: Any Method to allow the user to select a Plan tier before having to select the enrollment options. Currently we have HSA Medical Plans and Health Savings Accoun…
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Loading Potential Life event as self reported life event through hdlSummary: Hi Experts, As part of Benefits Load we are loading some life events data through HDL using PotentialLifeEvent.dat ,we have a requirement to load these Potentia…
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Options chosen for Unrestricted Plan disappearing when creating another unrestricted life eventSummary: Hello, We have created an unrestricted life event on 13/8/23 and chosen an option. When we have created another life event on 14/8/23, the option chosen has bee…
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Employee does not have any event in started state but still appears in the started event listEmp does not have any open or started event associated however the emp appears in the started event list in the benefits activity center.
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How to associate enrollment data to Temp id card pageSummary: How to associate enrollment data to Temp id card pageWe have done the steps but still can not able to associate the data to the card. We have used a fake Group … -
Enrollments are displaying the plans out of their hierarchical order in 25B RedwoodSummary: When looking at the enrollments for the employees, the first 14 benefit plans display in their proper order; however, the remaining benefit plans are out of ord…
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New ways to track Employee Wellness and TobaccoSummary: We currently use the built in tobacco field in Person Info and we built an EFF to track Wellness Flags. Both of which contribute to the deduction amounts from T…