Unable to do VBS Customization for functionalities under benefits activity center

We have a inquiry role requirements for Benefits module. Earlier we had raised an SR and Oracle confirmed that this is a GAP from Oracle where the view only privileges or duty roles is not working as expected and will try to correct this during the future releases. However they also mentioned that we can try to do page customization through VBS and achieve the expected results now. I did try limiting the privileges as much as possible for Benefits inquiry role but for most area we have dependency on personalization which we tried doing but no luck as VBS