Benefits Service Center
Discussion List
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Termination Life Event Trigger on termination dateSummary: All the termination date DBIs for Person change cause life event trigger return the date after termination. I need to return the termination date in a formula. … -
How to handle intervening LE during OESummary: I understand that we have Profile Option " Prevent back out LE" to avoid back out of LE during OE. do we have any options to handle Intervening LE during OE wit…
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Plan deduction should happen ones each yearThe deduction should not appear again after each life event. The element is created Recurring entry : Nonrecurring The rates are Recurrence: Once Still, When the new lif…
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Hide Actions in benefits summary for benefits activity centerSummary: We have business requirement to hide Court Orders and document records. How is it possible to acheive. Content (please ensure you mask any confidential informat…
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2 EE Spouse ID field missing from RedwoodSu The 2 EE Spouse ID "link" does not appear to be available Redwood, however, you can find it within the UI under My Client Group > Person Management> Person Informatio… -
ACA 1095-C report is not showing correct code in row 16I am generating 1095-C for my client. We want to get code 2C in line 16 of 1095-C report. In the ACA spreadsheet, I have entered 1E for all months in line 14, gave the a…Anubha Jain 11 views 2 comments 0 points Most recent by Rachel_Strong Payroll and Global Payroll Interface (GPI)
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Benefits issues- zero deductions after the payroll processingSummary: Content (please ensure you mask any confidential information): We have a requirement in our project where, in the Benefits area, we are trying to reinstate bene…
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Benefit Medical Element to be linked from Active No Payroll ASG to Suspended Payroll Eligible ASGSummary: Employment Model is Two Tier - Single Assignment, Configure Default Benefit relationship is marked as Primary Assignment. we have a case where A person has Home…
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Enrollment result didn't satisfy the post election edit rulesHi, Getting the below error message . Any idea how to rectify? I tried making the potential life event to voided. still facing the same error. OR should evaluate the par…
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REDWOOD: Benefit Activity Center - Why are new hires not showing up in the search?Summary: When we add a new employee record, we see the record in our global search and on other pages, however we are unable to find them on the Benefit Activity Center … -
Not able to hide Coverage amount field for Life assurance Benefit in Benefit Summary redwood pageSummary: How to hide Coverage amount field for Life assurance Benefit in Benefit Summary redwood page from VBCS tool Content (please ensure you mask any confidential inf…
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how to restrict enrollment opportunities after a dateI would like to prevent the employee from changing the enrolments after a particular date say 30th September every year for one plan type. The plan which the employee ha…
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When we approve a pending action as an admin, it always stays in Pending Approval.Summary: We want to upload and approve an employee’s pending action at the same time, but it doesn’t work — it remains in Pending Approval. Content (please ensure you ma… -
only able to see the primary beneficiary in the enrollmentSummary: After adding beneficiaries I am only able to see the primary beneficiary in the enrollment. However, I am able to see contingent beneficiaries when I click on t…
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Overridden Coverage amount did not Carry Forward to the Next Life EventSummary: Overridden Coverage amount did not Carry Forward to the Next Life Event Content (please ensure you mask any confidential information): The Firm Funded Life Plan…
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Dependent Coverage Start Date Formula - 15 days after Date of BirthSummary: We have a requirement that a new born child (14 days and below) can be enrolled but the coverage should start when the child reaches 15 days old. We tried creat…
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Customization – Add an icon preview in the Pending Actions panel when uploading a Document RecordSummary: In the Benefits Pending Actions section, we need to be able to view the file before approving or rejecting it. Content (please ensure you mask any confidential …
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How do you restrict employee from enrolling into an option?Summary: We have a requirement to suspend optional life insurance for elected coverage over $500K (GI), with interim coverage being $500K (GI). Our first solution was to…
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beneficiaries are not visible for voluntary plansSummary: We have a requirement to enable beneficiaries to be allotted effective 07/01/26 for the voluntary plan. We enabled the configuration under Designation Requireme…
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Change Beneficiary life event processes and closesSummary: When are Benefit Consultant's add the life event 'Change Beneficiary Designation' the life event will just process and close. It does not allow us to re-open so… -
A valid program or plan year period is missing for this compensation object.Summary: A valid program or plan year period is missing for this compensation object. This error occurred in the package ben_enrolment_requirements.enrolment_requirement… -
BEN Due date error not triggering when documents are uploaded past the due dateSummary: Please detail the steps to reproduce the issue. Include navigation path, responsibility name, and error message, if applicable. Answer: For the Document related…
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How to clear Benefit error "another enrollment exists in the same element that this enrollment uses"Hello Oracle Community, I am hoping someone can assist me with a roadblock I am encountering. Our LTD ER plan has two options (60% up to 5K and 60% up to 7K). The 7K opt…
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Need to hide URL for uploading court order attachmentsSummary: Hello, We are in implementation phase and we need to hide the URL box from benefits court order attachments. We need only Drag and drop box. Also, system should…
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Unable to find employees age, address or Date of Birth from BACSummary: Currently, we are in 25D and we have been receiving frequent complaints from our Benefits Administrators as they were not able to toggle from Benefits Activity …
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The 'Enroll in Default Benefits' process is failing to trigger automaticallySummary: The 'Enroll in Default Benefits' process is failing to trigger automatically upon the completion of the 'Evaluate Life Event Participation' process. Despite sub… -
Reduce Coverage By 50% when Spouse turns 70 yearsHello Experts, We have a business requirement where the Coverage Amount for Supplemental Spouse Plan should be reduced by 50% through a Life Event when the Spouse turns …
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Ability to remove HSA coverage including the seed(Employer Contribution)Summary: Hi Team, Is there the ability to remove the HSA coverage including the seed. For example the employee is covered on their parent’s plan or has reached the maxim…
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Facing Error: You need to enter a date of birth that's before the start date of the person record.Summary: Hello, we're performing data migration of contacts for benefits. We have faced the following error: 'You need to enter a date of birth that's before the start d…
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Autocomplete rules for covered Dependents validation for planSummary: Hi All, We are currently in the implementation phase and have a specific requirement: When an employee elects a Medical Plan option (e.g., "Employee + Family" c…