Benefits Service Center
Discussion List
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Processing New Hire life event and Open enrollment for December New hiresSummary: Process New Hire life event and Open enrollment for December New hires Content (please ensure you mask any confidential information): We have our Medical and De… -
Life Events for Death of Dependents (Only Children+Spouse)- Using Related Person ChangesSummary: Hi Team, We are creating a new Life event Death of Dependent(Only Spouse and Children) We are trying to achieve this by using Related Person Changes -Data Chang…
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Open Enrollment Displays Future Rates, but Open Late Entrant is not showing future rates.Summary: Hello Experts, We have observed inconsistent rate display behavior between Open Enrollment (Scheduled Life Event) and Open Late Entrant (LE) (Non-Scheduled Life…
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Contact Relationship Updated from DP to SP During Open Enrollment, Displays EMP+DPSummary: Hello Experts, We have identified what appears to be unexpected behavior during the Open Enrollment process and would like to understand whether this is expecte…
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Benefit Options Level Instructions not showing directly on the page but need to click view detailsSummary: We have configured the benefit option level instructions in different options. But instead of showing directly on the screen ,user have to click on view details… -
HSA recalculates rate for each life eventWhen an employee is enrolling in HSA plan for first time ,The system calculates the HSA based on the number of pay periods remaining. However, when new life event is eva…
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Supplemental Spouse and Child Plan Visible Without Spouse and child RelationshipSummary: Hello Experts, We have configured a Supplemental Spouse Plan/Supplemental Child Plan in Oracle Benefits. Our business requirement is that the plan should only b…
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Display coverage amount during enrollment without clicking on view details or in submit pageSummary: Can we display coverage amount during enrollment without clicking on view details or in submit page in Oracle fusion Benefits Redwood Content (please ensure you…
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Seeded Alert Still Triggering After Disabling Seeded Template.Summary: Hello Experts, I am testing the seeded Benefits alert "Summary of Elections at Open Enrollment". As part of the configuration, I disabled the seeded notificatio…
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Enable Multiple Assignment processing for BenefitsSummary: Hi team, We have scenario where an employee can have a temporary Global Transfer while having the primary work relationship active. The requirement is that the … -
New Hire / Newly Eligible enrollment during Open enrollment and after Open enrollmentSummary: Dear All, The client requires separate navigation for the following: One for New Hire / Newly eligible / ongoing eligible Life Event enrollments during Open Enr…
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Benefits: How to hide an option from employees but visible to the Benefit Specialist Only?Summary: Hello, We have a business requirement that a benefit option should be hidden from all employees but visible only to an administrator such as a Benefit Specialis…
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Error while updating the benefit relationshipWhile setting up the benefit relationship, I am getting an error You don't have permission to insert, update, or delete this record. (BEN-991284) Details: You can insert…
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Benefits Plan with Automatic Enrollment Method Not Enrolling EmployeesSummary: Dear Team, We have created a new Benefits Plan – Medical Health Insurance and configured the enrollment method as Automatic. Our expectation is that the plan sh…
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Employment Info and Compensation on Benefits Activitiy CenterAfter enabling Redwood for Benefit Module, the compensation and employment info quick actions are not visible. Following the community post here, we have enabled two pro…
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Configure Default Benefit RelationshipSummary Enable Multiple Assignment Processing in Configure Default Benefit RelationshipContent I'm still learning Fusion Benefits In Oracle document I read that we can u… -
Rate Periodization Formula Behavior for Missed Payroll Deductions During Leave PeriodsHello Team, We have a requirement to stop payroll deductions when an employee goes on certain types of leave. Specifically, HSA/FSA deductions should stop during the lea…
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Problem saving elections because another enrollment exists in the same element errorSummary: We are gearing up for 2027 open enrollment and are trying to finalize setup so we can begin testing in the Redwood interface. We seem to be having trouble getti…
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Error"After the security administrator regenerates the access control list, you can see the details"I am getting the below error in the redwood in the Benefits Activity Centre. I am able to access all the other pages. Any input? Navigation:Home»Benefits Administration …
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In Redwood benefits activity center quick action not showing all session?Summary: Benefits activity center not showing a all quick action items only showing employee info /Documents records, can any one help me this issue .how to get it all t…
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How does Variable Rate profile "Delete next change" work from Excel Worksheet?Summary: How does Variable Rate profile "Delete next change" work from Excel Worksheet? I want to un-end date 31-Dec-2026 below. But it's not doing anything, becasue "Ch…
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Best Practice to handle Intervening Life Event during Open EnrollmentSummary: we are hiding report a life event Quick actions during the open enrollment to avoid backout of the Life Event. However, there is a huge volume of data request t…
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significance of the Simulate Life Event in 26CSummary: when we simuate a life Event it is not recording any of the Waiting period etc. it does not have any coverage start date or Rate start Date etc. is it possible …
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Post election edit FF is errors when evaluating the Life eventSummary: I understand that Post Election Edit triggers during enrollment submission, but in my case, its triggering while evaluating the life event. I have an employee e…
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Employee+Children Option Not Available When Only "Child of a Covered Child" Relationship Exists.Summary: Hello Experts, We are observing the following behavior during Benefits enrollment and would like to understand whether this is expected functionality or if addi…
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Migrate with 2026 and 2027 ratesI have configured rates for 2027 in the development environment. While migrating to a new environment which date should I use for the export and import( for the effectiv…
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How to Identify Employees Who Made Benefit Elections During a Benefits Event?Summary: We have observed that when an employee makes a dependent change during a Benefits event, the Election Mandatory Date is updated to the current system date (SYSD…
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Where can I find a report of people with documents waiting to be approved?As our team is transitioning into utilizing the Redwood experience exclusively, we are sad to see some of the features of the Responsive Benefits Service Center Dashboar… -
Age changed life event is not detecting for few employeesSummary: We have Age changed life event set up at program level. As per the requirement the life event is detecting when employees turns 65 or 70. The same has been test…
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unable to see new hires post 26C patchSummary: we see two issues in Benefits Module after the 26C patch. Quick actions are missing under BAC and it pushed us to client groups using structure. why is the Bene…