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Dependent Not Available During Benefits Enrollment When Date of Birth Is Missing

in Benefits 1 comment

Summary:

Hello Experts,

I am observing an issue during Benefits enrollment and would like to understand whether this is expected Oracle Benefits behavior or if there is a configuration that can control it.

Scenario:

  • An employee has a dependent (spouse/child) added under Contacts/Dependents.
  • The dependent relationship is defined correctly.
  • However, the dependent's Date of Birth (DOB) is not populated.
  • When the employee navigates through Benefits enrollment, the dependent does not appear for dependent designation or enrollment.

@Pankaj Toshniwal-Oracle and @Nagaraj Hunur-Oracle

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