Benefits Employee Self Service
Discussion List
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How to mark First Name as required in Benefits Self Service pageSummary: Hi Team, We have a Business requirement to make 'First Name' as required on New Contact page during Employee Benefits Self service Enrollment. I have attached s… -
Open Enrollment not reprocessing on contact relationship update – but works on new contact creationHi Experts, I have encountered a scenario during Open Enrollment (OE) and would appreciate guidance on expected system behavior and any recommended best practices. Scena…
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Enroll now available even when no life event is openSummary: There is no open life event and the previously added life events are purged. Enroll is still showing up at the Self service Content (please ensure you mask any …
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Can the Enrollment screens/sections show the coverage effective date?Summary: Can the Enrollment screens/sections show the coverage effective date? This information is not listed anywhere when the employee is enrolling. Content (please en… -
How do I remove the Before you Enroll quick action on benefits landing page in 26ASummary: Can I remove the quick action 'Before you enroll' from the list on the right-hand side of benefits landing page? I am in 26A, and we are just implementing redwo…
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Benefits - HSA Deduction IssueBenefits - HSA Deduction Issue – Summary Hi Team, We have a scenario where an employee’s HSA contribution is changed mid-year, and there is a discrepancy in how per-pay-…
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Family member rule does not consider ineligible contactsSummary: Family member rule does not consider ineligible contacts Content (please ensure you mask any confidential information): Hi, I have included family member rule f…
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Is there a way to hide plans/train stops which has plans which are not editable for the life event?Summary: For example: We have a separate life event to "Change, Reduce, or Cancel Life Insurances" where we want to just display the life insurance plans on the life ins…
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How to Hide 'Enroll now' button from Benefits Self Service page ?Summary: How we can hide Enroll now button from benefits self service page? Content (please ensure you mask any confidential information): Version (include the version y…
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How to handle HSA Negative amountSummary: is there a way to control the negative HSA amount. currently we have defined communicated amount as value passed to payroll. When an employee reduces the HSA am…
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Unable to save the field Me>> Benefits>>Person Info>>Tobacco useWhile trying to save the 'Tobacco Use' field under Me>> Benefits>>Person Info>>Tobacco use, It is not getting saved. The action is possible and the field is getting save…
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While employees report life events, they upload the documents.Admin can;t view this docSummary: While employees report life events, they upload the documents related to the life events they have selected. After submitting life events and documents, the upl…
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How to configure ACA for benefitsHi All, Has anyone worked on configuring ACA (Affordable Care Act) for any US client in Oracle Benefits? We have a US client requirement to incorporate ACA compliance in…
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Unable to view change beneficiary task under quick action redwood benefitsSummary: Approach: Published a sandbox: navigated to Me → Quick Actions → Benefits, enabled Change Beneficiaries with Visible = Yes and Mobile Enabled = Yes. Selected "A…Mansi_shingnapure 3 views 0 comments 0 points Started by Mansi_shingnapure Payroll and Global Payroll Interface (GPI)
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Benefits Certification Agent- AvailabilitySummary: We are already on 26A and have noticed that in our environment, the Benefits Certification Agent is not available yet. Is this agent generally available startin… -
How does your company Benefits Department handle Qualifying Life Event process?Summary: Do you have the employee report the event and make changes at the same time or the event is reported by the employee, then approved by Ben Admin to Open the eve…
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Enforce dependent and beneficiary designation during enrollment not working correctlySummary: Enforce dependent and beneficiary designation during enrollment not working correctly Content (please ensure you mask any confidential information): Hi, Could s…
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"The same dependent is designated more than once for this enrollment result" Error while adding a NeContent We have to implement the Interim coverage for the EOI where we need to suspend Enrollment in case the Employee chooses more than one step in the subsequent enrol…
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Marital status for the contact cannot be added until they submit/save the contacts information.Summary: When an employee is adding a contact, the marital status for the contact cannot be added until they submit/save the contacts information. Then they have to go b…
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How can I detect UNENROLL in a benefits enrollment?Good afternoon, Community. I have a question and would appreciate your guidance. I'm managing event benefits without restrictions, allowing users to unenroll from a bene…
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HSA process negative deductionsSummary: When we process HSA we see it is processing negative deductions. any thoughts how do we fix it. Content (please ensure you mask any confidential information): V…
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Unable to see life event in BACSummary:. Hello, Employee has submitted a life event from self-service and shared the enrollment summary. When we check in BAC we are not able to see the life event. We …
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Compensation Calculation Formula Returns 0 for Self-Assigned Life EventsSummary: This formula is used to calculate salary across multiple assignments. Formula must loop through all active assignments of an employee and sum the salary. This i…
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Can we change the Relationship Start Date labelSummary: The customer wants to change the Relationship Start Date Lable to "Effective Date' under people to cover while adding and editing a contact. is this possible to…
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How can create a Approval Workflow in Benefits Module?Summary: Hi, in a new implementation, need a Approval Workflow into Benefits module. This requeriment is aply for the 4 plans, in validated for 3 nivels: Line Manager, b…
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How to hide individual input fields in contacts additional info in Redwood page?We have a requirement to hide the tobacco use and the student status field to be hidden from the employees while creating/editing a contact and it should only be visible…
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Redwood Benefits – Change Beneficiaries Quick Action Not Working Without Life EventHello all, We are testing Redwood Benefits Self-Service and noticed an issue with the Change Beneficiaries quick action. Problem: When we go into Change Beneficiaries fr… -
need to hide total cost per pay period for retireeSummary: Hi Team, As per our client requirement, we need to hide the total cost per pay period for retiree employees on review and submit page in redwood pages. Is this …
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Redwood - need Redwood Deep link for Benefits - SummaryHi Hoping everyone is doing well! We had a RUI deep link for Benefits - Summary (/fscmUI/faces/deeplink?objType=BEN_VIEW_BENEFITS_SUMMARY&action=NONE) but we are unable … -
How to put dependent restriction for a option in a planSummary: Hi, We have a plan 'Extended Dental' which has options such as EE , EE+1, EE+2. When employee does not have dependents/valid dependents then it should allow the…