Benefits Employee Self Service
Discussion List
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nable selection of the waive option only, while restricting any changes across plans or plan optionsFor a Qualifying Life Event, the employee should be allowed to move from their current enrollment (e.g., HDHP Employee + Spouse) to the waive option. However, they shoul… -
Error When Submitting Benefits Elections in ESSSummary: We’re seeing an error when employees submit their benefits elections through ESS. The error pops up during submission, but if the user closes it, the elections … -
Seeded Benefits Alert Composers are not getting triggeredSummary: I have enabled Life Event Approval notifications and enabled the Alert Composers. However, when an employee initiates a LE and when an administrator approves th…
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Redwood error job Prod_package failed during deploymentSummary: After Benefit page fields customization (hide TIN types) under people to cover, Redwood error job Prod_package failed during deployment Content (please ensure y…
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How to handle HSA Negative amountSummary: is there a way to control the negative HSA amount. currently we have defined communicated amount as value passed to payroll. When an employee reduces the HSA am…
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Benefits - HSA Deduction IssueBenefits - HSA Deduction Issue – Summary Hi Team, We have a scenario where an employee’s HSA contribution is changed mid-year, and there is a discrepancy in how per-pay-…
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What application task should be used for redwood benefits self-service enrollment in JourneysSummary: We have a Journey where we would like for employees to click on a link to go enroll in benefits. Not able to find an application task Content (please ensure you…
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How to configure ACA for benefitsHi All, Has anyone worked on configuring ACA (Affordable Care Act) for any US client in Oracle Benefits? We have a US client requirement to incorporate ACA compliance in…
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Total Cost per Pay Period section is blinkingSummary: Hi Team, We have observed for quite some time now. On the "Review and Submit" page, the "Total Cost per Pay Period" section keeps blinking while we try to submi…
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Hide 'Verify people you'd like to cover' in enrolment journeySummary: We have a requirement to completely hide/remove the task to 'Verify people you'd like to cover' on the self-service enrolment flow. Having reviewed available op…
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Urgent Error PER-1532940 - Cannot Upload Benefit Documents When Reporting Life Events for BenefitsSummary Hello Community, We are observing this issue as part of redwood benefits Testing , We are currently experiencing Error PER-1532940 ("You don't have access to cre…
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Redwood Self-service Configuration not takingSummary: Benefits Self Service Configuration: Post Enrollment Survey, Display Primary Care Physician and Self Service Enrollment Path have all been set in our pod. But w…
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Enroll now button greyed out - Oracle Benefits RedwoodSummary: Hello, We are having an issue. Just opened an open enrollment but the enroll button is greyed out. Please advice. Content (please ensure you mask any confidenti…
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How does your company Benefits Department handle Qualifying Life Event process?Summary: Do you have the employee report the event and make changes at the same time or the event is reported by the employee, then approved by Ben Admin to Open the eve…
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How do I remove the Before you Enroll quick action on benefits landing page in 26ASummary: Can I remove the quick action 'Before you enroll' from the list on the right-hand side of benefits landing page? I am in 26A, and we are just implementing redwo…
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Remove Pending actions from the benefit summary page from the ESSSummary: I want to remove the pending actions from the Benefit Summary page from ESS. We don't want the employees to make any changes. Content (please ensure you mask an…
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How to mark First Name as required in Benefits Self Service pageSummary: Hi Team, We have a Business requirement to make 'First Name' as required on New Contact page during Employee Benefits Self service Enrollment. I have attached s…
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Enroll now available even when no life event is openSummary: There is no open life event and the previously added life events are purged. Enroll is still showing up at the Self service Content (please ensure you mask any …
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Can the Enrollment screens/sections show the coverage effective date?Summary: Can the Enrollment screens/sections show the coverage effective date? This information is not listed anywhere when the employee is enrolling. Content (please en… -
Family member rule does not consider ineligible contactsSummary: Family member rule does not consider ineligible contacts Content (please ensure you mask any confidential information): Hi, I have included family member rule f…
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Is there a way to hide plans/train stops which has plans which are not editable for the life event?Summary: For example: We have a separate life event to "Change, Reduce, or Cancel Life Insurances" where we want to just display the life insurance plans on the life ins…
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How to Hide 'Enroll now' button from Benefits Self Service page ?Summary: How we can hide Enroll now button from benefits self service page? Content (please ensure you mask any confidential information): Version (include the version y…
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Unable to save the field Me>> Benefits>>Person Info>>Tobacco useWhile trying to save the 'Tobacco Use' field under Me>> Benefits>>Person Info>>Tobacco use, It is not getting saved. The action is possible and the field is getting save…
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While employees report life events, they upload the documents.Admin can;t view this docSummary: While employees report life events, they upload the documents related to the life events they have selected. After submitting life events and documents, the upl…
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Unable to view change beneficiary task under quick action redwood benefitsSummary: Approach: Published a sandbox: navigated to Me → Quick Actions → Benefits, enabled Change Beneficiaries with Visible = Yes and Mobile Enabled = Yes. Selected "A…Mansi_shingnapure 1 view 0 comments 0 points Started by Mansi_shingnapure Payroll and Global Payroll Interface (GPI)
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Benefits Certification Agent- AvailabilitySummary: We are already on 26A and have noticed that in our environment, the Benefits Certification Agent is not available yet. Is this agent generally available startin… -
Enforce dependent and beneficiary designation during enrollment not working correctlySummary: Enforce dependent and beneficiary designation during enrollment not working correctly Content (please ensure you mask any confidential information): Hi, Could s…
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"The same dependent is designated more than once for this enrollment result" Error while adding a NeContent We have to implement the Interim coverage for the EOI where we need to suspend Enrollment in case the Employee chooses more than one step in the subsequent enrol…
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Marital status for the contact cannot be added until they submit/save the contacts information.Summary: When an employee is adding a contact, the marital status for the contact cannot be added until they submit/save the contacts information. Then they have to go b…
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How can I detect UNENROLL in a benefits enrollment?Good afternoon, Community. I have a question and would appreciate your guidance. I'm managing event benefits without restrictions, allowing users to unenroll from a bene…