Benefits Employee Self Service
Discussion List
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Validation Rule for SSN on “Report a Life Event – Add a Contact” PageSummary: Hi Team, We are currently evaluating the feasibility of enforcing a validation rule whereby a Social Security Number (SSN) is mandatory for contacts when the re… -
Rate calculation FF based on the number of Dependents selected isnt working as intended?Summary: Content (please ensure you mask any confidential information): So our client has a requirement where the Family plan rates are calculated based on the number of…
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COBRA Administration in Oracle HCM CloudSummary Ability to do complete COBRA setup in cloudContent Has anyone here implemented COBRA benefits in cloud? From what i know there is no full capability in supportin…
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Lock of the mandatory enrollment period for the benefits planFor the client I’m assisting, we have a health plan scenario where employees must remain enrolled for a specific period before they can switch plans. However, during thi… -
Can Open Enrollment be hidden from employees - so they cannot take action.Summary: We have a requirement for Open Enrollment to be used, but not allow employees to be able to make changes themselves through self service. The event will be used…
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How to display due date for uploading document for pending action for dependent verification in ESS?Summary: On admin pages under Benefits Summary, pending actions are displayed with due dates. However, self service pages (Me → Benefits → Pending action section). Is th…
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Significance of Benefits offered conditionallyWe have a field called "Benefits Offered Conditionally" at the contacts page. Please let us know the impact of this field and where do we use this information.
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How to generate error message in fast formula for 'Coverage Upper Limit'I want to add a custom error message incorporated into the 'Coverage Upper Limit' fast formula, if there is no benefit balance exist for the employee. How to add a pop m…
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Self service grouping names are not editable for few plan typesWhile trying to change the self service grouping names for the various plan types, I observed that few of them are not editable and few groupings can be edited. Can some…
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Reinstatement Rule is not working as expected for New Hire Life event.Statement: An employee hired on 6/15 and a new hire triggered; employee was able to enroll into the benefits. A day after the new hire event, home address change event g…
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Missing Rate Details When Eligible for Multiple ProgramsSummary: Hello, Has anyone in the community experienced this issue and found a solution? Rate details are not displaying for plans on the enrollment pages when a partici…
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Submitting a HSA through self-serviceSummary: We currently manage HSA contribution changes administratively. We are looking for industry best practices to have the employee submit this through self-service.…
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Redwood UI: where should I configure or check the configuration for Post-Enrollment Survey?Hello, my client is having trouble with Post Enrollment survey after Redwood release. In Self Service configuration the flag to let it be displayed is correctly flagged …
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How to make the enrollment window auto close after elections are madeIs it possible to close the enrollment window when the employee review and submit the enrollment. The requirement is that there should not be a re-visit option for the b…
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Open Enrollment not reprocessing on contact relationship update – but works on new contact creationHi Experts, I have encountered a scenario during Open Enrollment (OE) and would appreciate guidance on expected system behavior and any recommended best practices. Scena…
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Redwood -Is it possible to rename the Total Cost per pay period hide on BSS pageSummary: Hi All, Can we hide or rename the text' Total Cost per pay period'. Thank you. Content (please ensure you mask any confidential information): Version (include t…
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How to stop adding multiple spouses to the Benefits People to Cover section?Can we make it so that if there is already a contact with a “Spouse” relationship in the employee’s contact list, they cannot add another contact with a “Spouse” relatio…
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Employees are unable to update their Supplemental Life election from 1x/2x/3x coverage to 5xSummary: Employees are unable to update their Supplemental Life election from 1x/2x/3x coverage to 5x because the Submit button spins indefinitely. Sometimes an error me… -
Fast formula on benefits coverage limitI need to have a formula for the maximum coverage amount the employee is entering as part of the enrollment process. The employee cannot enter an amount more than half o…
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Redwood change Enroll button to Waive for only Waive plan/optionsSummary: Redwood change Enroll button to Waive for only Waive plan/options Content (please ensure you mask any confidential information): We just went live with Redwood … -
Disenroll stepchild automatically through Divorce life event.Summary: Hello Experts, We have a requirement to disenroll Step child automatically when divorce life event is processed since Employee is not the biological father Plea…
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Enable Multiple Assignment processing for BenefitsSummary: Hi team, We have scenario where an employee can have a temporary Global Transfer while having the primary work relationship active. The requirement is that the … -
Functionality for buying Vacation integrated with benefit plan?Summary: Functionality for buying Vacation integrated with benefit plan where employee selects the number of hours to be purchased from ESS. Content (please ensure you m…
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Automatic enrollment to Benefits and Pension calculation card for UKSummary: Our client currently is in PSFT and they currently have an automatic process from PSFT payroll to enroll people to UK Retirement & Pension scheme. This also inv…
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Benefits: Adding a new life event is erasing existing enrollmentHello, We're having an issue with benefits. Actually see below example. Program name is Discovery Medical Aid and Option name is Executive Plan. Suppose there is open pe…
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Benefits Program Import ErrorSummary: Does anyone experienced the below benefits program import error? Note that we have 2 country benefits program in one instance and we are trying to import the 2n…
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Unable to find the description under plan for employee self service in redwoodIn redwood self service i am unable to find the description under plans. In RUI i am able to see the description under the plans.
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nable selection of the waive option only, while restricting any changes across plans or plan optionsFor a Qualifying Life Event, the employee should be allowed to move from their current enrollment (e.g., HDHP Employee + Spouse) to the waive option. However, they shoul…
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Error When Submitting Benefits Elections in ESSSummary: We’re seeing an error when employees submit their benefits elections through ESS. The error pops up during submission, but if the user closes it, the elections … -
Seeded Benefits Alert Composers are not getting triggeredSummary: I have enabled Life Event Approval notifications and enabled the Alert Composers. However, when an employee initiates a LE and when an administrator approves th…