Benefits Employee Self Service
Discussion List
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Hide 'Verify people you'd like to cover' in enrolment journeySummary: We have a requirement to completely hide/remove the task to 'Verify people you'd like to cover' on the self-service enrolment flow. Having reviewed available op… -
Urgent Error PER-1532940 - Cannot Upload Benefit Documents When Reporting Life Events for BenefitsSummary Hello Community, We are observing this issue as part of redwood benefits Testing , We are currently experiencing Error PER-1532940 ("You don't have access to cre…
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Redwood Self-service Configuration not takingSummary: Benefits Self Service Configuration: Post Enrollment Survey, Display Primary Care Physician and Self Service Enrollment Path have all been set in our pod. But w…
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Enroll now button greyed out - Oracle Benefits RedwoodSummary: Hello, We are having an issue. Just opened an open enrollment but the enroll button is greyed out. Please advice. Content (please ensure you mask any confidenti…
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How does your company Benefits Department handle Qualifying Life Event process?Summary: Do you have the employee report the event and make changes at the same time or the event is reported by the employee, then approved by Ben Admin to Open the eve…
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How do I remove the Before you Enroll quick action on benefits landing page in 26ASummary: Can I remove the quick action 'Before you enroll' from the list on the right-hand side of benefits landing page? I am in 26A, and we are just implementing redwo…
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Remove Pending actions from the benefit summary page from the ESSSummary: I want to remove the pending actions from the Benefit Summary page from ESS. We don't want the employees to make any changes. Content (please ensure you mask an…
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How to mark First Name as required in Benefits Self Service pageSummary: Hi Team, We have a Business requirement to make 'First Name' as required on New Contact page during Employee Benefits Self service Enrollment. I have attached s…
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Enroll now available even when no life event is openSummary: There is no open life event and the previously added life events are purged. Enroll is still showing up at the Self service Content (please ensure you mask any …
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Can the Enrollment screens/sections show the coverage effective date?Summary: Can the Enrollment screens/sections show the coverage effective date? This information is not listed anywhere when the employee is enrolling. Content (please en… -
Family member rule does not consider ineligible contactsSummary: Family member rule does not consider ineligible contacts Content (please ensure you mask any confidential information): Hi, I have included family member rule f…
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Is there a way to hide plans/train stops which has plans which are not editable for the life event?Summary: For example: We have a separate life event to "Change, Reduce, or Cancel Life Insurances" where we want to just display the life insurance plans on the life ins…
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How to Hide 'Enroll now' button from Benefits Self Service page ?Summary: How we can hide Enroll now button from benefits self service page? Content (please ensure you mask any confidential information): Version (include the version y…
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Unable to save the field Me>> Benefits>>Person Info>>Tobacco useWhile trying to save the 'Tobacco Use' field under Me>> Benefits>>Person Info>>Tobacco use, It is not getting saved. The action is possible and the field is getting save…
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While employees report life events, they upload the documents.Admin can;t view this docSummary: While employees report life events, they upload the documents related to the life events they have selected. After submitting life events and documents, the upl…
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Unable to view change beneficiary task under quick action redwood benefitsSummary: Approach: Published a sandbox: navigated to Me → Quick Actions → Benefits, enabled Change Beneficiaries with Visible = Yes and Mobile Enabled = Yes. Selected "A…Mansi_shingnapure 7 views 0 comments 0 points Started by Mansi_shingnapure Payroll and Global Payroll Interface (GPI)
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Benefits Certification Agent- AvailabilitySummary: We are already on 26A and have noticed that in our environment, the Benefits Certification Agent is not available yet. Is this agent generally available startin… -
Enforce dependent and beneficiary designation during enrollment not working correctlySummary: Enforce dependent and beneficiary designation during enrollment not working correctly Content (please ensure you mask any confidential information): Hi, Could s…
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"The same dependent is designated more than once for this enrollment result" Error while adding a NeContent We have to implement the Interim coverage for the EOI where we need to suspend Enrollment in case the Employee chooses more than one step in the subsequent enrol…
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Marital status for the contact cannot be added until they submit/save the contacts information.Summary: When an employee is adding a contact, the marital status for the contact cannot be added until they submit/save the contacts information. Then they have to go b…
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How can I detect UNENROLL in a benefits enrollment?Good afternoon, Community. I have a question and would appreciate your guidance. I'm managing event benefits without restrictions, allowing users to unenroll from a bene…
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HSA process negative deductionsSummary: When we process HSA we see it is processing negative deductions. any thoughts how do we fix it. Content (please ensure you mask any confidential information): V…
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Unable to see life event in BACSummary:. Hello, Employee has submitted a life event from self-service and shared the enrollment summary. When we check in BAC we are not able to see the life event. We …
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Compensation Calculation Formula Returns 0 for Self-Assigned Life EventsSummary: This formula is used to calculate salary across multiple assignments. Formula must loop through all active assignments of an employee and sum the salary. This i…
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Can we change the Relationship Start Date labelSummary: The customer wants to change the Relationship Start Date Lable to "Effective Date' under people to cover while adding and editing a contact. is this possible to…
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How can create a Approval Workflow in Benefits Module?Summary: Hi, in a new implementation, need a Approval Workflow into Benefits module. This requeriment is aply for the 4 plans, in validated for 3 nivels: Line Manager, b…
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How to hide individual input fields in contacts additional info in Redwood page?We have a requirement to hide the tobacco use and the student status field to be hidden from the employees while creating/editing a contact and it should only be visible…
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Redwood Benefits – Change Beneficiaries Quick Action Not Working Without Life EventHello all, We are testing Redwood Benefits Self-Service and noticed an issue with the Change Beneficiaries quick action. Problem: When we go into Change Beneficiaries fr… -
need to hide total cost per pay period for retireeSummary: Hi Team, As per our client requirement, we need to hide the total cost per pay period for retiree employees on review and submit page in redwood pages. Is this …
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Redwood - need Redwood Deep link for Benefits - SummaryHi Hoping everyone is doing well! We had a RUI deep link for Benefits - Summary (/fscmUI/faces/deeplink?objType=BEN_VIEW_BENEFITS_SUMMARY&action=NONE) but we are unable …