Benefits Employee Self Service
Discussion List
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Is there any way to change the return to 'Report a life event' after enrolling?Summary: Currently, after you 'report a life event', and continue to follow that flow all the way through post-enrollment activities, you are returned to the 'Report a L… -
can you add another step to post-enrollment section in benefits ESS enrollment?Summary: We would like to add another step to the Post-enrollment section to instruct EE's to print their elections. Can that be done? Content (please ensure you mask an…
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ESS - Close Enrollment Job not closing life eventsSummary: Hi All, We have scheduled "Close Enrollment" jobs to run daily (over night) to close the life eevnts for which election was made by employee. But, its not closi… -
ESS - Close Enrollment AutomaticallyContent We do not have ESS enabled yet in Benefits in our Prod environment. We have just started testing ESS ability for Benefits in one of our testing environments. Thr…
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Benefits Redwood - Self Reported Life Event has two plans that require updating in errorIn Redwood Benefits, when enrolling in benefits we have two programs. One program is impacted by an employee initiated life event and the other program is only for parki… -
Mandatory beneficiary fieldIs it possible to make it mandatory for a beneficiary to be established before allowing submission of benefits? I have tried by selecting the check box named Enforce dep…
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the life event doesnt get wiped off from self serviceredwood benefits 25a, after voiding the life event from the my client groups -> Benefits Summary, the life event doesn't get wiped off from the self-service' Report a li…
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Total cost per payperiod & annual cost is different in enrollment summary and review and submit pageSummary: Total cost per pay period & annual cost is different in enrollment summary page and review and submit enrollment pages. The pre tax amount is showing correctly …
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Past dated life events backs out the conversion life eventSummary: Past dated life events backs out the conversion life event Content (please ensure you mask any confidential information): Hi, We have a conversion life event as…
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Benefits Eligibility Start DateSummary: we have a customer moving out from Legacy System (example Plan System) to Oracle HCM cloud. The Legacy system has the field called Benefits Elgibility Start Dat…
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Benefits Redwood VBCS Personalization Impacting Both Overview and Self Service Enrollment PagesHi In Benefits Redwood, we have hidden the Beneficiary Organization field on the Benefits Landing page (Overview) using VBCS personalization. However, after applying thi… -
Need to Auto Enroll / Decline HSA planSummary: we are rolling out Benefits for one of our US customer. Their requirement is to automatically decline or enroll in HSA plan based on their HSA related Medical P…
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Insourcing Benefits Administration: For Plan Year 2026-2027 on Oracle Cloud BenefitsSummary: Discussion: Insourcing Employee Benefits to Oracle Cloud Benefits (Plan Year 2026–2027) Overview: For plan year 2026–2027, prepare to insource employee benefits… -
Employee was not able to enroll into the Benefits from Employee Self Service PageSummary: Hello, We are using Seeded Employee role, but the employee was not able to "Enroll" into the Benefits from Employee Self Service Page. We can see that Enrollmen…
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Document requirement not for employee only for AdminSummary Requirement is that the EOI Document pending action should be available only to Admin but not employee. Content (please ensure you mask any confidential informat…
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Can we have approval for date of death field update from ESS pageSummary: Hi All, We have created Death of spouse or dependent event, which is an employee-initiated event from the ESS page. We have enabled the Date of Death (DOD) fiel…
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Retirement Savings Plan Not Persisting for Active E Records After Life Event ProcessingWe are working to ensure that any individual with an active “E” record remains eligible to participate in one of our retirement savings plans. This population primarily …
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Please suggest how to end date or delete a contact which was covered priorSummary: Please suggest how to end date or delete a contact which was covered prior and now has been dropped due to death event, specially from Self service where user c…
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Interim Coverage Displays After Election Change to Decline (EOI Scenario)Summary: We have a Supplemental Life configuration where: Elections above Guaranteed Issue (GI) require EOI When a user elects above GI, the system assigns interim cover…
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We need to add customized text to benefits contacts SSN (National Identifier) in Redwood 26A.Summary: We need to add customized text to benefits contacts SSN (National Identifier) in Redwood 26A. Me>Benefits>Enroll Now>Verify people to cover>Add contact Content …
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In Benefits Under ME Tile not Showing the Your Benefits Tile ?Summary: Is the Benefits Under ME tile not showing the Your Benefits tile? Even though we enabled sandbox and EL expression and wrote the condition as YES, we are still …
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Missing Rate Details When Eligible for Multiple ProgramsSummary: Hello, Has anyone in the community experienced this issue and found a solution? Rate details are not displaying for plans on the enrollment pages when a partici…
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Benefit admin approval after employee submitsSummary: Benefit Administrator review and approval for life event after employee submits changes in ESS. Content (please ensure you mask any confidential information): I… -
Not triggering notification when recipient mail expression is set in Alert composerThere is a requirement to set the alert notification for the Alert type:'Open enrollment reminder'. While using the below expression, the mail is not getting triggered. …
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Coverage amount calculation FF giving rounding issue at the endSummary: For basic life insurance plan coverages we have custom FF to calculate the coverage amount. The logic is as follow. Formula type : Coverage amount calculation. …
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Is there a way to set-up an HSA so that the number of pay periods could be individually selected.Summary Can you set up an HSA so that the person can pick the number of pay periods they want the amount deducted.Content We have our HSA set up where the employee enter…
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How to add text below a field or placeholder text within a field on Redwood Benefit Contact Pages.Regarding the following 25B Release features: Explore the new Visual Builder Studio Business Rules for the Benefit Contact Pages Explore the New Validation Rules in Visu…
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Not Change election in the same life eventSummary: Community, please help me. We have the following scenario: a life event is generated that allows enrollment in a plan. The user enrolls today, and the administr…
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Override Employee on a Monthly Benefit Usage RequestSummary: We currently have a benefit that can be used monthly by employees. Each time the benefit is used, a request or enrollment transaction is generated. Our business…
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Employees not able to add dependents when electing benefitsSummary: I know this question has been asked before, and I followed the advice on the Accepted Answer but it didn't change anything so I'm asking again. We have several …