How to Add Guided Journey at benefit Enrolment page — Cloud Customer Connect
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How to Add Guided Journey at benefit Enrolment page

edited Aug 21, 2025 7:46AM in Benefits 3 comments

Summary: We are in middle of Benefit implementation, one of our requirment is to configure guided journey at variouse level of benefit enrollment page.

Me→Benefits
Me→Benefits→Enroll
Me-Benefits→Enrole→ Individual plan level

In VBS, I was able to added guided journey for #1 option alone. The rest of the pages are seems to be dynamically loaded and not having option add guided journey. Below is the screenshot of the same page

Your input and suggestion to achive this solution will be very helpful

  1. Me→Benefits
  2. Me→Benefits→Enroll
  3. Me-Benefits→Enrole→ Individual plan level

In VBS, I was able to addded guided journey for #1 option alone. The rest of the pages are seems to be dynamically loaded and not having option add guided journey. Below is the screenshot of the same page

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